Customer Service Operator
3 weeks ago
Role Overview:We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management. In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs).Your work will focus on recreating real-world support scenarios, validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards.What You’ll Do:Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management.Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness.Simulate escalations, SLA tracking, and quality audits within support workflows.Provide structured annotations and datasets to improve LLM training and evaluation.Required Qualifications:Proven experience in customer service operations (ticket handling, chat/email workflows, refunds/returns, knowledge base upkeep).Familiarity with workflow tools (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, Jira, or equivalents).Strong attention to detail and ability to spot weaknesses in AI-generated workflows.Understanding of how operational data is used to train and evaluate LLMs.Excellent written English for creating training-quality datasets and validating AI outputs.Perks of Freelancing with Turing:Remote-first and flexible work environment.Opportunity to work on cutting-edge AI projects with leading LLM companies.Potential for contract extension based on performance and project needs.Offer Details:Commitment: Minimum 30 hours/week (at least 4 hours/day, with 4 hours overlapping PST).Engagement Type: Contractor / Freelancer (no medical or paid leave).Duration: 1 month (possible extension).Know amazing talent? Refer them at turing.com/referrals, and earn money from your network.
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Customer Service Representative
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...
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Customer Service Representative
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Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Voice Process Need excellent communication skills written and verbal Minimum 1 year of experience requied in customer service Day shift upto 25k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund **Language**: - English...
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Customer Service
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Navi Mumbai, India grace facility service Full timeReceive enquiries/orders from customers and revert to them accordingly after checking its existing or new. - Following up with product development team for approval status, costing, and Global Selling price and development status for new Enquiries. - Discussing with the concerned sales manager on sell price to be quoted to customer after providing all...
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Customer Service Executive
4 days ago
Mumbai, India grace facility service Full timeCustomer Registration in SAP after verification of document. - Handling customers on day to day basis for their order dispatch status as per schedule. - Provide necessary support to Sales Team for organsing sales. - Attend customer calls, record customer queries, refer it to concerned Salesperson and co-ordinate for quick response. - Maintain record of...
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Customer Service
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Mumbai, India Ebixcash Global Service Pvt Ltd Full timeHandle customer complaints, provide appropriate solutions and alternatives within the time limits. Follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. **Job Types**: Full-time, Regular /...
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Customer Service Operations
2 weeks ago
Mulund, Mumbai, Maharashtra, India Enrolsy Full timeWe are looking for a qualified **Customer Services Operation** to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you should display excellent interpersonal and...
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Customer Service Operations
2 weeks ago
Mumbai, Maharashtra, India Poetry by Love and Cheesecake (Brewworks Pvt. Ltd.) Full timeHi, Greetings!! We have opening with Love & Cheese cake Location : Bhandup Position: Customer Service Operation English should be Fluent Fresher will also do with excellent comms skills Thanks Bhagyashree 9076335135 Pay: ₹15,000.00 - ₹18,000.00 per month **Education**: - Secondary(10th Pass) (preferred) **Experience**: - total work: 1 year...
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Customer Service Operations Manager
2 days ago
Mumbai, Maharashtra, India IGP Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Summary:The Customer Care Operations Manager is responsible for overseeing the daily operations of the customer service team, ensuring a high standard of customer support, implementing process improvements, and managing key performance metrics. This role plays a pivotal part in enhancing the customer experience, maintaining service level agreements...
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Customer service operator
3 weeks ago
Mumbai, India Turing Full timeRole Overview:We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management. In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs).Your work will focus on recreating real-world support scenarios, validating...
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Bpo Customer Service
4 days ago
Sanpada, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For International BPO Customer Service **Must have experience in customer service** Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8657177805 Pay: ₹20,000.00 -...