ServiceNow Practice Lead

1 week ago

Bengaluru, India Movate Full time

Movate (formerly CSS Corp), is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over 11,700 full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited companies in its revenue range.


Key Responsibilities:


Strategic Leadership:

  • Define and execute the strategic vision for the ServiceNow practice, aligning with Movate's overall business objectives.
  • Development of service offerings, particularly in ITSM, ITOM, and ITAM domains.
  • Monitor industry trends, new releases and industry specific solutions, particularly in ITSM and Enterprise Service Management


Operational Excellence:

  • Oversee design, delivery, and support of ServiceNow solutions.
  • Establish best practices and methodologies, such as ITIL frameworks, to optimize service delivery and solution performance.
  • Ensure that all Microsoft solutions are delivered efficiently and in compliance with industry best practices.
  • Track and report on the success of Microsoft engagements using relevant KPIs and metrics.
  • Oversee practice P&L, budgets, and resource planning.


Client Engagement and Business Development:

  • Act as a trusted advisor to key clients, providing thought leadership on ServiceNow’s capabilities and driving business outcomes.
  • Lead business development efforts, including pre-sales RFPs, solution presentations, demos and proposal development for large-scale ServiceNow projects.
  • Expand the ServiceNow practice by identifying and developing new business opportunities, managing key accounts, and building long-term client relationships.


Team Development and Mentorship:

  • Build and lead a high-performing team of ServiceNow experts.
  • Provide mentorship and career development opportunities for team members, promoting continuous learning and professional growth.
  • Ensure alignment of the team’s efforts with client expectations and Movate’s service delivery standards.


Collaboration and Innovation:

  • Collaborate with Movate’s Propel Labs to develop new solutions and enhance existing ones on ServiceNow platform.
  • Collaborate with Propel Labs to integrate AI, Automation, and analytics into the ServiceNow offerings, enhancing customer value.
  • Stay current with ServiceNow platform advancements and industry best practices, driving continuous innovation.


Required Skills and Experience:

  • 15+ years of experience in ITSM/ITOM/ITAM, with at least 5 years in a leadership role within a ServiceNow-focused practice.
  • In-depth knowledge of ServiceNow products, including ITSM, ITOM, ITAM and other ESM modules with a proven track record of delivering complex projects.
  • Strong business acumen with the ability to drive growth through strategic planning, service offering development, and client engagement.
  • Excellent communication and leadership skills, with the ability to influence stakeholders and foster collaboration across teams.
  • ServiceNow certifications (CSA, Implementation Specialist) and knowledge of ITIL frameworks are highly desirable.

  • ServiceNow Practice Lead

    1 week ago

    Bengaluru, India Movate Full time

    Movate (formerly CSS Corp), is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over...

  • ServiceNow Practice Lead

    1 week ago

    Bengaluru, India Movate Full time

    Movate (formerly CSS Corp), is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over...

  • ServiceNow Practice Lead

    1 week ago

    Bengaluru, India Movate Full time

    Movate (formerly CSS Corp), is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over...

  • ServiceNow Practice Lead

    1 week ago

    Bengaluru, India Movate Full time

    Movate (formerly CSS Corp), is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over...

  • Technical Solution Architect, ServiceNow Expert

    2 weeks ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Job DescriptionKey ResponsibilitiesDevelop and implement ServiceNow solutions that align with business needs and industry best practices, focusing on service management, customer service, workflow automation, and user experience.Partner with business stakeholders and executives to understand short-term and long-term business goals and priorities.Proactively...

  • Director - ServiceNow Practice

    2 months ago

    Bengaluru, India Prime Infosoft Full time

    Job Description : A career within the ServiceNow practice, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by SNOW to transform their...

  • ServiceNow Enterprise Alliance Manager

    3 weeks ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled and experienced Enterprise Alliance Manager to join our team at ServiceNow. As a key member of our global alliance management team, you will be responsible for developing and executing strategic partnerships with key Enterprise clients in the APAC region.Key Responsibilities:Develop and execute...

  • ServiceNow Partnership Development Manager

    4 weeks ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Job Description:As a Partnership Development Manager at ServiceNow, you will play a critical role in driving the company's strategic partnerships in the APAC region. Your primary responsibility will be to develop and execute joint business plans that drive all aspects of the partner relationship, including executive interlocks, business development,...

