Concierge

4 weeks ago

North Goa, India Lohono Stays Full time

Designation: Concierge

BU: Lohono

Dept.: Rentals & Hospitality

Sub Dept.: Guest Relations

Location: Goa / Alibaug / Mumbai / Srinagar

Key Responsibilities:

  • Assist Guest Relations Executives in ensuring seamless guest arrivals and departures
  • Prepare and organize welcome kits, local guides, and in-villa information for guests
  • Respond promptly to guest inquiries and requests with warmth and professionalism
  • Coordinate reservations, transport, dining, spa services, and local experiences for guests
  • Offer personalized recommendations for local attractions, restaurants, and activities
  • Maintain updated records of guest preferences, requests, and service feedback
  • Support guest complaint resolution by escalating to the Guest Relations Executive when necessary
  • Ensure timely execution of special requests such as celebrations, surprises, or amenities
  • Monitor villa readiness and coordinate with housekeeping, transport, and maintenance teams

Key Requirements:

Education: Diploma or Degree in Hospitality / Hotel Management

Technical Skills:

  • Strong understanding of guest service basics and hospitality etiquette
  • Ability to use guest management systems, reservation platforms, and communication tools

Personal Traits:

  • Friendly, approachable, and customer-focused attitude
  • Strong interpersonal and communication skills
  • Polite, well-groomed, and confident demeanor
  • Willingness to learn and take initiative under guidance
  • Adaptability to work in a dynamic, high-touch luxury environment


Reporting to: Guest Relations Manager

  • Concierge

    4 weeks ago

    North Goa, India Lohono Stays Full time

    Designation: Concierge BU: Lohono Dept.: Rentals & Hospitality Sub Dept.: Guest Relations Location: Goa / Alibaug / Mumbai / Srinagar Key Responsibilities: Assist Guest Relations Executives in ensuring seamless guest arrivals and departures Prepare and organize welcome kits, local guides, and in-villa information for guests Respond promptly to guest...

  • Concierge

    2 weeks ago

    Goa, India Royal Royce Entertainment Pvt Ltd Full time

    Qual.: HSSC Proven experience as concierge; experience in customer service or relevant role is an advantage Proficiency in Hindi and English; multilingual is strongly preferred Excellent communication skills **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Food provided - Health...

  • Concierge

    3 weeks ago

    North Goa, Goa, India, Goa Lohono Stays Full time

    Designation: ConciergeBU: LohonoDept.: Rentals & HospitalitySub Dept.: Guest RelationsLocation: Goa / Alibaug / Mumbai / SrinagarKey Responsibilities:Assist Guest Relations Executives in ensuring seamless guest arrivals and departuresPrepare and organize welcome kits, local guides, and in-villa information for guestsRespond promptly to guest inquiries and...

  • Concierge

    4 days ago

    goa, India Lohono Stays Full time

    Designation: Concierge BU: Lohono Dept.: Rentals & Hospitality Sub Dept.: Guest Relations Location: Goa / Alibaug / Mumbai / Srinagar Key Responsibilities: Assist Guest Relations Executives in ensuring seamless guest arrivals and departures Prepare and organize welcome kits, local guides, and in-villa information for guests Respond promptly to guest...

  • Concierge Associate

    2 weeks ago

    Goa, Goa, India Marriott International, Inc Full time

    **Additional Information**Concierge Associate **Job Number**25152549 **Job Category**Rooms & Guest Services Operations **Location**Goa Marriott Resort & Spa, Post Box No. 64, Miramar, Goa, Goa, India, 403001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond to guest requests for special arrangements or services...

  • Concierge

    3 days ago

    goa, India Lohono Stays Full time

    Designation: ConciergeBU: LohonoDept.: Rentals & HospitalitySub Dept.: Guest RelationsLocation: Goa / Alibaug / Mumbai / SrinagarKey Responsibilities:Assist Guest Relations Executives in ensuring seamless guest arrivals and departuresPrepare and organize welcome kits, local guides, and in-villa information for guestsRespond promptly to guest inquiries and...

  • Wheels Talent Coach

    2 weeks ago

    Goa, India Naukri Hospitality Jobs Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are looking for a highly skilled and experienced Wheels Talent Coach to join our team in Goa. The ideal candidate will have 2-4 years of experience in the hospitality industry, preferably with a background in concierge services.Roles and ResponsibilityProvide exceptional customer service and ensure guest satisfaction.Manage and coordinate concierge...

  • Concierge Executive

    2 weeks ago

    Goa, India Lohono Stays Full time

    Lohono Stays by Isprava has been created to craft contemporary, luxury vacations for discerning travellers which offers high-end luxury homestays across holiday destinations, in India and South-East Asia. The company focuses on offering the most unique, local and curated hospitality experiences **Salary**: Up to ₹25,000.00 per month **Benefits**: -...

  • Building Services Designer

    4 days ago

    North Goa, India Isprava Full time

    Interested candidates with relevant experience are encouraged to apply. Isprava Group is a leader in India’s luxury holiday home market, catering to a discerning clientele through two primary verticals: Isprava - Luxury Home Development – Design, construction, furnishing, and management of sophisticated holiday homes that seamlessly blend heritage,...

  • Guest Relation Executive

    4 days ago

    Goa, India TITLIE HOSPITALITY LLP Full time

    Guest relations managers are responsible for **maintaining open lines of communication between staff and guests**. Management. This includes overseeing other guest relations team members, including receptionists, concierges, housekeepers, and wait staff. This also involves assessing employee performance. **Salary**: ₹15,000.00 - ₹25,000.00 per...