technical support analyst jobs in Pune

About Data Axle   Data Axle India is recognized as a Great Place to Work! This prestigious designation is a testament to our collective efforts in fostering an exceptional workplace culture and creating an environment where every team member can thrive Role Overview We are building a reliability-driven operations model and are looking for a Site...

May perform administrative tasks Excel / Access, etc. Conduct duplicates and statements review Must be able to participate and learn duplicate and statements claim concept for a single client Must show good understanding of duplicate and statements claim concepts in the first six months Must demonstrate the ability to make basic arithmetic computations both...

Responsibilities: Handle inbound technical support queries via phone. Troubleshoot and resolve issues related to Microsoft O365 products (Outlook, Teams, OneDrive, SharePoint, etc.). Provide timely and accurate solutions while maintaining high customer satisfaction. Escalate complex issues to higher-level support when necessary. Document all interactions...

Eligibility Criteria: Candidates must have their Laptop and 2 Wheeler Mandatory. Candidates should know the vernacular language. Candidates should be comfortable in fieldwork. Roles and Responsibilities: Can visit our Restaurant Partners in the Field. Provide service and customer support during field visits. Install our POS software in their System /...

Responsibilities: Collaborate with business stakeholders to understand requirements and business needs. Analyze and document business processes, systems, and workflows. Create functional and technical specifications for development teams. Assist in the design, testing, and implementation of solutions. Provide support during project lifecycle, ensuring...

Responsibilities: Review and validate customer entitlements, subscriptions, licenses, and services. Organize contracts, order forms, and amendments to build accurate renewal profiles. Create and maintain baseline quotes and renewal spreadsheets. Develop Excel spreadsheets summarizing renewal terms, product details, pricing, and timelines. Coordinate with CS...

Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through...

Key Responsibilities Provide technical support to SailPoint customers and field personnel via phone, email, Teams, and GoToMeeting. Troubleshoot and resolve technical issues independently or in collaboration with Level 2 Support. Escalate complex problems to Level 2 Support with detailed documentation. Record solutions and best practices in the company...

As Technical Support Engineer, you will: Provide direct technical support via the phone, chat, and web-based systems to our customers and partners throughout the EMEA Region. Analyze and technically investigate reported problems with the FortiSOAR product. Provide technical solutions including the development and enhancements of scripts, connectors, and...

Work Location - Pune (Work from office)Skills-Excellent verbal & written communications skills-Excellent problem-solving skills and ability to troubleshoot.-Basic understanding of Windows Servers-Exposure on interaction with international clients (US preferred)-Hands on experience on application/ product support Responsibilities:-- Ability to interact...

This is to be the first line contact for all support related queries (non-technical) that arise out of the ongoing vendor correspondence management operations. The majority of work involves responding to emails through a ticketing system sent by customers (both clients and suppliers) who have questions or disputes with respect to claims raised on them. Apart...

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...

Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through...

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can...

Role Purpose  Own the technical side of Oracle EPM Cloud implementation, consolidating from Oracle Fusion GL to Oracle FCCS, and maintain/administer the system after go-live. The expectation for this role is to partner and work closely with the Finance team while also being part of the ongoing implementation.  Key responsibilities  Overtime Data...

Key Responsibilities * Provide technical guidance to ASMs, dealers, and service centres to resolve complex product issues with minimal vehicle downtime * Guide field teams in root cause identification using diagnostic tools, telematics, log analysis, and technical documentation * Analyse field failures, warranty claims, repeat repairs, breakdowns,...

10+ years of Business Analysis experience.• Strong domain expertise in Equity Plan Administration, Record Keeping, Employee Stock Plans, or Equity Compensation platforms.• Experience with Financial Reporting processes supporting equity administration.• Strong requirements gathering, documentation, and stakeholder management skills.• Ability to work...

Data Analyst - Technical Data PM Pune Experience: 10-15 Years Skills: Key Responsibilities: Project Planning and Execution: Lead the end-to-end project management process, from initiation to closure. Develop comprehensive project plans, including scope, timelines, resources, and budget. Ensure project deliverables meet quality standards and are completed...

Key Responsibilities: Solution Design: Collaborate with stakeholders to understand business requirements and design solutions using ServiceNow capabilities. Configuration: Develop and configure ServiceNow applications, workflows, forms, and integrations while following best practices. Scripting and Development: Utilize JavaScript, Glide APIs, and other...

• To provide a bridge between the business users and the functional and technical teams to ensure that enhancements and issues are correctly addressed • Utilize critical thinking, financial skills and experience on banking/treasury systems to propose solutions for enhancements or issues presented. • Involved in overseeing integrations from the core...