Current jobs related to Technical Account Manager - Pune - Mindtickle

  • Senior Technical Account Manager

    7 days ago

    Pune, Maharashtra, India Copeland Full time

    Job SummaryCopeland is seeking a highly skilled Senior Technical Account Manager to join our team. As a Senior Technical Account Manager, you will be responsible for building and maintaining strong technical relationships with key accounts, inspiring confidence in our platform.Key ResponsibilitiesUnderstand customer technical requirements and recommend the...

  • Accounting Manager

    2 weeks ago

    Pune, Maharashtra, India Uniqus Consultech Inc Full time

    Job DescriptionFunction: Accounting and Reporting Consulting (ARC)Role & ResponsibilitiesUniqus Consultech Inc is seeking experienced accounting professionals for our ARC team. As a Manager, you will work with clients to provide high-quality accounting advisory services, including technical accounting advice, financial reporting, and project management. You...

  • Accounting Manager

    2 weeks ago

    Pune, Maharashtra, India Uniqus Consultech Inc Full time

    Job SummaryFunction: Accounting and Reporting Consulting (ARC)Role & ResponsibilitiesUniqus Consultech Inc is seeking a highly skilled Accounting Manager to join our ARC team. As a key member of our team, you will work closely with clients to provide high-quality accounting advisory services, including technical accounting advice, financial reporting, and...

  • Accounting Manager

    2 weeks ago

    Pune, Maharashtra, India Uniqus Consultech Inc Full time

    Job DescriptionFunction: Accounting and Reporting Consulting (ARC)Role & ResponsibilitiesUniqus Consultech Inc is seeking experienced accounting professionals to join our ARC team. As a Manager, you will work closely with clients to provide high-quality accounting advisory services, maintaining client relationships with senior stakeholders, working with...

  • Accounting Manager

    2 weeks ago

    Pune, Maharashtra, India Uniqus Consultech Inc Full time

    Job SummaryWe are seeking a highly skilled Accounting Manager to join our team at Uniqus Consultech Inc. As a key member of our Accounting and Reporting Consulting (ARC) team, you will be responsible for providing high-quality accounting advisory services to our clients.Key Responsibilities:Participate in business development activities and contribute to...

  • Account & Admin Executive

    4 weeks ago

    Kasarwadi, Pune, Maharashtra, India Kalinda technical services and Consultancy Full time

    ### Job Description: Accounts Admin Executive 1. Accounting & Bookkeeping: Handle day-to-day accounting operations, invoicing, and financial transactions. 2. Bank Reconciliation: Perform bank reconciliations and manage petty cash. 3. Payroll Management: Process payroll and employee reimbursements. 4. Compliance: Maintain statutory compliance and company...

  • Technical Account Manager

    4 months ago

    Pune, India Mindtickle Full time

    What's in it for you ?Lead the initial setup and provide technical training to ensure seamless integration with the customer's existing systems.Customise integrations and workflows to match the customer's requirements and sales processes.Respond promptly to technical queries and troubleshoot issues effectively to minimise disruption.Collaborate with internal...

  • Accounting Manager

    2 weeks ago

    Pune, Maharashtra, India Maersk Full time

    Accounting ManagerMaersk is a global leader in integrated logistics, pioneering innovation and transformation for over a century. We redefine the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous learning. Our organization reflects and...

  • Account Manager

    4 days ago

    Pune, Maharashtra, India Druva Full time

    About Druva:Druva is a leading provider of data resiliency solutions, empowering organizations to simplify data protection, streamline data governance, and gain valuable insights as they accelerate cloud adoption.Our Data Resiliency Cloud is the industry's first and only at-scale SaaS solution, eliminating complex infrastructure and related management...

  • Account Manager

    2 weeks ago

    Pune, Maharashtra, India TE Connectivity Full time

    About the RoleTE Connectivity is seeking a highly motivated and results-driven Account Manager to join our team. As an Account Manager, you will be responsible for selling TE's products, systems, or services, providing detailed technical product information, and maintaining relationships with customers in assigned geographic territories, industries, or...

