technical service desk

What success looks like in this role: Job Summary We are seeking a Technical Service Desk Analyst L1 to provide first-level technical support to end users by handling IT incidents and service requests. This role involves troubleshooting hardware, software, network, and application-related issues while ensuring excellent customer service and adherence to...

What success looks like in this role: Job SummaryWe are seeking a Senior Technical Service Desk L2 to provide advanced technical support for end-user computing, applications, and infrastructure-related issues. The role involves troubleshooting complex incidents, mentoring L1 analysts, managing escalations, and ensuring timely resolution of service requests...

Technical Associate - Service DeskReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions...

Technical Associate - Service DeskReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions...

WE ARE HIRING – IT SERVICE DESK ASSOCIATES! Location: Ecospace, Outer Ring Road, Bangalore Designation: IT Service Desk Associate Qualification: Any Graduate / 10+3 Diploma Experience: 6 months – 4 years in IT Service Desk / International Technical Support Voice Process Salary: 5–5.5 LPA + Shift Allowance Benefits: 2-Way Cab Facility ...

Dear Candidate, We are currently hiring for the position of Service Desk L1 Support . Please find the details below: Position: Service Desk L1 Support Experience: 1–3+ years of relevant experience Location: Pune / Bangalore CTC: Up to ₹5.5 LPA / ₹7 LPA depending on experience and level Interview: Virtual Joining: Immediate Joiners Only...

Technical Associate - Service Desk Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions...

Technical Associate - Service Desk Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions...

DescriptionJOB DESCRIPTIONService Desk Analyst (L1 / L2)Role SummaryProvide first and second level IT support to end users, ensuring timely resolution of incidents and service requests while maintaining high customer satisfaction.Key Responsibilities• Log, categorize, prioritize, and resolve incidents and service requests.• Provide remote troubleshooting...

**Job Description** **JOB DESCRIPTION** **Service Desk Analyst (L1 / L2)** **Role Summary** Provide first and second level IT support to end users, ensuring timely resolution of incidents and service requests while maintaining high customer satisfaction. **Key Responsibilities** - Log, categorize, prioritize, and resolve incidents and service...

Join our IT operations team as an IT Service Desk Coordinator, where you will help create a smooth and reliable support experience for users across the organization. This role is ideal for someone who enjoys bringing structure to daily operations, communicating with different teams, and ensuring that IT issues move efficiently from resolution request. You...

Description Overview The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses.   Customer facing first point of connection with Link Group IT and perform first level technical support to all Users and...

Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools,...

Company Description Enviri Corporation is a US-based global provider of environmental and industrial solutions, headquartered in Philadelphia, Pennsylvania. With operations across 30+ countries and 250+ locations, Enviri serves the global steel, metals, and railway industries. Backed by a 170-year legacy of innovation, on-site expertise, and global reach,...

Education Qualification : DiplomaSkills :Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - AwareCertification :Technology | IT Certifications | HDI Certification | ITIL FoundationDetails:1. Handle incoming calls, emails and chat from the user may require working on rotational shift2. Ability to comprehend end...

DescriptionProvides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including...

DescriptionJob TitleService Desk Lead – L1/L2 SupportLocationPune / BangaloreExperience8-12 Years in IT Service Desk / End User Support Operations with at least 5-6 years of team leadership experience.Role OverviewWe are seeking an experienced Service Desk Lead to manage and lead a Level 1 (L1) Service Desk team supporting retail store operations and...

Company SummaryFirst American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For® list for eight consecutive years. First American Financial Corporation provides...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Service Desk Engineer based in India. This role offers the opportunity to support a diverse user base by maintaining reliable IT systems and resolving technical issues efficiently. As a Service Desk Engineer, you will handle...

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term...