support analyst

Job Title: Support Analyst (2 years industry experience) Hours: Full time (40-hours per week) Location: Hyderabad - Hybrid 3 days per week in the office ( Please note you must currently be living in Hyderabad ) Industry: IT Consultancy The role is responsible for providing technical and application support across Enigen’s Managed Services customers and...

ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals...

ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals...

May perform administrative tasks Excel / Access, etc. Conduct duplicates and statements review Must be able to participate and learn duplicate and statements claim concept for a single client Must show good understanding of duplicate and statements claim concepts in the first six months Must demonstrate the ability to make basic arithmetic computations both...

Provide excellent first contact customer service to our internal customers Troubleshoot and resolve requests for service, incidents, and events within SLA while maintaining a high level of customer satisfaction Setup new employee offices and assist with on-boarding of new Q2 employees Image, configure, test, and distribute workstations to employees...

1)1 to 3 years of experience in L2 technical support. 2)Should be expert in MySQL, MS SQL & Oracle. 3)Should be proficient in SQL Queries. 4)Good knowledge on Shell scripting. 5)Should have knowledge on any of the ticketing systems. 6)Experience in application support. Analyzing logs, debugging and resolving the issues raised by client. 7)Open to learn new...

Role Overview: The Support Analyst will collaborate with clients, third-party vendors, and internal teams (Account Management, Sales, and Operations) to deliver exceptional technical support, ensuring quick resolution of issues related to the Concur Online Booking Tool, user profile management, unused ticket management and the Freshdesk support...

Department: Customer Support Location: Bengaluru Description The Support Analyst provides technical support to Infor customers in the United States using Infor Restaurants Point of Sale (POS) products. The role requires strong technical aptitude, excellent verbal and written English communication, strong customer service skills, and the ability to work...

The Ops Sup Analyst 1 is an position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between...

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Application Support Analyst based in India. As an Application Support Analyst, you will help maintain the reliability and performance of a cloud-based commercial card and payments platform. You will investigate technical issues,...

About the Role Citi's Securities Services division is seeking a Senior Production Support Analyst to join the Data & Client Platforms (DCP) Production Support team — a globally distributed, 24×6 function supporting business-critical and client-facing data and reporting platforms across Investor & Issuer Services. This is a senior operational role that...

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Itron Resiliency Solutions is an innovative business unit within Itron focused on solving mission critical problems for utilities through software and AI. Resiliency Solutions...

What You ll Do on a Typical Day: Case Management Responsible for providing 2nd-level product support. These cases could be related to product breakdown/defect or customer changes/maintenance to meet their travel program. Maintain a good understanding of all AEGBT OBT/Approval products to ensure world-class support for Amex GBT s OBT products. Provide Issue...

Key Deliverables Provide application support to internal users for enterprise business applications Troubleshoot, resolve, and escalate issues related to business applications Document resolutions and create knowledge base articles to improve support processes Communicate common issues and solutions to stakeholders and assist with regression testing Role...

Dear Saiteja, Congratulations! Your resume has been shortlisted for the Chat Support Analyst role with Artech Infosystems . Please find the interview details and important instructions below. Interview Details Joining Locations: Hyderabad / Gurgaon / Noida Drive Dates: 03 September 2026 to 10 September 2026 Interview Timing: 10:00 AM to 01:00 PM ...

Provide first-line telephone technical support for the Q2 Solution Troubleshoot/resolve basic customer problems Answer phone calls in a high-paced environment within acceptable service levels Accurately record cases, including customer comments, proper categorization, and fully document issues for quick resolution without requiring additional contact with...

Description The Position We are seeking an IT Support Analyst I to join our team and help us achieve our ambitious goals for our business and for the planet. Description Summary In some companies, the Helpdesk Administrator is a thankless job, but not at Uplight.  In many ways, you’ll be seen as the most service-minded, thoughtful, positive, and helpful...

Client: US based Healthcare company Type: FTE Shift: 24x7 Rotational Location: Pune, Hybrid Notice Period: Immediate to 15 days • 7 years of strong production support (L1/L2) experience. • Working Knowledge in Java, Unix, Azure (Kubernetes and Dockers) & SQL. • Take ownership of user problems and be proactive when dealing with user issues. • Monitor...

Responsibilities: Review and validate customer entitlements, subscriptions, licenses, and services. Organize contracts, order forms, and amendments to build accurate renewal profiles. Create and maintain baseline quotes and renewal spreadsheets. Develop Excel spreadsheets summarizing renewal terms, product details, pricing, and timelines. Coordinate with CS...