Customer Support Executive
1 month ago
You can have the opportunity to be a part of a growing team. We are creating a foundation for our customer support team that will deliver and bring a high impact to our customers.
Job Role:- Customer Support Executive
We are looking for a techno-functional champion who becomes a trusted advisor to clients and drives the adoption of ZingHR HRMS to ensure customer success.
Experience:- 2 to 6 years
Multiple Locations:- Mumbai, Pune, Delhi, Bangalore
Roles & Responsibilities:-
- Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
- Drive product adoption, increasing overall retention and achieving process success for customers
- Support clients during critical HR events like Appraisal, Increments, etc.
- Support clients to resolve queries or bugs, as and when required
- Gather feedback on product experience during the entire customer lifecycle via targeted surveys
- Identify prime targets for up-sell/cross-sell and engage the Sales team to execute those opportunities
- Share best practices on how to achieve product success with ZingHR
- Identify risks proactively, mitigate and escalate as deemed appropriate
Our Ideal Candidate:-
- Any graduate with excellent communication & presentation skills
- Good in MS Excel, Word and PowerPoint
- Key behavioral traits: Agility, Analytical, Persistence, and Ability to stretch
About ZingHR:-
ZingHR, a Gartner-recognized, global enterprise HR tech venture accelerated at Microsoft and backed by Tata Capital Growth Fund, is renowned for its innovative, cloud-based HCM suite and unwavering commitment to customer success. ZingHR offers a completely cloud-based, Hire to Rehire HCM solution delivered using future-ready technologies including Blockchain, Artificial Intelligence, Machine, and Deep Learning Algorithms. We pride ourselves on providing industry-specific solutions accessible in 26 global languages, covering SEA, EMEA, and European languages. Headquartered in Mumbai, ZingHR has more than 1100+ customers and 2.1 Mn+ active users worldwide. Our value proposition lies in enabling organizations to achieve audacious, tangible, and measurable success such as ESG goals, Top Line increases, EBITDA improvements, People Engagement, Employee Experience, and People Productivity.
For more information, visit ZingHR.com or follow us on LinkedIn. If you think you’d be a good fit for this role, we’d love for you to apply
-
Customer Support Executive
7 days ago
Mumbai, India Aditi Tracking Support pvt Ltd Full time**Qualification: HSC (with min. 6 months Exp.)** **Graduate (Fresher’s can also apply)** **ROLES & RESPONSIBILITY**: **Customer Focus** - Take ownership of each customer while empathizing and prioritizing customer needs. - Resolve conflicts and manage customer expectations. - Determine customer needs and provide appropriate solutions through relationship...
-
customer support executive
3 days ago
Navi Mumbai, Maharashtra, India timesjobs Full timeJOB DETAILSResponding to enquiries of all the customers in the most efficient manner Regular updates and follow up with clients / liners /shipping lines & other service providersFUNCTIONAL AREAcustomer support executive, logistics, freight forwarding, logistics executive, customer care executive, customer support executive jobs in mumbai, customer support...
-
Customer Support Executive
4 weeks ago
Mumbai, India Acyuta Technologies Pvt Ltd Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. **Customer Support Executive Requirements**: - A bachelor’s degree in administration or a related...
-
Customer Support Executive
1 month ago
Mumbai, India AscenWork Technologies Private Limited Full time**Job Overview** Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their...
-
Customer Support Executive
1 month ago
Mumbai, India Mirraw Online Services Pvt. Ltd Full time**We are looking for Customer Support Executive (freshers are also welcome),** **Location - Mumbai (Lower Parel / Currey Road).** **Responsibilities**: - Responsible for developing new Customer Support Executives. - Taking mock trainings and QA of the team. - Provide individual and team coaching and conduct Training need analysis. - Provide soft skills...
-
Executive - Customer Support
1 month ago
Mumbai, India Ketto Full timeJob Title: Executive - Customer Support Summary: Roles and Responsibilities: - Respond to customer inquiries and provide timely and accurate resolutions to their issues or concerns. - Handle customer complaints and ensure they are resolved in a professional and satisfactory manner. - Collaborate with cross-functional teams to address customer needs and...
-
Executive Customer Support
4 weeks ago
Ghatkopar, Mumbai, Maharashtra, India Aknamed Full time**Group Company**: Ayro Retail Solutions Private Limited **Designation**: Executive - Customer Support (EXE - CS (RIO-BRANDS)) **Office Location**: **Position description**: Executive - Customer Support **Primary Responsibilities**: - Customer Support
-
Customer Support Executive
1 day ago
Mumbai, India Infinite Online Shopping Pvt Ltd Full timeGreetings from InfiniteOnline Shopping Pvt Ltd.Weare looking for Customer Support Executive for our office based outat Mumbai ( Lower Parel).CompanyOverview:Foundedin 2008 and having Global ecommerce experience and having workedacross multiple categories IOSPL is exclusively partnering globalbrands in Beauty Personal Care and Nutraceuticals category and...
