Senior Transition Manager

4 weeks ago

Gurugram, India Wipro Full time

Location : Pune/Gurgaon/Noida


Role Definition

  • The Transition Manager will lead the strategic planning and execution of service transitions from clients to our operations, ensuring they are completed on time, within budget, and to the client's satisfaction.


Domain Knowledge Requirement

  • Human Resource Outsourcing (HRO) and/or
  • Insurance (Life, Non-life) and/or
  • Pension and Retirement


Key Responsibilities

  • Take end-to-end ownership of aligned transitions, including schedule, cost, and risk management.
  • Develop and implement comprehensive transition plans.
  • Coordinate with cross-functional teams for a smooth transition of services and processes.
  • Manage the transition team and address complex issues during the transition process.
  • Maintain open communication and drive governance with all stakeholders.
  • Manage risks and maintain a unified risk register.
  • Provide direction and support to the project team to ensure adherence to quality standards and client expectations.
  • Participate in the creation and review of transition solutions for RFPs/RFIs and pre-sales support.
  • Maintain transition documentation as per the Wipro transition framework.


Experience and skills


  • Experience in managing complex transitions.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to manage multiple priorities.
  • Knowledge of transition methodologies and best practices.
  • PMP certified professional (Preferred).


Additional Knowledge and skills


  • Proficient with MS Excel and MS PowerPoint.
  • Knowledge on platforms and tools and applications in the respective domains (HRO, Insurance and Pension)


Education

  • Any Bachelor's degree (Business Administration, Management, or master’s degree is preferred).


Experience

  • Minimum 8 years of experience in transition management, with at least 3 years in a senior managerial role.


Behavioural Skills and Attributes

Leadership, communication, problem-solving, adaptability, risk management, customer focus, strategic thinking, inclusivity, and technical knowledge

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