technical support process jobs in Pune

Responsibilities: Handle inbound technical support queries via phone. Troubleshoot and resolve issues related to Microsoft O365 products (Outlook, Teams, OneDrive, SharePoint, etc.). Provide timely and accurate solutions while maintaining high customer satisfaction. Escalate complex issues to higher-level support when necessary. Document all interactions...

Eligibility Criteria: Candidates must have their Laptop and 2 Wheeler Mandatory. Candidates should know the vernacular language. Candidates should be comfortable in fieldwork. Roles and Responsibilities: Can visit our Restaurant Partners in the Field. Provide service and customer support during field visits. Install our POS software in their System /...

Key Responsibilities Provide technical support to SailPoint customers and field personnel via phone, email, Teams, and GoToMeeting. Troubleshoot and resolve technical issues independently or in collaboration with Level 2 Support. Escalate complex problems to Level 2 Support with detailed documentation. Record solutions and best practices in the company...

As Technical Support Engineer, you will: Provide direct technical support via the phone, chat, and web-based systems to our customers and partners throughout the EMEA Region. Analyze and technically investigate reported problems with the FortiSOAR product. Provide technical solutions including the development and enhancements of scripts, connectors, and...

Work Location - Pune (Work from office)Skills-Excellent verbal & written communications skills-Excellent problem-solving skills and ability to troubleshoot.-Basic understanding of Windows Servers-Exposure on interaction with international clients (US preferred)-Hands on experience on application/ product support Responsibilities:-- Ability to interact...

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can...

Key Responsibilities * Provide technical guidance to ASMs, dealers, and service centres to resolve complex product issues with minimal vehicle downtime * Guide field teams in root cause identification using diagnostic tools, telematics, log analysis, and technical documentation * Analyse field failures, warranty claims, repeat repairs, breakdowns,...

About the CompanyEmbitel Technologies is a Volkswagen AG (VW) Group Company. VW is a German multinational automotive manufacturing corporation headquartered in Wolfsburg, Germany. VW is one of the world’s largest automaker by sales. VW sold 10.9 million vehicles in 2019. The group comprises of 12 brands from seven European Countries: Volkswagen, Audi,...

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about? NiCE is building SPARK, a...

Description We are seeking a skilled Process Engineer to join our team in India. The ideal candidate will have a strong background in engineering principles and a passion for process improvement. You will play a critical role in optimizing our manufacturing processes to enhance efficiency and quality. Please note the work location : Mahad. ...

JLL empowers you to shape a brighter way.  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether...

Responsibilities: Review all the standard response templates and correct language errors Support creating any new SOPs and review old SOPs to correct mistakes and bring more clarity. Excellent writing and editing skills in English Design, plan, develop, edit document & new process. Qualifications : Bachelors degree or equivalent experience Experience in...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their...

Key ResponsibilitiesCreate, edit, and maintain clear, concise, and user-focused technical documentation, including:Online help systemsUser guidesRelease notesProcess documentationKnowledge base articlesWorkflow documentationDevelop and publish structured online help content using MadCap Flare and related documentation tools.Collaborate with software...

Job description: ParentPay Group is Europe s leading software product company and the UK s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries. Our market leading products use cutting edge cloud-based...

Job description Job Position (Title) : Technical Lead Experience Required: 8+ Years. Location: Hyderabad/Pune/Gurugram/Noida Role and Responsibilities Managing the complete software development process from conception to deployment Maintaining and upgrading the software following deployment Managing the end-to-end life cycle to produce software and...

Job description: ParentPay Group is Europe s leading software product company and the UK s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries. Our market leading products use cutting edge cloud-based...

About Data Axle: Data Axle India is recognized as a Great Place to Work! This prestigious designation is a testament to our collective efforts in fostering an exceptional workplace culture and creating an environment where every team member can thrive. General Summary: The Tech Lead position is responsible for designing a variety of projects in a highly...

About Data Axle   Data Axle India is recognized as a Great Place to Work! This prestigious designation is a testament to our collective efforts in fostering an exceptional workplace culture and creating an environment where every team member can thrive Role Overview We are building a reliability-driven operations model and are looking for a Site...

Project Role : Business Process DesignerProject Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback...