voip

Troubleshoot all Level 1/2/3 customer calls, focusing on effective issue resolution. Prioritize customer satisfaction and manage case backlog efficiently. Document all customer interactions in the CRM system. Escalate complex issues to Sr. TAC/TL as needed for resolution. Regularly update technical and product knowledge. Contribute to the knowledge base by...

Join Vonage and help us innovate cloud communications for businesses worldwide!We're looking for an experienced FreeSWITCH Developer / VoIP Software Engineer to design, develop, and maintain the telephony solutions that power Vonage's call processing platform. You'll build real-time voice communication systems that handle millions of calls, developing...

Company: Induct HR Solutions Website: Visit Website LinkedIn: Visit LinkedIn Business Type: Startup Company Type: Service Business Model: B2B Funding Stage: Pre-seed Industry: Consultancy Salary Range: ₹ 20-30 Lacs PA Job Description Senior SIP/VoIP Engineer (Team Lead), Telecom Platform About The Role This is a hands-on senior engineering role...

Shift Ahead is seeking a efficient independent Tier III Engineer for an advanced technical role within our Client Services department. The engineer will resolve complex data, VoIP, and managed services issues, including escalated customer calls requiring in-depth technical expertise. Experience - 5 to 8 years of experience JOINING REQUIRED IN 15 DAYS...

DescriptionAssume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies. As a Lead Infrastructure Engineer at JPMorganChase within the Employee Platforms Team,  you apply deep...

WE'RE HIRING | Senior VoIP Engineer | Advanced Operations Technician (AOT) Location: Ambattur, Chennai Experience: 2+ Years Qualification: CCNA or CCNP Certification/Course – Mandatory Employment Type: Full-Time We are looking for an experienced Advanced Operations Technician (AOT) to join our Advanced Operations Support team. Candidates should have a...

About the Role We are looking for a highly skilled Senior VOIP Developer with strong hands-on experience in Asterisk, FreeSWITCH, SIP-based telephony systems, and open-source dialer ecosystems. The ideal candidate will be responsible for the configuration, customization, deployment, troubleshooting, and optimization of VoIP infrastructure and communication...

**WE'RE HIRING | Senior VoIP Engineer | Advanced Operations Technician (AOT)** **Location:** Ambattur, Chennai **Experience:** 2+ Years **Qualification:** CCNA or CCNP Certification/Course – Mandatory **Employment Type:** Full-Time We are looking for an experienced **Advanced Operations Technician (AOT)** to join our Advanced Operations Support team....

Meet the TeamThis team provides critically important support for our Collaboration and Contact Center customers, applying deep technical expertise to conduct advanced troubleshooting and resolve complex interaction challenges. We specialize in omnichannel architectures, voice, video, and platform integrations, handling technical problems across a broad range...

**WE'RE HIRING | Senior VoIP Engineer | Advanced Operations Technician (AOT)** **Location:** Ambattur, Chennai **Experience:** 2+ Years **Qualification:** CCNA or CCNP Certification/Course Mandatory **Employment Type:** Full-Time We are looking for an experienced **Advanced Operations Technician (AOT)** to join our Advanced Operations Support...

**WE'RE HIRING | Tier 2 VoIP Engineer - NOC | Network Engineer** We are looking for experienced Technical Support Engineers with strong expertise in Networking, VoIP, SIP, and advanced troubleshooting to join our technical support team. **Job Details:** - **Position:** Tier 2 VoIP Engineer - NOC - **Experience:** 2+ Years - **Qualification:** CCNA...

Meet the Team This team provides critically important support for our Collaboration and Contact Center customers, applying deep technical expertise to conduct advanced troubleshooting and resolve complex interaction challenges. We specialize in omnichannel architectures, voice, video, and platform integrations, handling technical problems across a broad...

Meet the Team This team provides critically important support for our Collaboration and Contact Center customers, applying deep technical expertise to conduct advanced troubleshooting and resolve complex interaction challenges. We specialize in omnichannel architectures, voice, video, and platform integrations, handling technical problems across a...

Product Knowledge (Installation, Configuration, Operations, Maintenance)- Asterisk (deep): Strong operational and development-level understanding of Asterisk internals, especially large and complex dialplans with business logic.- Dialplan engineering: Ability to design, refactor, and troubleshoot multi-branch call flows, failover paths, and edge-case routing...

DescriptionSenior QA EngineerAbout the RoleAt Sangoma, we're looking for a Senior QA Engineer with strong hands-on experience testing complex software and telephony or real-time communications platforms. This role focuses on ensuring the reliability, functionality, and quality of our cloud communications products, including UCaaS, CCaaS, VoIP, and related...

Advanced Operations Technician (AOT) | VoIP & Carrier Operations Are you passionate about VoIP, Telecommunications, Carrier Operations, and Technical Troubleshooting? We're looking for an Advanced Operations Technician (AOT) to join our Advanced Operations Support team and play a critical role in resolving carrier-related voice service issues while ensuring...

Education Qualification : Any Graduate (Engineering / Science)Skills :Primary -> Technology | Cisco R and S | 1 - AwarePrimary -> Technology | Network Security | 1 - AwareSecondary -> Technology | WLAN | 1 - AwareSecondary -> Technology | VOIP | 1 - AwareCertification :Technology | CCNA/CWNA/Cisco CCNA CollaborationSupports basic network setup, device...

Education Qualification : Any Graduate (Engineering / Science)Skills :Primary -> Technology | Cisco R and S | 1 - AwarePrimary -> Technology | Network Security | 1 - AwareSecondary -> Technology | WLAN | 1 - AwareSecondary -> Technology | VOIP | 1 - AwareCertification :Technology | CCNA/CWNA/Cisco CCNA CollaborationSupports basic network setup, device...

Education Qualification : Any Graduate (Engineering / Science)Skills :Primary -> Technology | Cisco R and S | 1 - AwarePrimary -> Technology | Network Security | 1 - AwareSecondary -> Technology | WLAN | 1 - AwareSecondary -> Technology | VOIP | 1 - AwareCertification :Technology | CCNA/CWNA/Cisco CCNA CollaborationSupports basic network setup, device...

Description Job responsibility Job Purpose To lead the Enterprise Voice TAC team focused on advanced technical issue resolution across SIP, PRI, and IMS (Nokia/UTStar) platforms, including ZTE NGN components. This role is critical in ensuring rapid response to customer complaints, incident resolution, protocol-level analysis, and cross-vendor coordination...