  • Senior Platform Architect

    4 weeks ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Job DescriptionYou will be part of the Customer Outcomes team at ServiceNow, accelerating platform adoption and improving customer outcomes. Our purpose is to deliver a portfolio of services using our ecosystem of partners, leading practices, methodologies, and tools based on our experiences from thousands of customer engagements.Key ResponsibilitiesWork...

  • Software Development Lead

    3 weeks ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Job SummaryWe are seeking a highly skilled Software Development Lead to join our team at ServiceNow.Design and implement high-quality, scalable software solutions using best practices and industry standards.Lead and mentor a team of software engineers to ensure successful project delivery.Collaborate with product owners to understand requirements and develop...

  • ServiceNow Lead Developer

    2 weeks ago

    Bengaluru, Karnataka, India MonoSpear Technologies Pvt Ltd Full time

    Job Title: ServiceNow Lead DeveloperJob Summary: We are seeking a highly skilled ServiceNow Lead Developer to join our team at MonoSpear Technologies Pvt Ltd. As a key member of our team, you will be responsible for leading the design, development, and maintenance of our ServiceNow platform.Responsibilities:Lead the design, development, and maintenance of...

  • Sr Platform Architect

    2 months ago

    Bengaluru, India ServiceNow Full time

    Job DescriptionYou will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer...

  • ServiceNow Tech Lead

    6 months ago

    Bengaluru, India Hexaware Technologies Full time

    Description About the role: The ServiceNow Tech Lead is responsible for leading the design, configuration, and customization of ServiceNow GRC (Governance, Risk, and Compliance) solutions. They work closely with stakeholders to understand GRC requirements and design effective solutions using ServiceNow platform. The role involves hands-on...

  • ServiceNow Lead

    2 weeks ago

    Bengaluru, Karnataka, India STARWORTH GLOBAL SOLUTIONS Full time

    Job Title: ServiceNow LeadAbout the Role:We are seeking a highly experienced ServiceNow Lead to join our team at STARWORTH GLOBAL SOLUTIONS. As a ServiceNow Lead, you will be responsible for providing technical leadership and direction on ServiceNow development efforts.Key Responsibilities:Grow the ServiceNow practice while providing mentorship and guidance...

  • ServiceNow Technical Lead

    2 weeks ago

    Bengaluru, Karnataka, India Oloop Technology Solutions Pvt. Ltd. Full time

    **ServiceNow Lead Role at Oloop Technology Solutions**At Oloop Technology Solutions, we are seeking a highly skilled ServiceNow Lead to lead our ServiceNow implementation projects from inception to completion. As a key member of our team, you will be responsible for configuring ServiceNow applications to meet business requirements, developing custom...

  • Technical Solution Architect, CIWF

    4 weeks ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Job DescriptionWe are seeking a highly skilled Technical Solution Architect to join our team at ServiceNow. As a Technical Solution Architect, you will be responsible for designing and implementing best-in-class ServiceNow solutions that align with business needs and industry best practices.Key Responsibilities:Lead the design and development of complex...

  • Principal Services Sales Architect

    6 months ago

    Bengaluru, Karnataka, India ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Product Success Architect

    6 months ago

    Bengaluru, India ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • ServiceNow Delivery Lead

    1 month ago

    Bengaluru, Karnataka, India 4mation Full time

    Job DescriptionWe are seeking a highly skilled ServiceNow Delivery Lead to join our team at 4Mation Technologies India. As a key member of our Managed Services team, you will be responsible for leading the delivery of ServiceNow solutions to our clients.Key Responsibilities:Lead the delivery of ServiceNow projects from initiation to closure.Manage and...

  • ServiceNow Lead

    2 weeks ago

    Bengaluru, India Oloop Technology Solutions Pvt. Ltd. Full time

    This is a full-time remote role for a ServiceNow Lead at Oloop Technology Solutions. The ServiceNow Lead will be responsible for leading ServiceNow implementation projects, configuring ServiceNow applications, developing technical solutions, and collaborating with cross-functional teams to ensure successful project delivery. Job Title : Servicenow Lead....