-
Customer Support Executive
1 month ago
Mumbai, Maharashtra, India GM Infotech Full time**We are urgently hiring for Customer Support Executive** **Position: Customer Support Executive - Export** **Location: Sakinaka, Andheri (E)** **Timings: 10:00 to 6:30 PM** **Job profile**: - Coordinating with customers, agents and inter-department for sea and air shipment statuses - Preparing and sending daily shipment status reports to customers...
-
Customer Support Executive
1 month ago
mumbai, India Infinite Online Shopping Pvt Ltd Full timeGreetings from InfiniteOnline Shopping Pvt Ltd. Weare looking for Customer Support Executive for our office based outat Mumbai ( Lower Parel). CompanyOverview: Foundedin 2008 and having Global ecommerce experience and having workedacross multiple categories IOSPL is exclusively partnering globalbrands in Beauty Personal Care and Nutraceuticals category and...
-
Customer Support Executive
4 weeks ago
Mumbai, India Infinite Online Shopping Pvt Ltd Full timeGreetings from InfiniteOnline Shopping Pvt Ltd.Weare looking for Customer Support Executive for our office based outat Mumbai ( Lower Parel).CompanyOverview:Foundedin 2008 and having Global ecommerce experience and having workedacross multiple categories IOSPL is exclusively partnering globalbrands in Beauty Personal Care and Nutraceuticals category and...
-
Marketing Executive
1 month ago
Mumbai, India Marketing Executive Full timeexperience developing and executing marketing campaigns while managing and inspiring a team. He/she will be comfortable with day-to-day marketing activities, as well as long-term strategy, thriving with tight deadlines and changing needs. If you are a people-person who loves the rewarding challenge of building a brand, we want to hear from...
-
Customer Support Executive
4 weeks ago
Mumbai, India Home Revise Education Pvt Ltd Full timeGreetings from **Home Revise Education Pvt. Ltd.!!!** We are looking for a **“Customer Support Executive (Dispatch Executive)”** who has a passion for working beyond the limit!!! Please find the Job Details below: **Designation**:Customer Support Executive (Dispatch Executive) **Gender**: Female Only. **Experience**: 6Customer Support Executive...
-
Customer Support Executive
3 days ago
Navi Mumbai, Maharashtra, India timesjobs Full timeSALARY: 15 to 20kLOCATION:Mumbai,Navi Mumbai, Thane,Maharashtra,IndiaVACANCIES: 4QUALIFICATION:Hsc / GraduateMALE/FEMALE:BothEXPERIENCE:FRESHER / ExperienceJOB DETAILSWe are looking forward to build a team of CSE for our own out bound process (Domestic) Process would be related to getting the interested partners on board .It is mostly B2B. NON-Sales Job...
-
Customer Support Executive
4 weeks ago
Mumbai, India Atharav Enterprises Full timeAny graduate can apply min 1 yrs experience as customer support executive salary 15k to 20k immediately joining only no any hidden charges for job call for more details: +91-XXXXXXXXXX Schedule: - Day shift Ability to commute/relocate: - Mumbai, Mumbai Suburban - 400053, Maharashtra: Reliably commute or planning to relocate before starting work...
-
Customer Support Executive
1 month ago
Mumbai, India LiquiLoans Full timeJob Profile: Customer Service, Resolving Partner and Client Queries, Deepening relations with internal and external stake holders KRA: - Manage the B2B partners & investors, which includes on-boarding B2B Partners / their investors, provide assistance in documentation / processes / transactions / query resolution i.e., provide end to end support -...
-
Customer Support Executive
4 days ago
Mumbai, Maharashtra, India Cohire Solutions Pvt Ltd Full timeHi We have an opening for Customer & Seller Support Executive. Please find the JD herewith. **Salary: ₹20,000.00 - ₹30,000.00 per month** Job Responsibilities: - Resolving customer complaints, grievances, or queries to the best possible outcome and in a timely manner - Conducting any customer satisfaction survey, calling customers for feedback on...
-
Customer Support Executive
4 weeks ago
Mumbai, India Mirraw Online Services Pvt. Ltd Full time**We are looking for Customer Support Executive (freshers with good comuunication skills are welcome),** **6 week offs in a month,** **Location - Mumbai (Lower Parel / Currey Road).** **Responsibilities**: - Interacting with customers on daily basis. - Listening to customers patiently and helping them resolve issues. - Helping customers with their...
-
Customer Support Executive
4 weeks ago
Mumbai, India Witbloom Consultants Full timeLocation - Chandivali, Andheri East, Mumbai Profile: Customer Support Executive Mode - Work From Office Process: Voice Process Role: Customer Handling Qualification: Graduation Mandatory Experience: 0 to 4 years( Letter Mandatory ) **Salary**: 17K TO 30K inhand salary Required: Excellent Communication skills in English shift: 6 Days Working/...
-
Customer Support Executive
1 month ago
Mumbai, India Access Systems Full time**Job Location: - BKC** **CKYC Helpdesk Executive/Customer Support Executive** **Job description**: 2. To follow-up with institutions to make necessary amendments to records. 3. To enter the details of every interaction in the system 4. To liaise with Business and IT support teams to ensure queries are resolved or are appropriately escalated. 5. To...