  • Accounting Manager

    2 weeks ago

    Pune, Maharashtra, India Workday India Private Limited Full time

    About the RoleWe are seeking a highly skilled Accounting Manager to lead our international statutory compliance shared services team for EMEA and APJ regions. The ideal candidate will have a passion for managing and motivating people, growing talent, and building high-performing teams.Key ResponsibilitiesBuild and lead the international statutory compliance...

  • Account Manager

    2 weeks ago

    Pune, Maharashtra, India Druva Full time

    About Druva:Druva is a leading provider of data resiliency solutions, empowering organizations to simplify data protection, streamline data governance, and gain valuable insights as they accelerate cloud adoption.As a pioneer in the SaaS-based approach, Druva eliminates complex infrastructure and management costs, delivering data resilience via a single...

  • Accounting Manager

    2 weeks ago

    Pune, Maharashtra, India Workday India Private Limited Full time

    About the RoleWe are seeking a highly skilled Accounting Manager to lead our international statutory compliance shared services team for EMEA and APJ region. The ideal candidate will have a passion for managing and motivating people, growing talent, and building high-performing teams.Key ResponsibilitiesBuild and lead the international statutory compliance...

  • Technical Account Manager

    4 months ago

    Pune, India Mindtickle Full time

    What's in it for you ? Lead the initial setup and provide technical training to ensure seamless integration with the customer's existing systems. Customise integrations and workflows to match the customer's requirements and sales processes. Respond promptly to technical queries and troubleshoot issues effectively to minimise disruption. Collaborate...

  • Technical Account Manager

    1 month ago

    pune, India Mindtickle Full time

    What's in it for you ? Lead the initial setup and provide technical training to ensure seamless integration with the customer's existing systems. Customise integrations and workflows to match the customer's requirements and sales processes. Respond promptly to technical queries and troubleshoot issues effectively to minimise disruption. Collaborate...

  • Technical Account Manager

    5 months ago

    pune, India Mindtickle Full time

    What's in it for you ? Lead the initial setup and provide technical training to ensure seamless integration with the customer's existing systems. Customise integrations and workflows to match the customer's requirements and sales processes. Respond promptly to technical queries and troubleshoot issues effectively to minimise disruption. ...

  • Account Manager

    4 weeks ago

    Pune, India Qualified Recruiter, LLC Full time

    Account Manager Job Description: As a Account Manager, you will be responsible for maintaining and growing strategic client relationships, understanding their hiring needs, and ensuring the successful delivery of recruitment services, and contributing to the company's revenue growth. You will work closely with our US IT recruitment team to identify,...

  • Accounting Manager

    2 weeks ago

    Pune, Maharashtra, India Maersk Full time

    Accounting Manager Job DescriptionMaersk is a global leader in integrated logistics, pioneering innovation and transformation for over a century. Our mission is to redefine the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence.We believe in the power of diversity, collaboration, and continuous learning, and we...

  • Account Manager

    4 days ago

    Pune, Maharashtra, India TE Connectivity Full time

    Unlock Your Potential at TE ConnectivityAs a key member of our team, you will play a vital role in selling TE's products, systems, or services to customers in assigned geographic territories, industries, or accounts. Your primary responsibility will be to provide detailed technical product information and maintain strong relationships with customers to drive...

  • Accounting and Reporting Consulting Manager

    1 week ago

    Pune, Maharashtra, India Uniqus Consultech Inc Full time

    Job SummaryWe are seeking a highly skilled Accounting and Reporting Consulting Manager to join our team at Uniqus Consultech Inc. As a key member of our Accounting and Reporting Consulting (ARC) team, you will work closely with clients to provide high-quality accounting advisory services.You will be responsible for maintaining client relationships with...

Technical Account Manager

2 months ago

Pune, India Mindtickle Full time

Job Snapshot


A Technical Account Manager (TAM) at Mindtickle is pivotal in ensuring that customers successfully implement, adopt, and derive maximum value from Mindtickle's suite of sales enablement products. As the primary technical liaison between the customer and the company, the TAM provides strategic guidance, technical support, and proactive advice to help customers achieve their sales and engagement objectives.


What’s in it for you?

  • Customer Onboarding and Implementation:
  • Lead the initial setup and provide technical training to ensure seamless integration with the customer's existing systems.
  • Customise integrations and workflows to match the customer's requirements and sales processes.


