software helpdesk jobs in Mumbai

Helpdesk Support works with other team members within the Operations Department along with team members in the Software Design and Development, Operations and Business Development departments. Roles and Responsibilities Working with customers/team members to identify application and system issues and advising on the solution Handle customer complaints...

Description We are seeking a Helpdesk Support Engineer to join our IT team in India. The ideal candidate will provide technical support to our users, troubleshoot issues, and ensure that our IT systems run smoothly. Responsibilities Provide first-level technical support to end-users via phone, email, or chat. Diagnose and resolve hardware and software...

POSITION SUMMARY: The IT Helpdesk role provides Level 1/2 end-user on-site and remote support to agency end users in a predominantly Mac OS environment in the country. This includes end-user support to VVIP and other senior executives on-site. This role provides audio-visual support as needed for high-visibility meetings on-site, as well as advanced...

MCP/MSCE/MSCA or HDI CSS ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem management Leading teams to provide technical assistance and supportrelated to computer systems, hardware, or software. Technical helpdesk and call center experience. Disciplined, problem solving approach towards customers and ability to guide team...

Service Desk Engineer:- Key Responsibilities: Ticket Management: Use the IT Service Management (ITSM) tool to log, track, and manage incidents and service requests. SLA Management: Monitor and ensure that SLAs are met by tracking ticket progress and ensuring timely resolution by assigning tickets to the appropriate engineers. Bridge Communication: Act...

Job Role IT Facilities management and support Helpdesk /Service Desk Support IT Asset Management (Hardware/Software) Endpoint software and security compliance Management Vendor Evaluation/Management IT process Automation evaluation and implementation IT Project Roll outs IT Procurement & Payment process IT Budget preparation, Tracking and...

24 x 7 rotational shift. Weekly off as per roaster plan. Key Responsibilities • Technical Troubleshooting: Diagnose and resolve hardware, software, and networking issues for local and remote end-users via phone, email, chat, or in-person walk-ups. • Deployment & Setup: Install, configure, and upgrade operating systems (Windows, macOS, Linux) and...

Company Description: ParityFox is a technology consulting and software company delivering solutions across infrastructure, security, managed operations, and engineering. The team designs and executes data centre and cloud migrations, secure network architectures, and 24x7 NOC and SOC services, along with custom software, AI, and automation projects. Every...

Company DescriptionOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making...

Description Position at Spiceworks Growth Marketing Manager (User Acquisition & Lifecycle) Spiceworks | Cloud Help Desk & Inventory Online The Opportunity Spiceworks has been an industry pillar for more than 15 years, cultivating a community of millions of IT professionals. Its flagship IT Helpdesk product, now Cloud Help Desk (CHD), has evolved from a...

The Amazon Helpdesk is the first place for Amazon employees to go with technical questions and problems with Amazon's desktops, laptops, mobile devices, network services and software. The Amazon Helpdesk works with Amazon and Amazon service managers and other staff to maintain internal solutions and respond to employees’ technical issues. ...

Job Description: IT Helpdesk    https://epinet.epicentertechnology.com/ORMS/  PLEASE CLICK ON LINK AND AFTER FILLING DETAILS PLEASE SHARE UNIQUE ID   Location – Bhayandar 5 Days working rotational shifts and week offs   Preferred- Male/ female both.   Overview: We are seeking a motivated IT Helpdesk Technician to join our support team. The...

08th October, 2026 Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True...

Company Overview At Opus, we grow together. Our team of bold thinkers and passionate doers is united by a shared mission to tackle meaningful challenges. Our culture of trust and belonging has earned us the Great Place to Work certification in four countries, based entirely on team feedback. It reflects our commitment to fairness, pride credibility and...

The Amazon Helpdesk is the first place for Amazon employees to go with technical questions and problems with Amazon's desktops, laptops, mobile devices, network services and software. The Amazon Helpdesk works with Amazon and Amazon service managers and other staff to maintain internal solutions and respond to employees’ technical issues. Additionally,...

Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of...

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Key Responsibilities Microsoft Licensing & Commercial Management • Demonstrate a clear understanding of Microsoft licensing programs, including CSP, EA, MPSA,SPLA, and Open Value. • Optimize customer licensing through cost analysis, deal benchmarking, and spend optimization. • Advise customers on the most effective licensing solutions to maximize ROI...

Position SummaryThe Junior Helpdesk Support role helps employees solve basic technology problems and requests. This position is for those with up to four years of experience. The main tasks include running a service desk, setting up software, and supporting users in a professional way.ResponsibilitiesKey Responsibilities:•Respond to requests for help with...

Position SummaryThe Service Desk – Tier 2 Support Specialist provides advanced technical support to employees. This position is for individuals with four to seven or more years of experience. The main responsibilities include resolving complex issues that Tier 1 support cannot handle, managing difficult incidents, and working with other teams to ensure...