Application Support Engineer

2 weeks ago


Mumbai Metropolitan Region, India Ventura Full time

About the Company:


Ventura is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the company is entering the next phase of growth by pivoting to a digital-first approach and strengthening its direct-to-consumer franchise. The company has carved out a separate fintech vertical tasked with digital transformation using cutting-edge technology and bringing in fresh talent.


Join us if you like to:


  • Monitor and Manage OLTP applications.
  • Troubleshoot and resolve, issues related to application including bugs and system failures.
  • Provide real-time support to users and stakeholders by resolving their technical queries.
  • Augment and Integrate leading-edge tools and technologies
  • Collaborate cross-functionally with data engineers, business users, project managers and other engineers to achieve elegant solutions.


What you’ll need to bring:


  • Bachelors or Masters Degree – Engineering / Computer Science / B.Tech / M.Tech / B.ScIT / M.ScIT / BE / ME / BCA / MCA.
  • Experience in Application Support and Technical Support.
  • Strong analytical skills and ability to troubleshoot issues.
  • Experience with trading platforms and financial services.
  • Very strong experience with SQL.
  • Hands-on with scripting languages - preferably Python but bash will also do.
  • Hands-on AWS skills, techies with certifications from AWS are particularly encouraged to apply - AWS API Gateway, Lambda, EC2, RDS, SQS, S3, CloudWatch.
  • Battle-tested production monitoring experience in a D2C environment with at least 40-50k users daily.
  • Excellent communication skills.
  • Ability to work independently and in a team environment.




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