Engagement Manager

1 month ago

Bengaluru, India Quantiphi Full time

Job Description:


Role: Engagement Manager

Experience Level: 8-12 Years

Work location: Trivandrum/Bangalore/Mumbai (Hybrid)


Role & Responsibilities:


Your responsibilities will include:

  • Should be responsible for managing multiple managed services engagements across clients.
  • Work with the sales team to help identify, support solutioning and bid for managed services opportunities.
  • Own finance and operations of the entire managed services function.
  • Prepare, present and participate in internal management reviews & client meetings.
  • Ensure compliance, work execution and continuous improvement of the services as per the contract.
  • Help augment and streamline the managed services offering for better market alignment.
  • Be the mentor, guide for the team and own timely hiring, upskilling of the team members.
  • Be an advisor to the clients, manage escalations and create a positive experience for them.


Skills Required:


You would be involved in the development of new business opportunities and value-added services which requires a high level of creativity, learning potential and deep quantitative subject matter expertise and therefore self-driven individuals willing to learn on the go would be preferred.


  • Minimum of 8 years of work experience in managed services or operations environment & exceptional client service experience
  • Good executive presence & ability to communicate/negotiate effectively with clients
  • Great organizational skills, ability to work independently or team with others as required
  • Develop and maintain relationships to efficiently leverage expertise
  • Experience with IT Service Management (ITSM) processes and tools like Service management, BCP & DR.
  • Excellent collaboration and presentation skills, and the confidence to challenge senior colleagues and stakeholders from a diverse range of backgrounds
  • Experience in supporting managed service bids, defining an operationally efficient resource model for meeting SLAs.
  • Proven people management skills and ability to manage a team of 30+.
  • Proven ability to meet multiple and/or unexpected deadlines in a demanding environment of 24x7 support.
  • Confidence with numbers and financial analysis
  • Proficiency in Google/Microsoft office suite
  • Ability to quickly solve problems with a positive upbeat attitude.

  • Engagement Manager

    6 days ago

    Bengaluru, India Quantiphi Full time

    Job Description Role: Associate Engagement Manager Experience Level: 6 to 10 Years Work location: Mumbai/Bangalore Roles & Responsibilities: Client Management: Managing customer communication, relationships and escalation management. Guide the client on technology evaluation, technical thought leadership and direction for data and analytics...

  • Engagement Manager

    1 week ago

    Bengaluru, India HCLTech Full time

    The BFSI Account Management position is a key sales role for HCL’s Growth Accounts. The candidate will develop revenue-producing relationships with decision-making CxO level executives, as well as drive the sales cycle of all assigned sales opportunities from initial prospect communication through contract execution working along with Pre-Sales,...

  • Engagement Manager

    4 weeks ago

    Bengaluru, India HCLTech Full time

    The BFSI Account Management position is a key sales role for HCL’s Growth Accounts. The candidate will develop revenue-producing relationships with decision-making CxO level executives, as well as drive the sales cycle of all assigned sales opportunities from initial prospect communication through contract execution working along with Pre-Sales,...

  • Engagement Manager

    4 weeks ago

    Bengaluru, India HCLTech Full time

    The BFSI Account Management position is a key sales role for HCL’s Growth Accounts. The candidate will develop revenue-producing relationships with decision-making CxO level executives, as well as drive the sales cycle of all assigned sales opportunities from initial prospect communication through contract execution working along with Pre-Sales,...

  • Engagement Manager

    7 days ago

    Bengaluru, India Quest Global Full time

    If you possess prior experience in solution sales and customer relationship development in the energy industry, coupled with technical skills, this role presents an inspiring opportunity for you. Being the first point of contact for the clients, you'll play a crucial role in driving the company's engagement. Your ultimate goal will be to provide customers...

  • Engagement Manager

    6 days ago

    Bengaluru, India Quest Global Full time

    If you possess prior experience in solution sales and customer relationship development in the energy industry, coupled with technical skills, this role presents an inspiring opportunity for you. Being the first point of contact for the clients, you'll play a crucial role in driving the company's engagement. Your ultimate goal will be to provide customers...

  • Engagement Manager

    1 day ago

    Bengaluru, India Quest Global Full time

    If you possess prior experience in solution sales and customer relationship development in the energy industry ( Oil & Gas) coupled with technical skills, this role presents an inspiring opportunity for you. Being the first point of contact for the clients, you'll play a crucial role in driving the company's engagement. Your ultimate goal will be to provide...

  • Engagement Manager

    19 hours ago

    Bengaluru, India Quest Global Full time

    If you possess prior experience in solution sales and customer relationship development in the energy industry ( Oil & Gas) coupled with technical skills, this role presents an inspiring opportunity for you. Being the first point of contact for the clients, you'll play a crucial role in driving the company's engagement. Your ultimate goal will be to provide...

