Staffing Manager-Assistant Manager

4 weeks ago


Noida, India Sopra Steria Full time

Below is the expectation from the TL role


  • Overall experience +6yrs (preferred)
  • Hands on TL exp (on paper) – 3 to 4 yrs (as suggested, happy to look into SME experience as well subject it is on paper)
  • Role – 70% hands-on and 30% management activities (this is subject to vary depending on business dynamics)


Competencies (Soft & Technical skills)

  • Good Comms (written and verbal)
  • MS office knowledge (especially excel)
  • Proactive thinking
  • Highly flexible
  • Performance & KPI management – Succession Plans, PIPs etc
  • Fast Paced Hands-on recruitment (key)
  • Well versed with UK geography (preferred) however we are flexible with other geographies (US) etc


Hands-on – Individual

  • Minimum 14 subs a week to onshore resource manager of which 10+ subs to end client
  • Minimum GP of £3K+ per month
  • Above is subject to change given business ask


Management activities – Team

  • Daily and weekly MI reporting on team performance
  • Daily / Weekly meetings with team & onshore resource managers (multiple stakeholders)
  • Performance management of c12 FTE’s (Team size). Driving minimum 20 subs per week per person to onshore resource manager of which 14+ to end client. Ensuring minimum 120 calls with talk time of 2+ hours per person
  • Monthly 1-1s (documented)
  • Ensuring recruitment process is thoroughly followed by the team (conduct process wellness checks)
  • Work in conjunction with offshore SDM to exceed expectations of onshore team (client)


Good to Know

  • Dual reporting SDM (offshore) & Resource Manager (onshore)
  • Staff augmentation, control is majorly with onshore(client) however driving Sopra Steria values & initiatives is equally important


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