Pre-Sales- CRM

2 months ago


Gurugram, India Wyzard Full time
Key Responsibilities:
  • Conduct discovery calls to understand client needs, identify pain points, and establish requirements.
  • Collaborate with the Sales team to develop tailored proposals, solutions, and tool recommendations, with a deep understanding of client problem statements.
  • Address and resolve client inquiries, providing swift and effective solutions.
  • Facilitate partnerships with Independent Software Vendors (ISVs) by ensuring the team completes necessary training and certifications.
  • Maintain data accuracy and discipline for all sales support and partnership-related tasks.
  • Provide targeted training sessions to the Sales and Customer Success (CS) teams, enhancing their product and solution knowledge.
  • Build in-depth expertise of category-specific tools available in Wyzard’s Marketplace.
  • Analyze the competitive landscape and advise Category Managers on valuable tools to consider for Wyzard’s Marketplace.



Skills:
  • Strong Communication and Interpersonal Skills
  • Essential for running effective discovery calls, addressing client queries, and collaborating with both the sales team and external ISV partners.
  • Sales Solutions and Support Skills
  • Experience in supporting sales teams by crafting proposals, recommending tools, and providing solutions based on an understanding of client problem statements.
  • Analytical and Problem-Solving Skills
  • Ability to quickly understand client needs, identify potential solutions, and address queries effectively and efficiently.
  • Partnership Management and Collaboration Skills
  • Skilled in working with ISVs and partners, managing ongoing relationships, and coordinating training and certification requirements for internal teams.
  • Organizational and Data Management Skills
  • A detail-oriented approach to maintaining data discipline, accurately tracking and documenting interactions, proposals, and certification completions.
  • Training and Facilitation Skills
  • Proven ability to deliver training sessions to sales and customer success teams, translating complex information into clear, actionable steps.
  • Product and Market Expertise
  • Understanding of category-specific tools in the marketplace, the ability to build product expertise, and staying updated on market trends.
  • Strategic Insight and Market Research Skills
  • Ability to research and analyze the market landscape to recommend new tools and technologies to onboard to Wyzard’s marketplace.



Qualifications
  • Education: Bachelor's degree in Engineering.
  • Experience: 4 years in Customer facing role - Solutioning CRM




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