Process Excellence Manager

6 days ago

Navi Mumbai, India 1Point1 Full time

Assistant Manager / Manager – Process Excellence

Level: L5

Reports To

Quality Head

Education Qualification

Graduate (Commerce/science/arts / any stream)

Six Sigma GB certified



Work experience

6 to 8 years (2 Years in a capacity of handling projects) from 3rd party BPO or captive centers. Good knowledge on BPO functions and processes with auditing & process mapping experience.


Job Description


The personnel will play a key role working with cross functional processes to understand business needs and apply relevant techniques to deliver quantifiable improvements.


To create procedures and SOPs under the general direction of the department head; to conduct walk-throughs for processes; to assist in the preparation of procedural documents, reports and audit processes if needed.


Job Profile

Perform and control the full process cycle including risk management and control management over operations’ effectiveness and compliance with all applicable directives and regulations

Determine internal audit scope and develop annual plans

Obtain, analyse and evaluate documentation, previous reports, data, flowcharts etc

Act as an objective source of independent advice to ensure validity, compliance and goal achievement

Identify loopholes and recommend risk aversion measures and cost savings

Maintain open communication with management and audit committee

Document process and prepare Value Stream Mapping as per requirement during new transitions or for any existing clients

Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards

Knowledge and skills


Proven working experience in corporate quality or should have proficiency in process mapping, creating process flows, SOPs etc.

Proficient PC skills, including proficiency in Microsoft Office products

Ability to work large data and to compile detailed reports

Strong written/verbal communication, interpersonal, and presentation skills

High attention to detail and excellent analytical skills

Sound independent judgement



Compensation range: up to 8.5 Lacs CTC


Location: Mumbai


Working hours: Monday to Saturday (6 day a week)

  • Process excellence manager

    4 days ago

    Navi Mumbai, India 1Point1 Full time

    Assistant Manager / Manager – Process ExcellenceLevel: L5Reports ToQuality HeadEducation QualificationGraduate (Commerce/science/arts / any stream)Six Sigma GB certifiedWork experience6 to 8 years (2 Years in a capacity of handling projects) from 3rd party BPO or captive centers. Good knowledge on BPO functions and processes with auditing & process...

  • Process Excellence Manager

    4 days ago

    Navi Mumbai, India 1Point1 Full time

    Assistant Manager / Manager – Process ExcellenceLevel: L5Reports ToQuality HeadEducation QualificationGraduate (Commerce/science/arts / any stream)Six Sigma GB certifiedWork experience6 to 8 years (2 Years in a capacity of handling projects) from 3rd party BPO or captive centers. Good knowledge on BPO functions and processes with auditing & process...

  • Process Excellence Manager

    5 days ago

    Navi Mumbai, India 1Point1 Full time

    Assistant Manager / Manager – Process Excellence Level: L5 Reports To Quality Head Education Qualification Graduate (Commerce/science/arts / any stream) Six Sigma GB certified Work experience 6 to 8 years (2 Years in a capacity of handling projects) from 3rd party BPO or captive centers. Good knowledge on BPO functions and processes...

  • Process Excellence Manager

    6 days ago

    Navi Mumbai, India 1Point1 Full time

    Assistant Manager / Manager – Process Excellence Level: L5 Reports To Quality Head Education Qualification Graduate (Commerce/science/arts / any stream) Six Sigma GB certified Work experience 6 to 8 years (2 Years in a capacity of handling projects) from 3rd party BPO or captive centers. Good knowledge on BPO functions and processes with auditing &...

  • Process Excellence Manager

    5 days ago

    Navi Mumbai, India 1Point1 Full time

    Assistant Manager / Manager – Process ExcellenceLevel: L5Reports ToQuality HeadEducation QualificationGraduate (Commerce/science/arts / any stream)Six Sigma GB certifiedWork experience 6 to 8 years (2 Years in a capacity of handling projects) from 3rd party BPO or captive centers. Good knowledge on BPO functions and processes with auditing & process...

  • Senior manager-process excellence

    4 weeks ago

    Navi Mumbai, India Peoplefy Full time

    Greetings!!We are hiring for one of our premium MNC client based in Navi Mumbai.We are looking for candidates with 9+ years of experience in Process Excellence in Finance domain.Must Have- Lean Six Sigma Black beltRole & responsibilitiesStrategy Development : Designing and implementing a continuous improvement strategy aligned with the organization's...

  • Senior Manager-Process Excellence

    4 weeks ago

    Navi Mumbai, India Peoplefy Full time

    Greetings!!We are hiring for one of our premium MNC client based in Navi Mumbai.We are looking for candidates with 9+ years of experience in Process Excellence in Finance domain.Must Have- Lean Six Sigma Black beltRole & responsibilitiesStrategy Development : Designing and implementing a continuous improvement strategy aligned with the organization's...

  • 1Point1 | Process Excellence Manager

    6 days ago

    navi mumbai, India 1Point1 Full time

    Assistant Manager / Manager – Process ExcellenceLevel: L5Reports ToQuality HeadEducation QualificationGraduate (Commerce/science/arts / any stream)Six Sigma GB certifiedWork experience 6 to 8 years (2 Years in a capacity of handling projects) from 3rd party BPO or captive centers. Good knowledge on BPO functions and processes with auditing & process...

