Membership Events Manager

4 weeks ago

Mumbai Metropolitan Region, India Soho House & Co Full time

Who We Are…


We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. www.sohohouse.com/careers. We’d love you to come on board as our next Membership Events Manager in Mumbai.


Opportunities for all…


Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.


Membership Events Manager – Soho House Mumbai


Benefits


Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.


Membership

Two Week-offs a week

100% of service charges are distributed among team members

Discount on Food, wine-spirits & rooms

Discount on all Cowshed products (up to 50%)

Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate.

Continuous training to develop yourself personally and professionally

Local Pension plan and Health Scheme


What We Are Looking For


We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills.


You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated.


Furthermore, we would like you to be able to say yes to the following:


Team player who communicates well with all colleagues

Punctual, reliable and trustworthy

Sense of urgency

Yes, yes, yes mentality

Can do attitude


The role…


At Soho House, the Membership Events Manager is responsible for creating special moments and continuing the “magic” within our Houses and physical locations. They will be programming, planning and executing innovative events for a Soho House region, using Soho House’s guiding principle of curating creative events for a community. Soho House events are designed to inspire members and connect the community. The Membership Events Manager will be responsible for curating and producing regular memorable member events, all to the highest creative standards. The programming and its success can be measured by retaining and gaining new members.


A successful Membership Events Manager is an organised storyteller with their finger on the pulse with for cultural trends as well as talent and brings fresh ideas to the table that continues to engage members, guests and staff.


The Member Events Manager will report into the Head of Membership & Communications for that House or Region.

Main Duties…

Lead member events and House programming to connect the creative membership community through hyper-local story telling achieved by creating diverse and innovative experiences that result in positive feedback


Conceive unconventional and memorable member events (eg. booking talent for a unique event, an artist residency or building a bowling alley)


Propose trends, technology and leading innovations for new event formats (including digital) and collaborate with the team on themes and installations for big events, like Halloween and New Years Eve


Inspire members, talent and all Soho House teams when meeting to create and implement events

Work across all cross functional teams: Operations, design, content, creative, digital, events, partnerships to deliver on all strategic objectives


Facilitate events by connecting members to other members and allow opportunities for events to be hosted by members


Build and create a robust database of bands, name talent and trends so that the House calendar is capturing the current cultural zeitgeist


Ensure innovative events & programming are united around our global monthly themes


Create systems to track the booking and forward planning of events so that deadlines and budgets are always met and work closely with the General Managers to ensure events deliver on business goals


Content curation that tells a story and connects members digitally or in-person


Oversee team management including but not limited to recruitment, on-boarding, training, payroll and disciplinary procedures. Oversee staff performance, conducting appraisals and strategising with leadership to assess performance and development while maintaining professional relationships


Adhere to health and safety policy (I.e. IIPP, worker’s comp procedures, and allergy procedures) and implement, monitor and enforce compliance with all Company policies, procedures and standards and local, state and federal law as applicable


Program to drive late night attendance of members in our Houses


Attend Heads of Departments meetings on a regular basis


Have regular presence on the floor and work alongside Membership Managers to answer any and all member needs or inquiries

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