technical service desk

What success looks like in this role: Job Summary We are seeking a Technical Service Desk Analyst L1 to provide first-level technical support to end users by handling IT incidents and service requests. This role involves troubleshooting hardware, software, network, and application-related issues while ensuring excellent customer service and adherence to...

Technical Service Desk Analyst (L1 /L2)Company Description Sarbajira Software Pvt Ltd is a leading IT consulting firm dedicated to delivering tailored IT solutions for businesses of all sizes. With a strong focus on customer satisfaction, the company provides high-quality service and technical expertise to meet diverse business needs. Supported by a team of...

What success looks like in this role: Job Summary We are seeking a Senior Technical Service Desk L2 to provide advanced technical support for end-user computing, applications, and infrastructure-related issues. The role involves troubleshooting complex incidents, mentoring L1 analysts, managing escalations, and ensuring timely resolution of service requests...

What success looks like in this role: Sr Technical Service Desk Analyst -Level 2 Job Summary We are seeking a Senior Technical Service Desk L2 to provide advanced technical support for end-user computing, applications, and infrastructure-related issues. The role involves troubleshooting complex incidents, mentoring L1 analysts, managing escalations, and...

• Excellent verbal and written communication skills with email etiquette and customer service skills. • 2+ years of experience in handling end-user calls, Incidents/service requests, and application Break fixes. • Experience with VDI, AD, O365, VPN, OneDrive, User device management & authentication issues. • Working experience on the latest RDP...

• Provide Level 1 technical support to employees and clients through calls, emails, chat, and ticketing systems. • Identify, troubleshoot, and resolve hardware, software, and network-related issues. • Log, track, prioritize, and manage IT support tickets. • Assist users with system login, password resets, email configuration, and application...

Job Description: Essential Duties and Responsibilities • Provide customer service for external clients experiencing issues accessing Toppan Merrill systems. • Provide first point of contact for personnel with questions or problems using Toppan Merrill Systems, computer equipment, and networks. • Responds, evaluates, and prioritizes incidents and...

Job Title: Service Desk AnalystWork Type: PermanentLocation: DLF Downtown, Sector 25A Phase 3, Block 3, Gurugram, IND It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll...

What success looks like in this role: Job Summary We are seeking a Technical Service Desk Analyst L1 to provide first-level technical support to end users by handling IT incidents and service requests. This role involves troubleshooting hardware, software, network, and application-related issues while ensuring excellent customer service and adherence to...

About Ascendion Ascendion is a leader in AI-Native platform driven software engineering company that underwrites outcomes, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering,...

Job Description – Service Desk / Technical Support (International Voice) Job Title: Service Desk / Technical Support Executive Experience: 0–2 Years Location: Hyderabad Process: International Voice Process Employment Type: Artech Payroll _3rd Party Job Summary We are hiring candidates for Service Desk / Technical Support who have good communication...

WE'RE HIRING | SERVICE DESK COORDINATOR Company: Oredax - South Africa Job Title: Service Desk Coordinator Location: Ahmedabad, Gujarat, India Employment Type: Full-time Work Model: On-site / Desk-side Experience: Freshers welcome; candidates with 1-5 years of relevant experience may apply. Work Schedule: Rotational shifts About Oredax Oredax is looking...

Management Level H Company Overview EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering...

Make your mark with Thiess Every day, all around the world, Thiess supports and celebrates our people. We recognise talent, reward transparency, champion diversity and embrace change. Join us and hone your skills and develop new ones. Take on big challenges and grow through mentorship, collaboration, and empowerment. The Opportunity Exciting opportunity...

Service Desk Analyst Location: Chennai, India | Work type: On-site | Full-time About the Company A leading global specialist in the design, engineering, manufacturing and distribution of high-quality industrial components. The company serves around 5,000 customers across 75 countries in sectors including Automotive, Smart Infrastructure, Medical, General...

Summary: Support services provide high quality operational and technical application and systems support to PMC’s customers and internal business functions. This role is crucial to ensure great customer satisfaction for our customers and resolving the customers' issues at first point of call. As our support team is co-located in the UK and India, cross...

Summary: Support services provide high quality operational and technical application and systems support to PMC's customers and internal business functions. This role is crucial to ensure great customer satisfaction for our customers and resolving the customers' issues at first point of call. As our support team is co-located in the UK and India, cross...

Job Title IT Service Desk Analyst Job Summary The IT Service Desk Analyst serves as the primary point of contact for users, handling incidents, service requests, and IT asset management in line with ITIL practices. This role ensures quick resolution of issues, maintains accurate asset records, and supports operational efficiency in a SEBI-regulated...

Job description: Job Description Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro s Service Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal,...

Service DeskKey Responsibilities:Ensure high login efficiency and availability to support customer needs.Handle and resolve tickets within defined SLAs for volume and turnaround time.Manage inbound calls, which constitute approximately 90% of daily tasks.Maintain compliance with quality standards (voice, accent, technical monitoring), regulatory norms, and...