Membership Coordinator
2 months ago
**Job Title: Membership Coordinator**
**Location: Office based in Mumbai (Times Square Building, Andheri Kurla Road)**
**Shift Timing: 11am to 8pm IST**
**Reporting To: Membership Team Leader**
**Employment: Full-Time / Permanent**
**Primary Job Purpose**
- The primary focus of this position is to support the delivery of our membership subscription via our annual retention, acquisition and engagement strategy which aims to improve engagement between the British Safety Council and its network of members.
- A key responsibility of this role will be supporting daily membership administration and our annual retention cycle for our members.
- The post holder will work closely with the Membership & Customer Service Manager in delivering the annual renewal cycle for members. Another key aspect of the role will involve data management and capture for prospective, new, and renewing clients.
**Key Responsibilities**
- Support the delivery of the annual engagement programme for members, including activities such as contacting all new members within their first six months of membership to ensure that they have registered for their eLearning licences, ensuring that all new members receive invites to the BSC onboarding webinars, received their welcome communications and all onboarding calls within the first 6 months.
- Conducting one to one session on member request to guide members on website to access membership benefits.
- Support the delivery of membership certificates to new and renewed members.
- Contribute to the departments business integrity initiatives, including the preparation of how to guides, videos and mapping of business processes.
- Support the business objectives to drive positive company sales results.
- Support projects and campaigns.
- Support the delivery of the of Salesforce lightening project, championing best practice in data management across the organisation.
- Including any additional tasks/responsibilities that the Membership and Customer Service Manager or Head of Shared Services requests.
- Training interdepartmental staff on membership process (e.g. Customer Service and sales).
- Support Membership & Customer Service Manager in development of membership SOP’s and membership product.
- Working with the Membership & Customer Service Manager assisting in the delivery of the monthly revenue reports.
**Skills & Qualifications**
- Excellent communication and collaboration skills
- Fluency with English (spoken and written)
- Confidence in making out-bound calls to a range of customers.
- Highly proficient with Microsoft Office
- The ability to ‘think on their feet,’ flexible and remain calm during busy periods
- Impeccable attention to detail and competency with working with data sets
- CRM (Salesforce) experience
**Experience**
- 1-3 years’ experience working in a busy and customer-facing and administration role.
- Sales and data management experience
- Experience of preparing reports and updates
- Financial administration experience
- Collaborating with international clients and stakeholders
- Experience of working with large data sets
- Experience of working for a membership professional body or an organisation with a charitable purpose
- Previous experience of utilising online awards software
- Experience of writing communications and marketing or web copy
- Experience of working with marketing teams
- Previous experience of working in a remote team
**Job Types**: Full-time, Permanent
Pay: ₹35,000.00 - ₹45,000.00 per month
**Benefits**:
- Health insurance
- Paid time off
Schedule:
- UK shift
Ability to commute/relocate:
- Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your Current CTC and Expected CTC?
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
-
Administrative Coordinator
3 months ago
Mumbai, Maharashtra, India Macwise Advisors DMCC Full time**Job Overview**: **Key Responsibilities**: - Oversee and manage the membership database, ensuring accurate records of all cricket club members. - Coordinate with finance for membership fee collections and handle any related queries. - Regularly update members with information about upcoming events, renewals, and other important notifications. - Generate...
-
Membership Coordinator
5 months ago
Mumbai, India SUN PHARMA Full timeJob Title: Executive- Membership Coordinator Job Grade (refer to JE) G12A Function: Marketing (FN) Sub-function: Marketing (SF) Manager’s Job Label: Manager, Contract Operations Skip Level Manager’s Label: Director, Contract Strategy and Operations Function Head Title: Location: Mumbai No. of Direct...
-
Membership Coordinator
3 weeks ago
Mumbai, Maharashtra, India SUN PHARMA Full timeJob Title: Membership Coordinator Job Summary:The Membership Coordinator will be responsible for ensuring accurate customer and member set-ups in SAP. They will serve as liaison between Sun Pharma and wholesalers, processing new memberships and handling complaints and requests from current members and wholesalers.Key Responsibilities:Process new direct and...
-
Membership Events Coordinator
1 month ago
Mumbai, Maharashtra, India Soho House & Co Full timeAbout Soho House & CoSoho House & Co is a global collective of members' clubs, restaurants, hotels, workspaces, and cinemas catering to the film, media, fashion, and creative industries. With unique ventures across the UK, USA, Canada, Europe, and Asia, we're expanding globally.Job Title: Membership Events ManagerWe're seeking a talented Membership Events...
-
Membership Sales
5 months ago
Mumbai, India CWE Full timeCraftworld Events Private Limited is pleased to inform that we have urgent opening for the post of **Membership Sales Executive.** **Work Location: Andheri.** **Roles**: - Coordinating with the clients for their project. - Membership Sales - Revenue generation through new account development and key account management - Defining the exact marketing...
-
Strategic Membership Associate
4 weeks ago
Mumbai, Maharashtra, India SUN PHARMA Full timeJob Title: Membership CoordinatorAs a key member of the SUN PHARMA team, the Membership Coordinator plays a vital role in ensuring seamless customer and member experiences. This position requires a high level of organizational skill, attention to detail, and excellent communication abilities.Key Responsibilities:Process and maintain accurate customer and...
