ITSM Process Owner

3 weeks ago


India GeorgiaTEK Systems Inc. Full time

ITSM Process Owner (ServiceNow)

📍 India/ Remote

💼 Full-time / Contract


We’re looking for an experienced ITSM Process Owner to lead the design, governance, and optimization of IT Service Management processes on ServiceNow.

Key Responsibilities:

  • Own and improve ITSM processes (Incident, Problem, Change, Request, Knowledge, CMDB, Service Catalog).
  • Act as ServiceNow ITSM subject matter expert, driving automation and best practices.
  • Define KPIs/SLAs and ensure compliance with ITIL standards.
  • Collaborate with IT and business stakeholders to ensure alignment and adoption.

Qualifications:

  • 5+ years in ITSM, with 3+ years on ServiceNow ITSM modules.
  • Strong knowledge of ITIL v3/v4.
  • Excellent communication and stakeholder management skills.
  • ITIL/ServiceNow certifications preferred.

  • ITSM Process Owner

    3 weeks ago


    India GeorgiaTEK Systems Inc. Full time

    ITSM Process Owner (ServiceNow) 📍 India/ Remote 💼 Full-time / Contract We’re looking for an experienced ITSM Process Owner to lead the design, governance, and optimization of IT Service Management processes on ServiceNow. Key Responsibilities: - Own and improve ITSM processes (Incident, Problem, Change, Request, Knowledge, CMDB, Service...

  • Itsm process owner

    3 weeks ago


    India GeorgiaTEK Systems Inc. Full time

    ITSM Process Owner (Service Now) India/ Remote Full-time / Contract We’re looking for an experienced ITSM Process Owner to lead the design, governance, and optimization of IT Service Management processes on Service Now . Key Responsibilities: Own and improve ITSM processes (Incident, Problem, Change, Request, Knowledge, CMDB, Service Catalog). ...

  • ITSM Process Owner

    3 weeks ago


    India GeorgiaTEK Systems Inc. Full time

    ITSM Process Owner (ServiceNow) India/ Remote Full-time / Contract We’re looking for an experienced ITSM Process Owner to lead the design, governance, and optimization of IT Service Management processes on ServiceNow . Key Responsibilities: Own and improve ITSM processes (Incident, Problem, Change, Request, Knowledge, CMDB, Service Catalog). Act as...

  • ITSM Process Owner

    3 weeks ago


    India Comptech Associates Full time

    Job Description About the Job: Role : ITSM Process Owner (ServiceNow Functional) Location : Remote,India Duration : Full Time Time : PM -11PM IST Note : Need an immediate joiner or can start within 30days only do not apply for this if you have long notice period


  • India Comptech Associates Full time

    About the Job: Job Title: ServiceNow ITSM Owner Location: Remote ,India Duration: Long Term Contract No. of Positions: 1 Note : Need an immediate joiner or within 30days Needs experience as Service Catalog Process Owner within ServiceNow If you are interested please help me with your updated resume Please send me your most updated resume on...


  • India Comptech Associates Full time

    About the Job: Job Title: Service Now ITSM Owner Location: Remote , India Duration: Long Term Contract No. of Positions: 1 Note : Need an immediate joiner or within 30days Needs experience as Service Catalog Process Owner within Service Now If you are interested please help me with your updated resume Please send me your most updated resume on


  • India Comptech Associates Full time

    About the Job: Job Title: ServiceNow ITSM Owner Location: Remote ,India Duration: Long Term Contract No. of Positions: 1 Note : Need an immediate joiner or within 30days Needs experience as Service Catalog Process Owner within ServiceNow If you are interested please help me with your updated resume Please send me your most updated resume on


  • India Comptech Associates Full time

    About the Job:Job Title: ServiceNow ITSM OwnerLocation: Remote ,IndiaDuration: Long Term ContractNo. of Positions: 1Note : Need an immediate joiner or within 30daysNeeds experience as Service Catalog Process Owner within ServiceNowIf you are interested please help me with your updated resumePlease send me your most updated resume on...

  • ITSM Consultant

    1 day ago


    INDIA - BENGALURU - WHITEFIELD SITE, IN Birlasoft Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    ITSM Consultant Area(s) of responsibility ITSM Roles and Responsibilities A Comprehensive Guide to Key Functions Within IT Service Management ITSM comprises a range of roles, each with unique responsibilities. The following are core positions commonly found in ITSM frameworks: • Service Owner • Process Owner • Process Manager ...

  • ITSM tool arch

    4 weeks ago


    India People Prime Worldwide Full time

    About Company: Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for...