  • SAP Engagement Management

    1 week ago

    Bengaluru, India Capgemini Full time

    Job Description Capgemini is seeking a director level executive to S/4 transformation Program(s) for our clients. This person will be responsible for growth delivering solutions to Capgemini clients. Account(s) Delivery & Leadership Manage a) SAP S/4 Large transformation Program (s) like Greenfield implementation, b) Brownfield | Bluefield S/4...

  • Associate Engagement Manager

    3 weeks ago

    Bengaluru, India Quantiphi Full time

    Job DescriptionRole:AssociateEngagement ManagerExperience Level:6 to 10 YearsWork location:Mumbai/BangaloreRoles & Responsibilities:Client Management:Managing customer communication, relationships and escalation management.Guide the client on technology evaluation, technical thought leadership and direction for data and analytics projects.Constantly sync...

  • Associate Engagement Manager

    3 weeks ago

    Bengaluru, India Quantiphi Full time

    Job DescriptionRole: Associate Engagement ManagerExperience Level: 6 to 10 YearsWork location: Mumbai/BangaloreRoles & Responsibilities:Client Management:- Managing customer communication, relationships and escalation management.- Guide the client on technology evaluation, technical thought leadership and direction for data and analytics projects.-...

  • Associate Engagement Manager

    3 weeks ago

    Bengaluru, India Quantiphi Full time

    Job Description Role: Associate Engagement Manager Experience Level: 6 to 10 Years Work location: Mumbai/Bangalore Roles & Responsibilities: Client Management: Managing customer communication, relationships and escalation management. Guide the client on technology evaluation, technical thought leadership and direction for data and analytics projects....

  • Senior Engagement Manager

    4 days ago

    Bengaluru, India Quantiphi Full time

    Company Profile Quantiphi is an award-winning Data Science and Machine Learning Software and Services Company focused on helping organizations translate the big promise of Machine Learning technologies into quantifiable business impact. We were founded on the belief that machine learning and artificial intelligence are transformative technologies that will...

  • Associate Engagement Manager

    3 weeks ago

    Bengaluru, India Quantiphi Full time

    Job Description Role: Associate Engagement Manager Experience Level: 6 to 10 Years Work location: Mumbai/Bangalore Roles & Responsibilities: Client Management: Managing customer communication, relationships and escalation management. Guide the client on technology evaluation, technical thought leadership and direction for data and analytics projects....

  • Internal Engagement and Brand Management

    4 days ago

    Bengaluru, India Infosys Finacle Full time

    Experience : 3+ YearsLocation : BangaloreAbout Infosys FinacleFinacle is an industry leader in digital banking solutions. We are a unit of EdgeVerve Systems, a product subsidiary of Infosys. We partner with emerging and established financial institutions to help inspire better banking. Our cloud-native solution suite and SaaS services help banks engage,...

  • Internal Engagement and Brand Management

    5 days ago

    Bengaluru, India Infosys Finacle Full time

    Experience : 3+ YearsLocation : BangaloreAbout Infosys FinacleFinacle is an industry leader in digital banking solutions. We are a unit of EdgeVerve Systems, a product subsidiary of Infosys. We partner with emerging and established financial institutions to help inspire better banking. Our cloud-native solution suite and SaaS services help banks engage,...

  • Internal Engagement and Brand Management

    5 days ago

    Bengaluru, India Infosys Finacle Full time

    Experience : 3+ YearsLocation : BangaloreAbout Infosys FinacleFinacle is an industry leader in digital banking solutions. We are a unit of EdgeVerve Systems, a product subsidiary of Infosys. We partner with emerging and established financial institutions to help inspire better banking. Our cloud-native solution suite and SaaS services help banks engage,...

  • Senior Engagement Manager

    5 days ago

    Bengaluru, India Quantiphi Full time

    Company Profile Quantiphi is an award-winning Data Science and Machine Learning Software and Services Company focused on helping organizations translate the big promise of Machine Learning technologies into quantifiable business impact. We were founded on the belief that machine learning and artificial intelligence are transformative technologies that will...

  • Senior Engagement Manager

    5 days ago

    Bengaluru, India Quantiphi Full time

    Company Profile Quantiphi is an award-winning Data Science and Machine Learning Software and Services Company focused on helping organizations translate the big promise of Machine Learning technologies into quantifiable business impact. We were founded on the belief that machine learning and artificial intelligence are transformative technologies that will...

  • Senior Engagement Manager

    5 days ago

    Bengaluru, India Quantiphi Full time

    Company Profile Quantiphi is an award-winning Data Science and Machine Learning Software and Services Company focused on helping organizations translate the big promise of Machine Learning technologies into quantifiable business impact. We were founded on the belief that machine learning and artificial intelligence are transformative technologies that will...