Vice President – Transitions

1 month ago

Gurugram, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Vice President – Transitions

In this role, Transition leader will require to be multifaceted and be able to skillfully manage all successfully -

The Transition Leader would be required to drive client-focused and contextually aligned conversations to build strong relationships with Client teams, and thereby bring about valuable business & project outcomes & capabilities for the client as well as the organization

Will be accountable for revenue generation and managing AOI impact during the Transition & Transformation journey.

Leverage Global insights by being constantly innovating through internal/external intelligence. The Transition Leader should understand Market / Industry realities, opportunities and threats and build an awareness of the domain, products, and service lines within the industry.

Lead & manage the Transformation program set up through to delivery of the new capabilities, realization of outcomes/benefits, and closure for strategic deals

Take on personal responsibility to mentor team on Transformation Services and Solutions and Transition skills of the future to drive intelligent operations or digital led solutions. The TL must embrace a diverse team, should lead by example, and strive towards creating leaders who are equally keen to acquire new skills and to stay abreast with the changing world.

Lead Strategic/ Functional development initiatives aligned with functional imperatives and collaborate with cross-functional teams to drive strategic initiatives to closure

TL’s will be expected to display a thorough understanding of Digital and position those credibly during client interactions and drive implementation of digital solutions during transitions

Bring in thought leadership, ability to deal with ambiguity, assertiveness, be bold and confident.

Responsibilities

Engage in CXO/ CXO-1 levels exploratory discussions to understand client strategic agenda and expectations and thereby identify and articulate potential opportunities

Involve self with the larger team in Hunting & Mining pursuits

Develop and refine client engagement strategies in line with client expectations and relationship management practices

Manage expectations and gain relevant buy-in / ownership to drive the Transformation program agenda as laid out

Drive the utilization of digital in all Transformation solutions

Design financial strategies and ensure SLA adherence as well as alignment with end-to-end transformation benefit realization plan

Develop a strong acumen around Client’s business know-how and expectations

Implement the defined internal and external governance strategies (risks / issues / communication / compliance & controllership / knowledge / people / reporting etc.) creating a ‘zero surprise’ environment’

Pro-actively identify and communicate risks, co-create solutions throughout the Transformation period and own "Go / No Go" decisions

Would be responsible to drive Day 1 digital and transformation adoption preceding Transitions.

Lead end to end program management encompassing Digital, Transformation & Transition.

Ensure design adherence

Qualifications we seek in you

Minimum qualifications:

Post Graduate qualification

Relevant years of experience in project management experience

Knowledge of project management tools and technologies

Preferred Qualifications

Relevant years of experience in managing multi-functional Solutions, Transitions & change management with internal and external stakeholders

P&L management for 3 to 4MM$, spanning 2-3 projects at any point of time

Experience of engaging in strategic and tactical discussions with senior stakeholders to sell product offerings.

Relevant years of experience in consulting experience at Client level with demonstratedexpertise in building E2E transformation solutions

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