support engineer jobs in Mumbai

About the Role: As a Support Engineer, we are looking for a technically sound and customer-centric professional to drive the resolution of product-related issues, enhance customer satisfaction, and ensure seamless post-sales support. You will play a pivotal role in providing timely, efficient, and scalable solutions to our customers using DoubleTick. This...

Company DescriptionAssystem provides engineering, project management and digital services to optimise the performance and safety of critical infrastructure throughout its lifecycle.The company first came to India having acquired Stup Consultants Pvt Ltd in 2021 and L&TIEL in 2024. The company combines its globally recognised expertise in complex...

ROLE TITLE: IT Support EngineerFUNCTION: IT Operations REGION: Asia Pacific REPORTING: IS Operations Manager, APAC LOCATION: India ROLE PURPOSE The Level 2 IT Support Engineer is responsible for resolving...

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above....

Demonstrate strong communication skills to work closely with cross-functional teams and stakeholders, ensuring smooth and clear exchanges of information. Should have in-depth working experience with SQL and PLSQL to write efficient, scalable, and optimized SQL queries. Shoule be able to develop complex joins, subqueries, and stored procedures to support...

Company DescriptionCMS IT SERVICEShttp://www.cmsitservices.com/Job Description· Responding to and Answering Calls, Emails and Web Tickets of end users in a cordial, professional manner· Logging Tickets (Incident / Service Request / Information Query) for every user interaction handled·  Providing first level support on Desktops, Peripherals, and Office...

Description We are looking for a motivated Application Support Engineer to join our team in India. The ideal candidate will be responsible for providing technical support for our applications, ensuring their optimal performance, and collaborating with development teams to resolve issues. Responsibilities Provide technical support for applications and...

Description We are seeking a Helpdesk Support Engineer to join our IT team in India. The ideal candidate will provide technical support to our users, troubleshoot issues, and ensure that our IT systems run smoothly. Responsibilities Provide first-level technical support to end-users via phone, email, or chat. Diagnose and resolve hardware and software...

The Support Engineer is a seasoned professional who understands challenges faced by organization in implementing security technologies in hybrid environments. You will be engaged in firsthand customer interactions to resolve customer issues. If you have technical depth and desire to work in dynamic and high growth environment, this role is for you.Provide ...

It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description: Principal Support Engineer Escalations & Customer Experience Engineering Role Overview The Principal Support Engineer is a senior, hands-on technical expert responsible for driving rapid resolution of complex customer issues. This role blends deep technical...

Job Description: Key Responsibilities:• Provide first-line support for desktop and laptop hardware, operating systems, and software applications.• Diagnose and resolve technical issues related to computer hardware, software, network, and peripherals.• Install, configure, and maintain desktop systems, software, and hardware.• Perform software...

SFDC LAP & ASHA Products Roles & Responsibilities Provide production support for Salesforce applications. Analyse and resolve incidents, service requests, and user-reported issues. Perform root cause analysis and implement preventive measures. Support Salesforce configurations including workflows, validation rules, approval processes, reports, and...

We’re growing and looking to hire a Product Support Engineer who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.About the Company:Claroty is a global leader in cyber-physical systems (CPS) protection, dedicated to securing the critical infrastructure that keeps the world running. We’re a fast-growing,...

Who we are Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. We believe in delivering real value to our Tier-1 customers by offering cutting-edge solutions that make their networks smarter and their users more secure. At Allot, you will have the opportunity to...

Description𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟭𝟬𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟮𝟮𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟭𝟬-𝟮𝟮 𝗟𝗣𝗔)Experience: 10+...

Company DescriptionNEC Software Solutions (India) On 1st July 2021, Rave Technologies became NEC Software Solutions India. This change brought us under the global NEC Corporation brand. We are proud to be part of an organisation with 122 years of experience in evolution with technology and innovation.We have more than 30 years of experience in providing end...

Project Role : Technology Support EngineerProject Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with...

Job Description: Key Responsibilities• Technical Support: Provide first-level support to resolve customer issuesvia email, chat, remote access and phone.• Issue Diagnosis: Troubleshoot and diagnose software issues and checkenvironmental issues which is causing smooth functioning of application.• Documentation: Record, track, and document support...

Job Description What You'll Do:• Monitor system health and performance using tools like Grafana, New Relic, Datadog, Sumo Logic, Dynatrace, etc.• Create and maintain dashboards, alerts, and log queries to improve visibility and issue detection.• Respond to and resolve support tickets by working closely with customer support and engineering...

Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track, and respond to customer satisfaction survey responses. Should be...