BPO Recruitment Manager/ Assistant Manager
3 months ago
Job Responsibilities
· Lead Talent Acquisition team of 6-10 recruiters, guide & coach them to ensure consistent, time bound target oriented performance.
· Manage the BPO recruitment process including initial assessments, interviews, and offers and lead them onboard.
· Develop, drive and execute comprehensive search strategies designed to recruit employees across levels and from respective candidate pools (i.e. competitive research, industry profile development, networking, campus hiring, direct sourcing, vendors, training institute, FOC consultant etc.).
· Manage key ratios of TAT Joining Ratio, Referral contribution and infant attrition.
· Monitor and review recruiting KPIs to identify opportunities to improve performance results within the business.
· Maintaining strong candidate engagement during pre-boarding to minimize pre-joining attrition.
· For all roles, maintain a JD bank.
· Work with business leaders to determine current and future staffing needs.
· Leveraging social media, job boards, Internet and other sourcing means for available vacancies.
· Strengthen relationships with third party recruitment agencies to ensure their full support to meet hiring needs.
· Creating weekly/ monthly reports to accurately reflect talent plan, status and other reports
· Maintaining and developing candidate databases and trackers
· Compliance of documentation, quality control, record keeping, bringing standardization.
Skill Requirement
· Should have 5-10 years of BPO recruitment experience both domestic and international process pan India
· Team management experience while leading a BPO hiring team
· Strong BPO hiring experience - Bulk hiring, mass recruitment, walk-ins, campus hiring
· Good network with FOC consultants, training institute, campus, NGOs, Govt. run programs
· Strong exposure to Social Networking & Data Mapping thru job portals, LinkedIn, Google, Facebook etc
· Dynamic, Confident, Good Communication skills
· Solid understanding of sourcing techniques, usage of job boards /portals
· Deadline driven, with good time management to balance competing demands
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