  • Ongoing Technical Support
  • Respond promptly to technical queries and troubleshoot issues effectively to minimize disruption.
  • Collaborate with internal teams to address and escalate complex issues when necessary.


  • Customer Relationship Management
  • Conduct regular check-ins to review system performance, gather feedback, and relay customer needs to internal teams.
  • Act as customers' primary point of contact, ensuring their success with Mindtickle's products.


  • Proactive Performance Monitoring
  • Utilize monitoring tools to track system performance and identify potential issues before they impact the customer.
  • Analyze usage patterns and engagement metrics to optimize the customer experience.


  • Feature Adoption and Optimization
  • Identify training needs and collaborate with internal teams to deliver targeted training sessions to customers.
  • Ensure customers fully leverage Mindtickle's features and functionalities to optimize their sales processes.


  • Customer Advocacy and Feedback
  • Collect and document customer feedback, advocating for customer-requested features or enhancements.
  • Present customer needs and use cases to internal stakeholders to drive product improvements.


  • Strategic Collaboration and Escalation Management
  • Collaborate with Customer Success Managers (CSMs) to craft technical success plans tailored to each customer's needs.
  • Take ownership of support tickets, ensuring timely resolution within agreed SLAs, and serving as an escalation contact for customers.


  • Reporting, Documentation, and Analytical Needs Assessment
  • Create and maintain comprehensive tech stack documentation for each customer, detailing all integrations, automation rules, and analytical needs.
  • Analyze customers' analytical requirements and assist them in leveraging Mindtickle's analytics dashboards and OData platform to optimize their sales strategies.


  • Promotion of Premium Support Services
  • Promote the adoption of Premium Support Services in collaboration with Sales, CSMs, and Onboarding leadership.
  • Support CSMs during contract renewals and ensure customer success and satisfaction.


We’d love to hear from you, if you:

  • Technical Expertise
  • You are proficient in sales enablement platforms, CRM systems, API integrations, and data analytics.
  • Have understanding of AWS services (e.g., EC2, S3, RDS), AWS architecture, and security best practices.
  • Proficiency in networking concepts (e.g., DNS, TCP/IP) and AWS networking services (e.g., VPC, Route 53).
  • Have understanding of microservices architecture, API management, and SaaS application architecture.
  • Are familiar with monitoring tools (e.g., CloudWatch) and performance tuning.
  • Have basic understanding of web applications, networking, and capturing client logs using various methods (HAR logs, Net-Export, Wireshark).
  • Have ability to analyze network calls, understand console errors, and identify impact areas.
  • Possess knowledge of sync & async systems or workflows.
  • Have ability to create run-books for repeated problems
  • Are sound working knowledge of Observability tools like Zipy, DataDog, SumoLogic, and AWS Serverless (Lambda) tools.
  • Have ability to understand architecture diagrams and troubleshoot accordingly.


  • Customer Relationship Skills
  • Are excellent communication, empathy, and problem-solving skills.
  • Have ability to build strong relationships with customers and internal teams.


  • Project Management
  • Have strong organizational skills and ability to manage multiple projects simultaneously.
  • Are experience coordinating the rollout of new product features across customer organizations.


  • Analytical Skills
  • Have proficiency in data analysis tools and interpreting data to make data-driven recommendations.
  • Are experience analyzing usage patterns and engagement metrics to optimize customer experiences.


  • Industry Knowledge
  • Have understanding of sales processes, challenges, and tools commonly used in the sales enablement domain.
  • Have knowledge of sales methodologies, industry trends, and pain points in sales operations.


  • Additional Qualifications
  • Fluency in English is essential.
  • Have minimum of 2 years of experience in technical support, professional services, or consulting within an enterprise SaaS environment.
  • Have strong understanding of the SaaS business model, technologies, and related applications.
  • Have ability to articulate technical concepts clearly to both technical and non-technical audiences.
  • have effective written and verbal communication skills.
  • Are willingne to work EMEA hours and be flexible about work hours depending on customer/situation needs.
  • Are proficient in web technologies such as JavaScript, HTML, and CSS is an added plus.


  • Shift timings
  • This role would operate in a shift with the working hours being 3 PM IST to 12 AM IST.
  • We would be providing a shift allowance and a cab facility for this role.