technical support voice process jobs in Mumbai

**Freshers Hiring | International Voice Process Customer Support Executive (Night Shift)** **CTC:** 2.5 LPA **Take-Home Salary:** 21,000 per month **Shift:** Night Shift **Benefits:** Two-Way Cab Facility **Location:** Airoli, Navi Mumbai **Job Responsibilities:** Handle inbound and outbound calls for international customers. ...

**Key Responsibilities** - Process healthcare and medical insurance claims-related documentation. - Review and validate claim information and supporting documents. - Handle claims appeals and associated administrative activities. - Ensure accuracy and completeness of data during processing. - Follow established process guidelines, quality standards and...

**Role:** Customer Support Associate Voice Process **Location:** Chandivali, Andheri East, Mumbai **Experience:** Fresher to 1 Year **Qualification:** HSC / Graduate **Working Days:** 5 Days Working | 2 Rotational Week-Offs **Shift:** 247 Rotational Shifts (Male) | 7:00 AM 10:00 PM (Female) **Notice Period:** Immediate joiners or 2025 days. ...

**Role:** Customer Support Associate Voice Process **Location:** Mumbai **Experience:** Fresher to 1 Year **Qualification:** HSC / Graduate **Working Days:** 5 Days Working | 2 Rotational Week-Offs **Shift Details** - **Male Candidates:** 247 rotational shifts. - **Female Candidates:** Rotational shifts between 7:00 AM and 10:00...

Job Title: Technical Lead (Experienced – 4+ Years) Company: Skandha Media Services Private Limited Location: Andheri East, Mumbai Shift Timing: Rotational 24x7 Job Overview: We are seeking an experienced Technical Support Engineer to manage and troubleshoot live-streaming operations, cloud infrastructure, and high-pressure event environments. The role...

## Job highlights - Experience in international voice process - Provide customer support in international voice process customer support profile who have experience in international voice process

What You’ll Be Driving Responsibilities • Support Process & Governance • Design, implement, and govern Support processes, policies, SOPs, and workflows • Establish Incident, Major Incident, Service Request, Problem, Escalation, SLA/OLA, RCA, Complaint, and Change management processes • Define ownership, escalation matrices, severity levels, and...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...

**Job Summary** We are looking for a skilled **Network/Cabling Support Engineer** with strong knowledge of copper and fibre optic cabling systems. The candidate will be responsible for troubleshooting cabling-related issues, supporting client IT and facility teams, maintaining service records, and ensuring timely resolution of support requests. **Key...

Job Description – Ticket Readiness SME / Coordinator (L1 / L2) Role Purpose The Ticket Readiness SME / Coordinator is responsible for providing immediate front-end ownership of newly created IP Ethernet Customer incidents by ensuring tickets are acknowledged, technically validated, triaged and prepared for rapid assignment. The role focuses on improving...

**Role & responsibilities** a. Acts as a technical expert on complex and specialist subject(s). Supports management with the analysis, interpretation and application of complex information, contributing to the achievement of divisional and corporate goals. Supports or leads projects by applying area of expertise. b. Analytical Skills; Numerical Skills;...

The Tech Lead will own the technology strategy, architecture, development and delivery of the digital products supporting the cyber insurance business. Tech Lead will sit at the intersection of cybersecurity, insurance, data, AI and product development and will work closely with the Senior Manager, cyber experts, insurers and external technology...

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and...

Job Description The Engineer/Sr. Engineer - Process will be responsible for Process design for Desalination, Sewage treatment and Industrial water treatment. Responsibilities • Technical review of Process documents during Basic Engineering and Detail Engineering vis a vis contractual requirements, codes & standards and Industry practices focussing...

CoverSure is hiring a Customer Support Executive to join our Customer Success team and directly interact with our app users and customers. This is a voice-based customer support role, so we’re looking for someone who is confident, professional, and excellent at communication. Key Responsibilities ● Customer Assistance: Respond to customer queries,...

Job Summary The Support Engineer is working to provide solutions to problems that have been reported by customers according to established processes and contracted Service Level Agreements. The support Engineer has product/domain, and/or solutions knowledge and/or customer networks knowledge as well as knowledge of technology evolution of product/domain. In...

**Role & responsibilities** **Role & responsibilities** **We are seeking a detail-oriented and technically proficient** **Application Support Specialist** **to join our team. The ideal candidate will have a strong background in user access management, system configuration, and troubleshooting, with a focus on PAM, IAM and allied identity...

- Manage the end-to-end RPA project lifecycle, including intake, discovery, requirements, process assessment, development, testing, deployment, hyper care, and transition to support. - Partner with business leaders and process owners to identify and evaluate automation opportunities based on business value, complexity, risk, volume, and potential return on...

## Job highlights - Working schedule: [Business hours / Rotating shifts / Coverage requirements] - Bachelor s degree or equivalent experience in Business,Communications,Customer Service,or a related field. [1-3] years of experience in customer support,customer service,help desk,or a similar role. - Required Qualifications - Preferred Qualifications Syntax...