  • Senior Manager-Process Excellence

    4 weeks ago

    Navi Mumbai, India Peoplefy Full time

    Greetings!!We are hiring for one of our premium MNC client based in Navi Mumbai.We are looking for candidates with 9+ years of experience in Process Excellence in Finance domain.Must Have- Lean Six Sigma Black beltRole & responsibilities Strategy Development: Designing and implementing a continuous improvement strategy aligned with the organization's...

  • Senior Manager-Process Excellence

    4 weeks ago

    Navi Mumbai, India Peoplefy Full time

    Greetings!!We are hiring for one of our premium MNC client based in Navi Mumbai.We are looking for candidates with 9+ years of experience in Process Excellence in Finance domain.Must Have- Lean Six Sigma Black beltRole & responsibilities Strategy Development: Designing and implementing a continuous improvement strategy aligned with the organization's...

  • Senior Manager-Process Excellence

    3 weeks ago

    Navi Mumbai, India Peoplefy Full time

    Greetings!! We are hiring for one of our premium MNC client based in Navi Mumbai. We are looking for candidates with 9+ years of experience in Process Excellence in Finance domain. Must Have- Lean Six Sigma Black belt Role & responsibilities Strategy Development : Designing and implementing a continuous improvement strategy aligned with...

  • Senior Manager-Process Excellence

    4 weeks ago

    Navi Mumbai, India Peoplefy Full time

    Greetings!! We are hiring for one of our premium MNC client based in Navi Mumbai. We are looking for candidates with 9+ years of experience in Process Excellence in Finance domain. Must Have- Lean Six Sigma Black belt Role & responsibilities Strategy Development : Designing and implementing a continuous improvement strategy aligned...

  • Senior Manager-Process Excellence

    3 weeks ago

    Navi Mumbai, India Peoplefy Full time

    Greetings!!We are hiring for one of our premium MNC client based in Navi Mumbai.We are looking for candidates with 9+ years of experience in Process Excellence in Finance domain.Must Have- Lean Six Sigma Black beltRole & responsibilitiesStrategy Development: Designing and implementing a continuous improvement strategy aligned with the organization's...

  • Senior Manager-Process Excellence

    4 weeks ago

    Navi Mumbai, India Peoplefy Full time

    Greetings!! We are hiring for one of our premium MNC client based in Navi Mumbai. We are looking for candidates with 9+ years of experience in Process Excellence in Finance domain. Must Have- Lean Six Sigma Black belt Role & responsibilities Strategy Development : Designing and implementing a continuous improvement strategy aligned with the...

  • Senior Manager-Process Excellence

    3 weeks ago

    Navi Mumbai, India Peoplefy Full time

    Greetings!!We are hiring for one of our premium MNC client based in Navi Mumbai.We are looking for candidates with 9+ years of experience in Process Excellence in Finance domain.Must Have- Lean Six Sigma Black beltRole & responsibilitiesStrategy Development: Designing and implementing a continuous improvement strategy aligned with the organization's...

  • Senior Manager-Process Excellence

    3 weeks ago

    Navi Mumbai, India Peoplefy Full time

    Greetings!! We are hiring for one of our premium MNC client based in Navi Mumbai. We are looking for candidates with 9+ years of experience in Process Excellence in Finance domain. Must Have- Lean Six Sigma Black belt Role & responsibilities Strategy Development : Designing and implementing a continuous improvement strategy aligned with...

  • Senior Manager-Process Excellence

    4 weeks ago

    Navi Mumbai, India Peoplefy Full time

    Greetings!!We are hiring for one of our premiumMNC client based in Navi Mumbai.We are looking for candidates with9+ years of experience in Process Excellence in Finance domain.Must Have-Lean Six Sigma Black beltRole & responsibilitiesStrategy Development : Designing and implementing a continuous improvement strategy aligned with the organization's...

  • Process Excellence Manager for Finance Domain

    2 weeks ago

    Navi Mumbai, Maharashtra, India Peoplefy Full time

    We are hiring a highly experienced Process Excellence Manager to join our team at Peoplefy in Navi Mumbai. This is an exceptional opportunity to lead strategic initiatives and drive business growth.About the Role:Develop and implement a continuous improvement strategy aligned with our organization's goals, fostering a culture of excellence and driving...

  • Process Excellence Manager

    3 months ago

    mumbai, India PI Industries Ltd Full time

    Job Overview:We are seeking a highly organized and detail-oriented individual to join our team as a Process Excellence Manager. In this role, you will play a crucial part in coordinating and optimizing project management processes to ensure the successful delivery of projects within scope, budget, and timeline. The ideal candidate should have a strong...

  • Process Excellence Manager

    2 months ago

    mumbai, India PI Industries Ltd Full time

    Job Overview:We are seeking a highly organized and detail-oriented individual to join our team as a Process Excellence Manager. In this role, you will play a crucial part in coordinating and optimizing project management processes to ensure the successful delivery of projects within scope, budget, and timeline. The ideal candidate should have a strong...