Itsm process owner
4 weeks ago
ITSM Process Owner (Service Now) India/ Remote Full-time / Contract We’re looking for an experienced ITSM Process Owner to lead the design, governance, and optimization of IT Service Management processes on Service Now . Key Responsibilities: Own and improve ITSM processes (Incident, Problem, Change, Request, Knowledge, CMDB, Service Catalog). Act as Service Now ITSM subject matter expert, driving automation and best practices. Define KPIs/SLAs and ensure compliance with ITIL standards. Collaborate with IT and business stakeholders to ensure alignment and adoption. Qualifications: 5+ years in ITSM, with 3+ years on Service Now ITSM modules. Strong knowledge of ITIL v3/v4. Excellent communication and stakeholder management skills. ITIL/Service Now certifications preferred.
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ServiceNow ITSM Process Owner
4 weeks ago
India Comptech Associates Full timeAbout the Job: Job Title: ServiceNow ITSM Owner Location: Remote ,India Duration: Long Term Contract No. of Positions: 1 Note : Need an immediate joiner or within 30days Needs experience as Service Catalog Process Owner within ServiceNow If you are interested please help me with your updated resume Please send me your most updated resume on...
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Servicenow itsm process owner
4 weeks ago
India Comptech Associates Full timeAbout the Job: Job Title: Service Now ITSM Owner Location: Remote , India Duration: Long Term Contract No. of Positions: 1 Note : Need an immediate joiner or within 30days Needs experience as Service Catalog Process Owner within Service Now If you are interested please help me with your updated resume Please send me your most updated resume on
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ServiceNow ITSM Process Owner
4 weeks ago
India Comptech Associates Full timeAbout the Job: Job Title: ServiceNow ITSM Owner Location: Remote ,India Duration: Long Term Contract No. of Positions: 1 Note : Need an immediate joiner or within 30days Needs experience as Service Catalog Process Owner within ServiceNow If you are interested please help me with your updated resume Please send me your most updated resume on
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ServiceNow ITSM Process Owner
4 weeks ago
India Comptech Associates Full timeAbout the Job:Job Title: ServiceNow ITSM OwnerLocation: Remote ,IndiaDuration: Long Term ContractNo. of Positions: 1Note : Need an immediate joiner or within 30daysNeeds experience as Service Catalog Process Owner within ServiceNowIf you are interested please help me with your updated resumePlease send me your most updated resume on...
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ITSM Consultant
3 days ago
INDIA - BENGALURU - WHITEFIELD SITE, IN Birlasoft Limited Full time ₹ 8,00,000 - ₹ 25,00,000 per yearITSM Consultant Area(s) of responsibility ITSM Roles and Responsibilities A Comprehensive Guide to Key Functions Within IT Service Management Introduction Information Technology Service Management (ITSM) is a discipline that focuses on designing, delivering, managing, and improving the way IT services are used within an organization. It is rooted...
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ITSM Consultant
1 week ago
INDIA - BENGALURU - WHITEFIELD SITE, IN Birlasoft Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per yearITSM Consultant Area(s) of responsibility ITSM Roles and Responsibilities A Comprehensive Guide to Key Functions Within IT Service Management ITSM comprises a range of roles, each with unique responsibilities. The following are core positions commonly found in ITSM frameworks: • Service Owner • Process Owner • Process Manager ...
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Itsm+integration
6 hours ago
India TESTQ Technologies Full time**Key Responsibilities** - Design, implement, and maintain ITSM processes (Incident, Problem, Change, Asset, CMDB, Request Fulfillment, Knowledge Management). - Collaborate with internal teams to gather integration requirements and ensure alignment with ITIL best practices. - Support upgrades, enhancements, and maintenance of ITSM platforms and associated...
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Principal Lead- Service Now ITSM Consultant
3 weeks ago
Hyderabad, India Ameriprise Financial Services, LLC Full timeJob Description We are seeking an experienced and driven ServiceNow ITSM Product Owner with specialized expertise in IT Service Management (ITSM) module. The Ideal candidate will play a pivotal role in driving the strategic direction, configuration, and continuous improvement of the ServiceNow platform, and will be responsible for leading the strategy,...
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IT Process Owner
1 week ago
India NOKIA Full timeThe Process Owner for Critical Incident Management (CIM) and Incident Management will be a key player in our IT Digital Office team, driving process excellence and ensuring the effectiveness of our incident management practices. The role entails defining, measuring, and improving processes while partnering with cross-functional teams to enhance operational...
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Service Readiness Process Owner
3 weeks ago
Bengaluru, India Atlas Copco Full timeJob Description Your role Description Service Readiness is the process applied to all new and updated services provided by Atlas Copco Group IT. This role focuses on guiding Product Owners and Project Managers through the necessary steps to ensure a service is (a) compliant (b) all support documentation is in place (c) governance is defined, and finally that...