technical support voice process jobs in Mumbai

CUSTOMER SERVICE VOICE PROCESS Summary We are seeking a dedicated professional to join our IT Services division as a Customer Service Voice Process specialist. In this pivotal role, you will serve as the primary point of contact for our clients, utilizing strong communication abilities to resolve inquiries and foster lasting relationships. The position...

Role Overview We are seeking a dedicated professional for the Customer Service Voice Process position within the IT Services sector. This role is pivotal in delivering exceptional support to our global clientele, ensuring high satisfaction through effective verbal interactions. The ideal candidate will serve as the primary point of contact, resolving...

Job Summary We are seeking a dedicated Customer Service Executive to manage voice-based interactions for our IT Services division. In this pivotal role, you will serve as the primary point of contact for clients, primarily within the US and Canadian markets, ensuring their inquiries are resolved with efficiency and empathy. The position is crucial for...

The MySQL Engineer works with other team members within the Operations Department along with team members in the Software Design and Development departments to provide database support and reports as required. The MySQL Engineer has the following Roles and Responsibilities: Provide support and maintenance to existing database systems (MySQL) Develop and...

Key Responsibilities : Customer Interaction : Answer inbound calls from customers in a professional and courteous manner. Resolve customer queries and issues related to (products/services offered by the company). Provide accurate, valid, and complete information by using the right methods/tools. Identify and assess customers' needs to achieve satisfaction....

About Clari5 Clari5 is a technology company that specializes in providing real-time intelligence and analytics solutions primarily for the banking and financial services sector. They use AI & ML to help organizations detect and prevent fraud, enhance customer engagement, and improve operational efficiency. Job Description Location-...

Job Description: Paramatrix Technologies Pvt. Ltd is seeking a Technical Support professional specializing in Salesforce Applications. The role involves providing end-to-end support for Salesforce, troubleshooting issues, implementing fixes, training users, and documenting processes to ensure smooth and efficient usage of the platform. Key...

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's...

SummaryWe are seeking a dedicated Customer Service Executive to join our IT Services team, focusing on a voice-based process handling inquiries for international markets in the US and Canada. This pivotal role is designed to ensure high levels of customer satisfaction by effectively resolving queries and managing client interactions through both inbound and...

Job Description: Paramatrix Technologies Pvt. Ltd is seeking an Application Technical Support professional with expertise in Finacle and Banking Systems. The role involves providing support for Finacle applications, monitoring system performance, troubleshooting issues, documenting incidents, and ensuring smooth banking operations. Key Responsibilities: ...

Summary We are seeking a dedicated International Voice Customer Service Executive to serve as the primary point of contact for our global clientele. In this pivotal role, you will be responsible for delivering exceptional support through voice channels, ensuring that every interaction reflects our commitment to quality and client satisfaction. The position...

Job Purpose:   The Order Processing Coordinator is a primary point-of-contact for Sales Teams, Country Operations Lead, Finance and Logistics. This position is mainly focused on the processing of Sales Order requests from Sales team for various vendors or processing PO requests from the Sales Order team and releasing the PO to various...

About the Role: As a Support Engineer, we are looking for a technically sound and customer-centric professional to drive the resolution of product-related issues, enhance customer satisfaction, and ensure seamless post-sales support. You will play a pivotal role in providing timely, efficient, and scalable solutions to our customers using DoubleTick. This...

Company DescriptionFermentis, business unit of the Lesaffre group, is a global key player in yeasts and fermentation solutions for the brewing, wine, spirits, coffee and other beverage industries. Fermentis has a well-recognized know how in the fermentation industry allowing the development and production of products adapted for particular applications based...

Project Role : Technology Support EngineerProject Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with...

Key Responsibilities : Customer Interaction : Answer inbound calls from customers in a professional and courteous manner. Resolve customer queries and issues related to (products/services offered by the company). Provide accurate, valid, and complete information by using the right methods/tools. Identify and assess customers' needs to achieve satisfaction....

Skill required: Omnichannel - Customer ServiceDesignation: Customer Contact Comms New Associate-VoiceQualifications:Any Graduation Years of Experience:0-1 year About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40...

Key Responsibilities : Customer Interaction : Answer inbound calls from customers in a professional and courteous manner. Resolve customer queries and issues related to (products/services offered by the company). Provide accurate, valid, and complete information by using the right methods/tools. Identify and assess customers' needs to achieve satisfaction....

Key Responsibilities: Voice Support (Inbound/Outbound): Answer customer calls promptly and professionally. Resolve queries related to products, services, or orders. Provide product/service information clearly and accurately. Non-Voice Support (Email/Chat): Respond to customer queries via email, live chat, or CRM systems. Handle complaints, process...

Description We are looking for a motivated Application Support Engineer to join our team in India. The ideal candidate will be responsible for providing technical support for our applications, ensuring their optimal performance, and collaborating with development teams to resolve issues. Responsibilities Provide technical support for applications and...