talkdesk ivr developer jobs in Pune

Description We are seeking an experienced Amazon Connect Specialist to join our team in India. The ideal candidate will have a strong background in designing and managing Amazon Connect solutions, with a focus on optimizing customer interactions and enhancing operational efficiency. Summary: AWS Developer responsible for building AI-driven IVR solutions in...

Zensar Technologies Limited is seeking an experienced Dynamics 365 Telephony Test Engineer to spearhead testing efforts for CTI integrations and contact‑center solutions. The role involves validating call flows, testing omnichannel interactions, and ensuring data synchronization across leading telephony platforms, delivering a robust and integrated...

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We...

Job PurposeJOB PURPOSEThe Sr. Domain Manager – Infra (Contact Center DC) is responsible for end-to-end management, availability, performance, and optimization of Data Center infrastructure supporting Contact Center operations & Projects.The role ensures high availability, resiliency, scalability, compliance, and cost optimization of IT infrastructure,...

Project Role : Infra Tech Support Practitioner Project Role Description : Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues and...

Location Name: Pune Corporate Office - Mantri Job Purpose Responsible for the design, development, implementation, maintenance, and continuous enhancement of enterprise data integration processes that enable seamless and reliable data availability across critical business applications, including 3in1 App/Web, Customer 360, IVR, and other digital...

Job Description:Job Title: Business Transformation Specialist, AVPLocation: Pune, IndiaCorporate Title: AVPRole DescriptionThe PODL is a role responsible for leading all squads of platform services. Each squad will implement all enhancements and production fixes for Finacle, Document management, IVR, Robotics, Debit card management and all such satellite...

Job Description:Job Title: Business Transformation Specialist, VPLocation: Pune, IndiaCorporate Title: VPRole DescriptionThe PODL is senior role responsible for leading all squads of platform services. Each squad will implement all enhancements and production fixes for Finacle, Document management, IVR, Robotics, Debit card management and all such satellite...

About Position:We are looking for a highly skilled NICE CXone Engineer with experience in designing, implementing, integrating, and supporting NICE CXone Contact Center solutions. The ideal candidate will have hands-on expertise in CXone Studio, ACD/IVR configuration, omnichannel routing, API integrations, and customer interaction workflows. The role...

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their...

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what?s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We...

DescriptionLooking for a Senior Genesys Cloud Implementation Developers to design, implement, and optimize contact center solutions on Genesys Cloud CX. This role combines strong Genesys Cloud implementation expertise with customer-facing consulting and solution delivery responsibilities. The role works closely with Architects, BAs, and business stakeholders...

Senior Software Engineer – Amazon Connect & Salesforce Voice1We are seeking an experienced Senior Software Engineer specializing in Amazon Connect, Salesforce Voice, IVR development, and cloud-based contact center solutions. This role will be responsible for designing, developing, and supporting enterprise telephony solutions that integrate Amazon Connect...

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what?s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We...

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We...

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what?s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We...

Role Summary We are seeking a skilled QA Engineer with experience in Contact Center Testing and Test Automation to support the validation of customer service platforms, IVR applications, voice bots, chat solutions, and contact center transformations. The ideal candidate should have hands-on experience with Cyara, QuickTest, or similar IVR automation tools,...

Job PurposeCapability to manage and support Cisco Contact Center applications delivery with desired uptime. Expertise in Cisco Contact Center Solutions with component level depth on Cisco Components (Voice Gateway, Dialer, PG, ICM, Router, Logger, CVP, List Management, IVR management ,ACD, CRM Integration) Recording solution (NICE), Understanding on Database...

Role Summary We are looking for an experienced Business Analyst with strong expertise in Genesys Contact Center technologies to lead business analysis and transformation initiatives across customer service and contact center platforms. The role requires close collaboration with business stakeholders, operations teams, architects, and delivery teams to design...