technical support lead

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation and deliver mission-critical CX through cloud communication solutions. Toku combines local strategic consulting expertise,...

What You’ll Be Driving Responsibilities • Support Process & Governance • Design, implement, and govern Support processes, policies, SOPs, and workflows • Establish Incident, Major Incident, Service Request, Problem, Escalation, SLA/OLA, RCA, Complaint, and Change management processes • Define ownership, escalation matrices, severity levels, and...

Job Summary Job Title: Senior Technical Lead - Generative AI Location: Noida, Hyderabad, Chennai, Bangalore, Pune Job Type: Full-Time Band: E2 Experience: 5-10 years (with at least 1 year in Generative AI in production development and implementation in Google AI platform – Gemini Enterprise Agent platform/Vertex AI)   Key Responsibilities Lead...

The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the...

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We...

**About Persistent** We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above....

Job Title: Technical Lead (Experienced – 4+ Years) Company: Skandha Media Services Private Limited Location: Andheri East, Mumbai Shift Timing: Rotational 24x7 Job Overview: We are seeking an experienced Technical Support Engineer to manage and troubleshoot live-streaming operations, cloud infrastructure, and high-pressure event environments. The role...

Company Description CADD Centre Training Services Pvt Ltd. is the training division of the 22-year-old CADD Centre Group, headquartered in Chennai, India. The organization operates one of the largest training networks, with over 250 centers across India and multiple countries including Sri Lanka, Bangladesh, Malaysia, Singapore, Bahrain, Qatar, Oman,...

Technical Support Engineer Job Description This role will focus on delivering an exceptional customer experience by providing prompt, comprehensive resolutions on highly technical issues. In this role, the Support Engineer will be expected to master a solid understanding of the SessionM platform along with troubleshooting tools, enabling them to...

Hiring location: Mumbai, Maharashtra. About LENS Corporation LENS Corporation builds AI-driven and cloud-native products for enterprise and government customers. Our support team keeps deployments reliable and helps customers resolve day-to-day technical issues. What you’ll do • Own support requests from first response through resolution or engineering...

Hiring location: Dehradun, Uttarakhand. The role supports a site in Haridwar and requires travel to Haridwar for on-site work. About LENS Corporation LENS Corporation builds AI-driven and cloud-native products for enterprise and government customers. Our support team keeps deployments reliable and helps customers resolve day-to-day technical issues. What...

The Tech Lead will own the technology strategy, architecture, development and delivery of the digital products supporting the cyber insurance business. Tech Lead will sit at the intersection of cybersecurity, insurance, data, AI and product development and will work closely with the Senior Manager, cyber experts, insurers and external technology...

Hiring location: Surat, Gujarat. Candidates based in Ahmedabad are welcome if they can travel to Surat for site work as required. About LENS Corporation LENS Corporation builds AI-driven and cloud-native products for enterprise and government customers. Our support team keeps deployments reliable and helps customers resolve day-to-day technical...

Hiring location: Kolkata, West Bengal. About LENS Corporation LENS Corporation builds AI-driven and cloud-native products for enterprise and government customers. Our support team keeps deployments reliable and helps customers resolve day-to-day technical issues. What you’ll do • Own support requests from first response through resolution or...

Required US Technical Support Agents Location - Noida Process - US Technical Support PPC Calls Printer Antivirus Sales Salary Other Details Salary - Upto 50K + Variable Based On Experience Interview - Telephonic Then Walk-In Work From Office Night Shift 5 Days Work Eligibility Minimum Relevant Experience 1-3 Year In US/UK Technical Support Printer...

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether...

Technical Support Representative (TSR) Locations: Indore Experience: 9 Months to 4 Years Employment Type: Full-Time Shift: 24*7 About the Role We are looking for Technical Support Representatives (TSR) with strong troubleshooting capabilities, excellent communication skills, and experience supporting users in a fast-paced technical environment. Mandatory...

Job Title API Support Engineer (API Integration B2B Travel) Company: AIRIQ B2B Online Pvt. Ltd. Experience: 35 Years Department: Technical Support / API Integration Industry: Travel Technology / B2B Travel Employment Type: Full-time Work Location: Gurugram Role Overview: We are looking for a technically proficient and customer-oriented API Support Engineer...

Perficient is building a global technical support organization for the Sitecore platform, and we're looking for an experienced leader to define and scale the next generation of support operations. As the Head of Technical Support, you will lead a 24x7 global support function, owning SLA performance, major incident management, customer satisfaction,...

This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create...