servicedesk

Description We are seeking a motivated and detail-oriented Service Desk professional to join our team in India. The ideal candidate will provide outstanding customer service and technical support to our users, ensuring all issues are resolved efficiently and effectively. Responsibilities Respond to customer queries via phone, email, or chat in a timely...

Description We are seeking a skilled Servicedesk professional to join our dynamic team in India. The ideal candidate will provide exceptional technical support to our users, ensuring timely resolution of issues and maintaining high customer satisfaction. Responsibilities Provide first-line support to users via phone, email, and chat. Troubleshoot and...

Role: To administer and support the ManageEngine ITSM and ITAM suite, with a focus on ServiceDesk Plus and Endpoint Central, along with engineering integrations for application/system monitoring and automation of SLA reporting. Key Responsibilities: Implement and maintain workflows and modules within the ManageEngine suite. Design, configure, and...

About The Job Hewlett Packard Enterprise Operations provides expertise to advise, integrate, and accelerate customer outcomes from digital transformation. The Change and Incident Management role serves as the central governance authority for managing the end-to-end IT change lifecycle using the ManageEngine ServiceDesk Plus platform. Key...

Change & Incident Management - ServiceDesk L2  This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their...

Snapshot Synchronoss Technologies, a global leader in personal Cloud solutions, empowers service providers to establish secure and meaningful connections with their subscribers. Our SaaS Cloud platform simplifies onboarding processes and fosters subscriber engagement using artificial intelligence (AI), machine learning, and other advanced...

Snapshot: Synchronoss Technologies, a global leader in personal Cloud solutions, empowers service providers to establish secure and meaningful connections with their subscribers. Our SaaS Cloud platform simplifies onboarding processes and fosters subscriber engagement using artificial intelligence (AI), machine learning, and other advanced features,...

Snapshot Synchronoss Technologies, a global leader in personal Cloud solutions, empowers service providers to establish secure and meaningful connections with their subscribers. Our SaaS Cloud platform simplifies onboarding processes and fosters subscriber engagement using artificial intelligence (AI), machine learning, and other advanced features,...

Job Summary The Service Desk Coordinator is responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. They play a key role in ensuring that customer issues and technical support requests are addressed promptly and efficiently. Main Responsibilities Team Supervision: • Manage a team of service desk...

Manage Engine Remote • Hands-on experience with ManageEngine product (ServiceDesk Plus, End point Central or any). • Deploy, configure, and maintain ManageEngine and ServiceDesk Plus.

About the Role Key Responsibilities Responsibilities • Network Support & Operations (Primary Focus) • Monitor, configure, and troubleshoot LAN/WAN infrastructure including switches, routers, and wireless access points • Administer FortiGate firewall — policy management, NAT rules, VPN configuration, and log review • Manage VLAN segmentation,...

About the role We are seeking a skilled and service-driven Desktop Support Engineer to provide high-quality end-user support across a multi-site organisation of approximately 500 users. This role is central to daily operations, combining hands-on technical troubleshooting with strong customer communication. The role operates during standard office hours,...

Job description: Job Description Role: Service desk lead ͏ Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and...

Job Description: Technical Program Manager (TPM) We are looking for a self-motivated leader with strong technical and functional knowledge to deliver results on complex challenges involving cross-functional stakeholders at all levels of the organization. Responsibilities include delivering programs on time, within budget and scope, holding all team members...

Job description: Job Description Role: Service desk lead ͏ Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and...

Job description: Job Description Role: Service desk lead ͏ Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and...

Job description: Job Description Role: Service desk lead ͏ Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and...

Job Title: IT Lead -IT Engineering Location: Bangalore/ Coimbatore Immediate joiners or notice period of less than 30 days are needed This Role: The IT Lead, IT Engineering leads the engineering of LogixHealth's Microsoft cloud and workplace platforms: Microsoft Entra ID, Microsoft Intune, Microsoft Azure including Azure Virtual Desktop, Microsoft Purview...

About the Role Role Overview The Senior Platform Administrator will serve as the primary administrator responsible for the configuration, support, governance, optimization, and ongoing evolution of Fusion5's Xurrent and HaloPSA platforms. Responsibilities Primary Platform (70%) Xurrent (Enterprise Service Management / ITSM) Supporting: • Incident...

Job Description: Assistant Project Manager – IT Infrastructure & Security Position: Assistant Project Manager – IT Infrastructure & Security Location: Mumbai (On-site / Work from Office) Department: Project Management & Service Delivery Experience Required: 4–5 Years in Technical Project Management / Service Delivery Employment Type: Full-time Role...