wfm

Job Description: Sagility is hiring a Workforce Management Analyst to join our team. The ideal candidate must have excellent communication skills, basic Excel knowledge, and the flexibility to work in rotational night shifts and from the office. Key Requirements: Excellent communication skills. Basic knowledge of Excel. Must be flexible with rotational...

Job Description: Sagility is hiring a Workforce Management Analyst to join our team. The ideal candidate must have excellent communication skills, basic Excel knowledge, and the flexibility to work in rotational night shifts and from the office. Key Requirements: Excellent communication skills. Basic knowledge of Excel. Must be flexible with rotational...

Job Description: Sagility is hiring a Workforce Management Analyst to join our team. The ideal candidate must have excellent communication skills, basic Excel knowledge, and the flexibility to work in rotational night shifts and from the office. Key Requirements: Excellent communication skills. Basic knowledge of Excel. Must be flexible with rotational...

Job Description: Sagility is hiring a Workforce Management Analyst to join our team. The ideal candidate must have excellent communication skills, basic Excel knowledge, and the flexibility to work in rotational night shifts and from the office. Key Requirements: Excellent communication skills. Basic knowledge of Excel. Must be flexible with rotational...

Role: WFM - Analyst   Job purpose:   To work as part of a greater WFM team and ensure that all functions performed/services provided are in line with the overall WFM strategy.  Key areas of responsibility:   Forecasting and capacity modeling  Analysis of historic trends to predict future volumes  Create capacity plan and review the same on an agreed...

Purpose/ObjectiveThe WFM Specialist-SM is responsible for supporting the implementation, optimization, and maintenance of Workforce Management (WFM) systems in field operations. This role ensures seamless coordination between on-ground teams and digital applications to enhance efficiency, data accuracy, and task allocation. By leveraging technology and...

Skillset and Criteria Should have knowledge and experience in RTA, scheduling, capacity planning, billing* Candidate should have knowledge of scheduling based on workload method and Erlan-C Candidate should have detailed knowledge of capacity and manpower planning along with client handling experience for capacity calls, should have knowledge of PCM , FTE...

**Job Description (JD) WFM Manager** **Designation:** Workforce Management (WFM) Manager **Location:** Hyderabad **Industry:** BPO / Contact Center **Role Summary** We are looking for an experienced **WFM Manager** to lead Workforce Management functions for our BPO operations. The incumbent will be responsible for forecasting, capacity planning,...

Do you love a career where you Experience, Grow & Contribute at the same time, while earning at least 10% above the market? If so, we are excited to have bumped onto you.Learn how we are redefining the meaning of work, and be a part of the team raved by Clients, Job-seekers and Employees.Jobseeker Video Testimonials Employee Glassdoor ReviewsIf you are...

Description We are seeking a Senior WFM Analyst to join our team in Mumbai. The ideal candidate will have 3-8 years of experience in workforce management in the Indian job market context. The candidate should be analytical, detail-oriented, and have strong communication skills. The Senior WFM Analyst will be responsible for managing and forecasting contact...

  About the Job   The Workforce Management Coordinator will actively manage the staff, support, motivate and retain a Planning team. The ideal candidate will organize the workflow of the team, ensuring that all tasks/duties as assigned are understood, tracked and completed.   As Workforce Management Coordinator, You Will…   Work closely with the...

Job Title:RTA WFMJob DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Job Description:The Real time...

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core...

Job Title: Associate, WFM Real Time Management Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer...

Job SummaryThis position provides administrative support for timekeeping and compliance for a business unit. The role performs moderately complex tasks with a high degree of confidentiality, organization, and attention to detail to support internal customers at all levels within the department. Responsibilities include timecard auditing and approval,...

Have you ever thought about what it takes to successfully deliver millions of packages to Amazon customers seamlessly every day like clock work? In order to make that happen, behind those millions of packages, billions of decisions get made by machines and humans. What is the accuracy of the customer provided address? Do we know exact location of the address...

Position: WFM Forecasting Analyst Location: First Floor, Block A, Enkay Center, Plot No. 448/A, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122016. Onsite - Work from office Work Timing: US time zone (Night Shift) i.e. 7:30 pm – 4:30 am IST (1 hr here and there may happen depending on need) Start Date: Immediate – 30 days (May look at 60...

Job Summary This position provides administrative support for timekeeping and compliance for a business unit. The role performs moderately complex tasks with a high degree of confidentiality, organization, and attention to detail to support internal customers at all levels within the department. Responsibilities include timecard auditing and approval,...

Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the...

Job Location: Bangalore, Chennai, Hyderabad, Noida, Pune Location Flexibility: Multiple Locations in Country Req Id: 13095 Posting Start Date: 10/8/26 At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades....