Senior Engagement Manager
4 weeks ago
Company Profile
Quantiphi is an award-winning Data Science and Machine Learning Software and Services Company focused on helping organizations translate the big promise of Machine Learning technologies into quantifiable business impact. We were founded on the belief that machine learning and artificial intelligence are transformative technologies that will create the next quantum gain in customer experience and unit economics of businesses. We are one of the five global launch partners for Google in Machine Learning and one of the three global launch partners for the Google Cloud Contact Center AI solution. Our signature approach combines ground-breaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed.
We believe in “Solving What Matters”
Company Highlights
- Quantiphi has seen 2.5x growth YoY since its inception in 2013
- Winner of the “Machine Learning Partner of the Year” award from Google for two consecutive years - 2017 & 2018
- Winner of the “Social Impact Partner of the Year” award from Google in 2019
- Winner of the “Data & Analytics -Specialization Partner of the Year” and “US Education - Public Sector Partner of the Year” award for 2020
Role: Senior Engagement Manager
Experience in Years : 10-14 Years
Work location: Mumbai/ Bangalore
Roles & Responsibilities:
Client Management:
Managing customer communication, relationships and escalation management.
Guide the client on technology evaluation, technical thought leadership and direction for data and analytics projects.
Constantly sync with the product & Business team to align on business priorities, and plan for long term and short-term architecture goals.
Showcase thought leadership on technology roadmaps, agile development methodologies and best practices.
Challenge and inspire customers and peers to solve difficult problems with ambitious and novel solutions.
Project Delivery:
Own the complete project lifecycle by managing the solutioning, engineering, testing, release and maintenance.
Lead engagements with multiple work-streams; prepare project plans and manage deliverables.
Guide and help team members to debug and solve technical problems.
Project deliverables reviews and follow through till issues closure.
Conflict resolution and dependency management.
Team management:
Work with the team to identify and qualify business opportunities. Identify key customer technical objections and develop a strategy to resolve technical blockers.
Ensure proper skill development of team members.
Travel to customer sites, conferences, and other related events as required.
Requirements:
- Excellent client communication, analytical and presentation skills.
- Ability to work with minimal supervision in a dynamic and time sensitive work environment.
- Experience to manage a midsize team (40-50) is a must.
- Experienced in managing mid to large size data and cloud engagements using GCP/AWS/Azure platforms and services.
- Ability to discuss data management, data governance and data integration related issues and provide a point of view.
- Problem solving mindset and ability to guide the team to resolve project issues.
- Good grasp of risk management, scope management and project profitability.
Nice to have skills:
- Design and solutioning experience using services and tools of cloud platforms like GCP/AWS/Azure.
- Understanding of the latest trends in data management, cloud storage and hybrid cloud architecture.
- Good understanding of application data security and infrastructure security.
- Experience and knowledge of critical phases of the sales process which includes requirement gathering, sales planning, solution scoping, proposal building and client presentation.
- Knowledge and willingness to learn and apply emerging trends in cloud, Open AI, data science and Artificial Intelligence.
What’s in it for you?
- The experience of working in a category defining high growth startups in the transformational AI, Decision Science and Big Data Domain.
- The opportunity of getting on boarded to the phenomenal growth journey and helping the customers take the next big leap in digital transformation
- The opportunity to work with a diverse, lively and proactive group of techies who are constantly raising the bar on the art of translating mounds of data into tangible business value for clients.
- Flexible, remote working options available to foster productivity and work/life balance.
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