E-commerce Key Account Manager
3 weeks ago
About Us: Globus is the fashion label of the well diversified Rajan Raheja Group. With a focus on trend setting designs, we aim to redefine the online apparel shopping experience. As we continue to expand our online presence, we are seeking an E-commerce Key Account Manager to join our team.
Job Summary: Are you a meticulously organized and deeply passionate E-commerce expert with a proven track record of success in the fashion industry? Do you excel in collaborative environments and possess a strong business acumen? If so, we're thrilled to offer you an exciting opportunity to join our team as our Key Account Manager in the E-commerce vertical. In this pivotal role, you will be central to forging and nurturing strategic partnerships that define our brand's online presence and propel growth. Your dedication to building robust relationships and your proactive approach to seizing digital opportunities will be essential in driving success and achieving our brand's ecommerce objectives
Job Location: Raheja Buildings, Santacruz (W), Main Ave, Vithaldas Nagar, Mumbai, India – 400054
Key Responsibilities:
- Developing and maintaining relationships with Account Managers from various marketplaces and proactively identifying opportunities for driving brand growth
- Working closely with marketplace category teams to drive revenue & operating margin target achievement
- Planning and executing marketing campaigns across marketplaces in alignment with the marketplace marketing calendar (PLAs, Banner ads etc. and monitor them on a continuous basis to maximize parameters such as ROAS etc.)
- Plan discounts and execute on an ongoing basis in sync with marketplace events and brand strategy
- Benchmark with competition on various aspects of brand presence on different marketplaces (e.g, cataloguing) and provide inputs on enhancing brand visibility and customer appeal across different marketplaces
- Partner management and portal performance evaluation
- Coordinating with multiple internal stakeholders (category, sourcing, fulfilment) to drive e-commerce outcomes (such as SLA adherence for parameters such as fulfilments, returns, cancellations etc.), avoid delisting, ensure attractive listings etc.
- Ensuring selection parity, pricing accuracy, good seller health, efficient sales funnel for the Globus brand
Qualifications
- Bachelor's degree or equivalent experience in Business
- 3+ years' of relevant work experience
- Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
- Excellent written and verbal communication skills
Key Competencies
- Expert in understanding and management of marketplace seller panel
- Strong analytical skills
- Problem solving
- Process and result orientation
- High speed of execution
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