wfm analyst

Role: WFM - Analyst   Job purpose:   To work as part of a greater WFM team and ensure that all functions performed/services provided are in line with the overall WFM strategy.  Key areas of responsibility:   Forecasting and capacity modeling  Analysis of historic trends to predict future volumes  Create capacity plan and review the same on an agreed...

Description We are seeking a Senior WFM Analyst to join our team in Mumbai. The ideal candidate will have 3-8 years of experience in workforce management in the Indian job market context. The candidate should be analytical, detail-oriented, and have strong communication skills. The Senior WFM Analyst will be responsible for managing and forecasting contact...

Position: WFM Forecasting Analyst Location: First Floor, Block A, Enkay Center, Plot No. 448/A, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122016. Onsite - Work from office Work Timing: US time zone (Night Shift) i.e. 7:30 pm – 4:30 am IST (1 hr here and there may happen depending on need) Start Date: Immediate – 30 days (May look at 60...

Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the...

**HIRING | WFM CAPACITY PLANNING ANALYST** **Location:** Hyderabad (Local Candidates Only) **Experience:** 2+ Years in Relevant WFM Schedular **CTC:** (20 to 25% hike on last CTC) Max Up to 7.5 LPA **Qualification:** Graduation Mandatory **Transport:** Available **Interview Mode:** Virtual **Joining:** Immediate Joiners Only **Job...

**Join Teleperformance – Where Excellence Meets Opportunity!** Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. **Why Choose Teleperformance?** We emphasize...

Join Teleperformance – Where Excellence Meets Opportunity!Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.Why Choose Teleperformance?We emphasize the importance...

About the Job   The Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network.     As Senior Real Time Analyst (RTA), You Will…   Act as shift point of contact: Overlook the team in the absence of the...

  About the Job   The Workforce Management Coordinator will actively manage the staff, support, motivate and retain a Planning team. The ideal candidate will organize the workflow of the team, ensuring that all tasks/duties as assigned are understood, tracked and completed.   As Workforce Management Coordinator, You Will…   Work closely with the...

Job Title:RTA WFMJob DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Job Description:The Real time...

Have you ever thought about what it takes to successfully deliver millions of packages to Amazon customers seamlessly every day like clock work? In order to make that happen, behind those millions of packages, billions of decisions get made by machines and humans. What is the accuracy of the customer provided address? Do we know exact location of the address...

What You'll Do on a Typical Day : This role is to ensure effective workforce management solutions to enable the company to achieve its business objectives in the most efficient and cost effective without impacting SLAs. As a prime focus towards improving contact center efficiency across the global this role with conceptualize, strategize and manage...

Job Title: Analyst, Real Time Management Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer...

WFM/MIS analyst Immediate to serving Skills - WFM/RTA/MIS Reporting/occupancy/shrinkage/attrition/Occupancy/Avaya/Rostering/Scheduling 2 years of exp is mandate in WFM/MIS bangalore Ctc- 7 lpa WFO night shifts Graduates only 9509529566 neha

Job Title Real Time Analyst (12 months FTC) Job Description So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work...

Description Product Manager Requirements About the Role We are seeking a strategic, hands-on Product Manager to own, innovate, and scale a key WFM product line. This role is for a true product creator, someone who combines deep domain knowledge in workforce management with the commercial mindset and execution needed to bring innovative, high-impact...

About ETS ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including...

**Workforce Management Analyst** Location**:\*** Infopark, Kochi, Kerala\* Experience**:\*** 2–5 Years in workforce management\* Qualification**:\*** Bachelor's Degree (Mandatory)\* Salary **:\*** Up to 6-₹9 LPA\* **Job Summary** We are looking for a skilled and detail-oriented **Workforce Management (WFM) Analyst** with 2–5 years of relevant...

**Dayforce System Analyst / Configuration Specialist** **Location:** India | **Employment Type:** Full-Time **Schedule:** Must be able to collaborate with North American teams with some overlap with Eastern Time (ET) **About the Role** We are looking for an experienced **Dayforce System Analyst / Configuration Specialist** to join our HR & Payroll...

Job Title:Analyst Forecasting/Data ScientistJob DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer...