technical service desk

What success looks like in this role: Job SummaryWe are seeking a Senior Technical Service Desk L2 to provide advanced technical support for end-user computing, applications, and infrastructure-related issues. The role involves troubleshooting complex incidents, mentoring L1 analysts, managing escalations, and ensuring timely resolution of service requests...

Technical Associate - Service DeskReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions...

Technical Associate - Service DeskReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions...

Technical Associate - Service Desk Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions...

Technical Associate - Service Desk Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions...

DescriptionJOB DESCRIPTIONService Desk Analyst (L1 / L2)Role SummaryProvide first and second level IT support to end users, ensuring timely resolution of incidents and service requests while maintaining high customer satisfaction.Key Responsibilities• Log, categorize, prioritize, and resolve incidents and service requests.• Provide remote troubleshooting...

Hiring: IT Service Desk Associate Location: Ecospace, Outer Ring Road, Bangalore Qualification: Any Graduate / 10+3 Diploma Experience: 6 months–4 years in IT Service Desk / International Technical Support Voice Process Salary: 5–5.5 LPA + Shift Allowance Shift: Rotational shifts with 2 rotational weekly offs Cab: Two-way cab facility Age Limit:...

Dear Candidate, We are currently hiring for the position of Service Desk L1 Support . Please find the details below: Position: Service Desk L1 Support Experience: 1–3+ years of relevant experience Location: Pune / Bangalore CTC: Up to ₹5.5 LPA / ₹7 LPA depending on experience and level Interview: Virtual Joining: Immediate Joiners Only...

Join Teleperformance – Where Excellence Meets Opportunity!Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.Why Choose Teleperformance?We emphasize the importance...

Job Title IT Service Desk TechnicianJob DescriptionPosition SummaryWe are looking for a motivated and experienced full-time IT Service Desk Technician who is looking to take the next step in their career in a dynamic and international business setting.Your role will be to resolve IT issues of varying complexities, across a range of IT systems for domestic...

Education Qualification : DiplomaSkills :Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - AwareCertification :Technology | IT Certifications | HDI Certification | ITIL FoundationDetails:1. Handle incoming calls, emails and chat from the user may require working on rotational shift2. Ability to comprehend end...

Hiring – IT Service Desk Associate Qualification: Any Graduate / 10+3 Diploma Experience: 6 Months – 4 Years in IT Service Desk / International Technical Support Voice Process Communication: Excellent English Communication Required Shift: Rotational Shifts | 2 Rotational Offs Salary: ₹5 – ₹5.5 LPA + Shift Allowance Designation: IT Service Desk...

Description We are seeking a motivated and detail-oriented Service Desk Support professional to join our team in India. The ideal candidate will be responsible for providing exceptional customer service and technical support to our users, ensuring that all issues are resolved efficiently and effectively. Responsibilities Provide first-level technical...

QUALIFICATIONS: Experience: 8 years of experience in desktop support or similar roles, preferably in a Fintech or high-paced technical environment. Technical Proficiency: Strong knowledge of Windows and macOS operating systems, MS Office, remote desktop support tools, and ticketing systems (such as ServiceNow or Jira). Troubleshooting Skills: Excellent...

QUALIFICATIONS: Experience: 4 years of experience in desktop support or similar roles, preferably in a Fintech or high-paced technical environment. Technical Proficiency: Strong knowledge of Windows and macOS operating systems, MS Office, remote desktop support tools, and ticketing systems (such as ServiceNow or Jira). Troubleshooting Skills: Excellent...

Key Responsibilities The role focuses on being the first point of contact for IT issues, ensuring smooth resolution, and maintaining IT operations. Incident Management : Serve as the first point of contact for employees reporting IT issues or incidents. Log, track, and categorize all incidents in the IT service management system. Prioritize and assign...

We are seeking an experienced and organized Service Desk Lead  to oversee daily operations of the IT service desk. The ideal candidate will have a strong blend of technical proficiency, people management skills, and customer service expertise. You will lead incident resolution efforts, manage ticket workflows, and serve as the central point of contact...

Receive and log incoming support requests, accurately identifying the nature of the issue and prioritizing based on severity. Diagnose technical problems with computer hardware, software, network connectivity, and applications through questioning and analysis. Provide solutions to common issues by offering guidance, performing basic configuration changes, or...

About Ascendion Ascendion is a leader in AI-Native platform driven software engineering company that underwrites outcomes, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering,...

Overview of 66degrees 66degrees is an end-to-end AI transformation partner that guides enterprises from complex business challenges to clear, quantifiable outcomes. Our company is the culmination of several successful firms, each a leader in its own right in cloud, artificial intelligence, and data. This convergence of talent and expertise is how we help...