technical support specialist

Key Responsibilities Provide support for technical inquiries via phone, email, and live chat. Troubleshoot and resolve hardware, software, and network issues. Guide clients through system installations, configurations, and updates. Maintain detailed logs of support requests and solutions provided. Collaborate with the development and IT teams to improve...

Job SummaryWe are looking for a technically proficient Technical Support Specialist with hands-on experience in the CPaaS or telecommunications industry. The candidate will be responsible for troubleshooting communication platform issues, supporting API integrations, managing client onboarding, monitoring messaging services, and ensuring timely resolution of...

• Role: Technical Support Specialist • Location: Remote • Employment Type: Full-time • Compensation: Competitive salary Role Overview: We are actively seeking a data-informed Technical Support Specialist to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic initiatives, and...

Job Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security...

Technical Support Specialist Job Title- Frontline agent The primary work activity for the Technical Support Representatives (“TSRs”) includes, but is not limited to: a) Logging initial report or inquiry detail from Customer b)Initial issue triage and information gathering c) Completing MACD (move, add, change and delete) tasks d)Isolation testing to...

Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that...

Job description The Senior Technical Support Specialist Red Hat Online Learning is responsible for managing and resolving a wide range of technical and customer service issues related to the Red Hat Online Learning system. This role involves supporting students, collaborating with global technical teams, and ensuring the quality and accessibility of cloud...

Job Title : Technical Support Specialist Department : Customer Experience Location : Bangalore [InOffice] Who We Are Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+...

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.At SOTI, our people are our most important resource. We’re looking for focused ambitious graduates or soon to be graduates studying a computer networking, information technology, computer...

About Easyship: Easyship is one of the world’s leading multi-carrier shipping software, built to make global eCommerce borderless. Since 2014, we’ve been on a mission to democratize logistics by removing the "black box" of international shipping costs and complexities. Trusted by over 100,000 brands, our platform provides a single "mission control" for...

ABOUT OOLIO: Oolio is a leading B2B SaaS platform transforming how hospitality venues operate and grow. Trusted by more than 22,000 venues, we power mission-critical POS, payments, online ordering, kiosks, loyalty, kitchen management, and real-time insights — all within one connected ecosystem. We are building the operating system for modern hospitality...

Here’s a summary of the role: If you enjoy solving customer problems, getting hands-on with web applications, and digging into issues rather than simply passing them on, this could be a great fit. As a Technical Support Specialist, you’ll support customers using a large SaaS platform, troubleshoot web-based application issues, communicate clearly over...

• Role: Technical Support Senior Specialist • Location: Remote • Employment Type: Full-time • Compensation: Competitive salary Role Overview: We are actively seeking a detail-oriented Technical Support Senior Specialist to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic...

Provide resolutions and workaround advice for customer queries Secure and coordinate additional resources for resolutions Respond positively to all customer queries Reproduce and diagnose reported problems, passing errors to the development team Assist Development and Product Verification with escalated issues Track support calls to closure and justify...

SaaS Implementation & Technical Support Specialist Location: Bhopal Experience: 2–5 years Employment Type: Full-time About We360.ai We360.ai is a B2B SaaS-based workforce productivity and employee monitoring platform that helps organizations manage attendance, productivity, employee activity, projects, tasks, and workforce analytics from a single...

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.SOTI does not charge any fees at any stage of the recruitment process. You can verify the authenticity of any SOTI job opportunities by visiting SOTI Careers. SOTI shall not be liable for any...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Specialist based in India. Join a fast-growing, AI-powered customer communications environment where technical expertise and customer experience go hand in hand. As a Technical Support Specialist, you will...

1.             CompanyDid you know KONE moves two billion people every day? As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide, joined together by a shared purpose: to shape the future of cities. In 2023, we had annual net sales of EUR 11.0...

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management,...

Company: SAI Systems Technologies Location: Hyderabad, Telangana, India Employment Type: Full-Time Experience Level: Previous Technical and Customer Support Experience Required About SAI Systems Technologies SAI Systems Technologies is a healthcare technology company specializing in innovative patient safety and monitoring solutions. Our LinQvue product...