tech support

What will you do Lead & Mentor – Guide a team of Tech Support Engineers, setting best practices for diagnosing, resolving, and documenting technical issues. Troubleshoot & Resolve – Analyze and troubleshoot complex software, API, and system-related issues, ensuring seamless customer experiences. Optimize Support Operations – Develop automated...

Tech Support RepresentativeDescription -As pioneers in audio and video technology, we at HP uniquely understand the power of human connection.  We've seen it drive innovation, solve problems, inspire action and power productivity.  We are bringing together our portfolio of high-quality, proven products and services to connect people to what matters most --...

AVEVA is creating software trusted by over 90% of leading industrial companies.Job Title: Technical Support Engineer ILocation: HyderabadReports to: Technical Support Manager, HyderabadDepartment: CS – Technical SupportJob PurposeWe are seeking a highly motivated Technical Support Engineer to join our 24x7 Cloud Platform Support team. This role is critical...

Setup Desktops/ Laptops / Printer / projectors and other IT H/W assets. Provide Desktop/Application support as per the service requests. Diagnose Troubleshoot Desktop/ Laptop/ Printer other hardware-related issues. Use Ticketing tool to monitor/communicate/escalate and resolve the IT-related issues within the SLA. New Employee Onboarding: Assist new...

Company DescriptionAdeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support...

Project Role : Infra Tech Support PractitionerProject Role Description : Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues and...

Project Role : Infra Tech Support PractitionerProject Role Description : Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues and...

Project Role : Application Tech Support PractitionerProject Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep...

Project Role : Application Tech Support PractitionerProject Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product...

Role Summary Act as the technical owner of the Flexera platform, is responsible for operating, configuring, and continuously improving the Flexera tooling landscape (Flexera One / ITAM / ITV / SaaS Manager, Beacons, Agents, integrations, and App Broker) to enable accurate inventory, license, and cost allocation outcomes for Software Asset Management (SAM)...

Project Role : Infra Tech Support PractitionerProject Role Description : Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues and...

Project Role : Application Tech Support PractitionerProject Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product...

Project Role : Application Tech Support PractitionerProject Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product...

Project Role : Infra Tech Support Practitioner Project Role Description : Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues and...

Project Role : Infra Tech Support PractitionerProject Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep...

1. To give voice, chat and email Anydesk support to all franchisees  2. Provide training of the software application to franchisees and internal teams 3. Maintain support tracker of all the support handled on daily basis 4. Take regular feedback from franchisees on support and application 5. Escalate bugs and technical issues to the software vendor and...

THE WORK: Explore opportunities to build knowledge and support the group while engaging in problem solving discussions. This role will involve developing expertise in Service Desk Management, fostering a collaborative environment where challenges are addressed thoughtfully. Join us in this exciting journey and contribute to a dynamic and supportive...