service desk engineer

QUALIFICATIONS: Experience: 4 years of experience in desktop support or similar roles, preferably in a Fintech or high-paced technical environment. Technical Proficiency: Strong knowledge of Windows and macOS operating systems, MS Office, remote desktop support tools, and ticketing systems (such as ServiceNow or Jira). Troubleshooting Skills: Excellent...

Key Responsibilities The role focuses on being the first point of contact for IT issues, ensuring smooth resolution, and maintaining IT operations. Incident Management : Serve as the first point of contact for employees reporting IT issues or incidents. Log, track, and categorize all incidents in the IT service management system. Prioritize and assign...

Company Name: VARITE India Private Limited About The Client: A data management and cloud services company headquartered in the United States specializes in simplifying backup, recovery, and data protection processes. The firm offers a cloud-based platform integrating backup, instant recovery, archival, search, and analytics functions. Known for its...

The role: As a Service desk Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins Identify and escalate tickets requiring urgent attention and action Log all...

Description We are looking for a skilled Service Desk Engineer to join our team in India. The ideal candidate will be responsible for providing first-level technical support to our users and ensuring that all IT incidents and requests are addressed promptly. Responsibilities Provide first-line support for IT service requests and incidents. Troubleshoot...

DescriptionPosition name: Service Desk EngineerLocation: Remote (Hyderabad)/MumbaiShift timing: 24*7About the company:Protera is a Great Place To Work® Certified™ in India.Protera Technologies, is a global Total IT Outsourcing Services Provider for SAP-centric organizations. The Company was formed in the mid-90s to provide comprehensive end-to-end IT...

1. Manage and coordinate printer management services, including maintenance, repairs, and supplies. 2. Ensure timely resolution of printer-related issues and minimize downtime. 3. Liaise with vendors, internal teams, and stakeholders to resolve printer-related issues. 4. Track and manage printer inventory, including ordering and stocking supplies. 5....

Role Description IT Service Desk – Job Description Role: Service Desk Engineer / Service Desk Analyst Key Responsibilities Provide Level 1 technical support through phone, chat, email, and web tickets. Log, categorize, prioritize, and assign incidents and service requests using ITSM tools. Troubleshoot and resolve common end-user issues. Escalate...

Role Context: We are looking for an experienced IT Service Desk Engineer (L1.5) to support end users in an international, multi-site enterprise environment. It is for IT professional who can independently investigate and resolve technical issues beyond basic first-line support, take ownership of incidents and service requests, and escalate complex issues...

Service Desk Engineer:- Should have good communication and technical knowledge. Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. ...

We are looking for skilled IT Service Desk Support Engineers with excellent communication skills to provide Level 1 support for a leading organization in Mumbai. The role involves resolving day-to-day IT issues, assisting remote users via Teams/LogMeIn, and ensuring smooth IT operations under defined SLAs. Key Responsibilities • Act as the first point of...

Role & responsibilities Manage the full recruitment cycle, including job postings, candidate sourcing, interviewing, and offer negotiations. Partner with hiring managers to understand hiring needs and develop effective recruitment strategies. Source candidates through various channels, including job boards, social media, and networking events. Screen...

Service Desk Engineer:- Key Responsibilities: Ticket Management: Use the IT Service Management (ITSM) tool to log, track, and manage incidents and service requests. SLA Management: Monitor and ensure that SLAs are met by tracking ticket progress and ensuring timely resolution by assigning tickets to the appropriate engineers. Bridge Communication: Act...

Position name: Service Desk Engineer Location: Remote (Hyderabad)/Mumbai Shift timing: 24*7 About the company: Protera is a Great Place To Work® Certified™ in India. Protera Technologies, is a global Total IT Outsourcing Services Provider for SAP-centric organizations. The Company was formed in the mid-90s to provide comprehensive end-to-end IT...

• Excellent verbal and written communication skills with email etiquette and customer service skills. • 2+ years of experience in handling end-user calls, Incidents/service requests, and application Break fixes. • Experience with VDI, AD, O365, VPN, OneDrive, User device management & authentication issues. • Working experience on the latest RDP...

Company Name: VARITE India Private Limited About The Client: An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries...

Hiring: IT Service Desk Associate Location: Ecospace, Outer Ring Road, Bangalore Qualification: Any Graduate / 10+3 Diploma Experience: 6 months–4 years in IT Service Desk / International Technical Support Voice Process Salary: 5–5.5 LPA + Shift Allowance Shift: Rotational shifts with 2 rotational weekly offs Cab: Two-way cab facility Age Limit:...

Dear Candidate, We are currently hiring for the position of Service Desk L1 Support . Please find the details below: Position: Service Desk L1 Support Experience: 1–3+ years of relevant experience Location: Pune / Bangalore CTC: Up to ₹5.5 LPA / ₹7 LPA depending on experience and level Interview: Virtual Joining: Immediate Joiners Only...

Overview of 66degrees 66degrees is an end-to-end AI transformation partner that guides enterprises from complex business challenges to clear, quantifiable outcomes. Our company is the culmination of several successful firms, each a leader in its own right in cloud, artificial intelligence, and data. This convergence of talent and expertise is how we help...

Company Name: VARITE India Private Limited About The Client: A global IT services and consulting company, multinational information technology (IT), headquartered in Tokyo, Japan. The Client offers a wide array of IT services, including application development, infrastructure management, and business process outsourcing. Their consulting services span...