Senior Client Partner

4 months ago


Bengaluru, India Tonic Worldwide Full time

Key Responsibilities:


1. Client Management:

- Act as the primary point of contact for clients, understanding their needs and ensuring their satisfaction.

- Build and maintain strong, long-lasting client relationships.

- Proactively manage client expectations and provide strategic guidance on digital marketing initiatives.

2. Social Media Understanding:

- Stay updated on the latest trends and best practices in social media marketing.

- Guide clients on social media strategies, content planning, and platform-specific tactics.

- Analyze and interpret social media metrics to provide insights and recommendations.

3. Internal Liaisoning:

- Collaborate with internal teams, including creative and design to ensure seamless execution of client requirements.

- Communicate client requirements and feedback to the team and ensure alignment on project deliverables.

4. Digital Marketing:

- Develop and implement digital marketing strategies to meet client objectives.

- Understand and leverage various digital channels, including SEO, PPC, content marketing, email marketing, and social media.

- Monitor and report on the effectiveness of digital campaigns, providing actionable insights to clients.

5. Communication Skills:

- Possess excellent verbal and written communication skills to articulate ideas and strategies effectively.

- Prepare and present reports, proposals, and presentations to clients and internal stakeholders.


Requirement:

  • 2-3 years of experience in client management, preferably within a digital agency.
  • Strong understanding of digital marketing and social media platforms.
  • Exceptional interpersonal and communication skills.
  • Ability to work in a fast-paced environment and manage multiple projects simultaneously.
  • Strong problem-solving skills and a proactive attitude.

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