-
Membership Experience Coordinator
4 weeks ago
Mumbai, Maharashtra, India Soho House & Co Full timeAbout the RoleSoho House & Co is a dynamic and innovative company that brings diverse communities of people together. We are seeking a highly skilled and creative Membership Events Manager to join our team in Mumbai.The ideal candidate will have a strong background in hospitality and a passion for creating unique and engaging experiences for our members....
-
Business Process Coordinator
1 week ago
Mumbai, Maharashtra, India SUN PHARMA Full timeAs a key member of the SUN PHARMA team, you will play a crucial role in ensuring seamless membership management processes. This dynamic position involves working closely with internal stakeholders and external partners to drive business growth and customer satisfaction.Key Responsibilities:Process new membership applications and handle queries from existing...
-
Sales Coordinator
6 months ago
Mumbai, India KA Hospitality Pvt Ltd Full timeOur existing Membership Coordinator position entails a range of key responsibilities, including: - Generating reports for multiple departments as and when required. - Managing the Sales Database, coordinating with the Front Desk, and Marketing team for member and prospective member communication. - Handling CMS updates and various membership formalities. -...
-
Area Coordinator
2 months ago
Pune, Maharashtra, India Sakal Media Group Full time**Roles and Responsibilities**: **Membership Drive (60%)**: 1. Identify potential women leaders and members. 2. Conduct door-to-door outreach, meetings, and orientation programs. 3. Meet daily/weekly membership targets. 4. Maintain accurate membership records. **Engagement Activities (30%)**: 1. Plan and execute workshops, training sessions, and...
-
Compliance Officer
1 month ago
Andheri, Mumbai, Maharashtra, India Choice Equity Broking Pvt Ltd Full timeMembership Compliance Ensure adherence to all membership obligations and regulatory requirements. Monitor and review compliance with internal policies and external regulations related to stockbroker activities. 2. Surveillance Alerts: - Handle and investigate surveillance alerts in a timely manner. - Analyse trade and transaction patterns to identify...
-
Admin Coordinator
6 months ago
Mumbai, Maharashtra, India Aesdac Association Full timeAdmin Role Responsibilities Membership Management: Maintain an accurate member database. Communicate with members regarding association events, news, and updates. Website and Online Presence: Manage and update the AESDAC website with relevant information and resources for members and the public. Oversee social media channels and online communities. Event...
-
Fundraising Coordinator
7 months ago
Mumbai, Maharashtra, India PETA India Full timeTo provide PETA India’s Fundraising Department with administrative support, with particular attention to major donors, corporate donors, and legacy supporters - To act as a contact for PETA India’s donors and provide them with excellent supporter care. **Term of Employment**: Full-time **Location**: Mumbai **Reports To**: Head of...
-
District Coordinator
2 months ago
Pune, Maharashtra, India Sakal Media Group Full time**Roles and Responsibilities**: **Membership Drive (40%)**: 1. Set and achieve membership targets allied with polling booth 2. Identify potential women leaders and members. 3. Conduct outreach and orientation programs. 4. Maintain accurate membership records **Engagement Activities (30%)**: 1. Plan and execute workshops, training sessions, and...
-
Gym Experience Coordinator
5 months ago
Kharadi, Pune, Maharashtra, India Cobra Thai (a Combat 360 Gym LLP) Full timeWe are looking for a friendly, energetic, and highly-organized individual to join our team as a Gym Front Desk Staff member (Gym Experience Coordinator). This role involves a variety of tasks, including greeting members, answering phones, managing member accounts, and maintaining a clean and organized gym. **This position is for the morning shift**: Mon-Sat...
-
Tele Caller Executive
5 months ago
Goregaon, Mumbai, Maharashtra, India BodyProCoach Full timeAs a Telecaller for our gym, you will be responsible for engaging with potential and existing members over the phone to promote our gym's services, address inquiries, and assist with membership-related matters. This role requires excellent communication skills, a passion for fitness, and the ability to effectively convey the benefits of joining our gym to...
-
Company Secretary
6 months ago
Mumbai, Maharashtra, India Parrami Finance Private Limited Full timeParrami Finance Private Limited is inviting qualified Company Secretary to handle Secretarial & NBFC Compliances of the group of companies. Secretarial Compliances of Pvt Ltd Cos Transaction HandlingNotices, Agenda and Minutes of the Meetings Maintain Statutory Records Charge Creation Formalities Legal Documents Vetting NBFC Compliances RBI...
-
Office Admin Assistant Mumbai
5 months ago
Andheri East, Mumbai, Maharashtra, India Servotech Pharma Impex Pvt. Ltd. Full time**Job Title**: Administrative Cum Office Assistant **Age**: 28 to 40 years old **Working Experience**: At least 5 years of proven work experience in the Administration Department (Chemical Industry experience preferred) **Incentives -** - Mediclaim - Mediclaim of Rs 5 Lacs (Eligible on completion of 12 consecutive months of employment) - Vacation - 15...
-
Qs Coordinator
6 months ago
Mumbai, Maharashtra, India Mace Full timeAt Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our consult business we harness our unique combination of...
-
Executive
3 months ago
Nashik, Maharashtra, India Streamfix Business Management Pvt. Ltd Full timeWe are seeking a dynamic and passionate profile for the position of Executive for our Nashik Zonal Office -Nashik. The incumbent should have relevant experience handling multiple activities and expected work profile includes handling: - Project Management & Event Management - Coordinate & handle operational tasks - Provide administrative services for larger...