Operations Leader

1 week ago


Noida, India Talentiser Full time

Hiring for an Operations Leader / Head for a growing B2B Saas company


Educational Background: A degree from a top-tier institution (IITs, IIMs, or other Tier 1 universities) in a relevant field, with a proven track record in scaling operations in tech-heavy environments

Location- Noida

Reporting - CEO / CBO

Team Handling - Large team


Job Description

As an Operations Leader / Head of a rapidly evolving environment. Ensure compliance with industry regulations and data security standards Resource Management:


Oversee resource allocation and capacity planning to meet client demands and service level agreements (SLAs).Drive cost optimization initiatives without compromising service quality

On-Ground Engagement: Spend time on operations floors to understand the day-to-day challenges faced by teams, ensuring that processes are practical and effective.

Vendor Management: Manage vendor relationships, negotiate contracts, and ensure that all external partnerships align with company goals and standards.

Stakeholder Engagement : Develop and maintain strong relationships with key clients, acting as an

escalation point for critical issues

Collaboration with GTM & Product : Partner with sales and marketing teams to support business

growth and client acquisition efforts. Work closely with the product team to ensure the seamless

integration of new features and capabilities into our operational workflows.

Team Leadership: Lead, mentor, and develop high-performing teams across various operational

functions, fostering a culture of excellence and collaboration.


What You Should Have :

Educational Background: A degree from a top-tier institution (IITs, IIMs, or other Tier 1 universities) in a relevant field, with a proven track record in scaling operations in tech-heavy environments

Extensive Experience: 10+ years in operations management, with a proven track record in leading

teams and implementing successful operational strategies.

Exceptional Communication Skills: Excellent verbal and written communication skills to effectively

engage with diverse teams and stakeholders.

Vendor Management Expertise: Proven experience in vendor negotiations and managing relationships

to achieve favorable outcomes.

Proven Hustle: Demonstrated ability to thrive in dynamic environments, with experience in on-ground

operations and a hands-on approach to leadership.



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