service desk associate

Hiring – IT Service Desk Associate Qualification: Any Graduate / 10+3 Diploma Experience: 6 Months – 4 Years in IT Service Desk / International Technical Support Voice Process Communication: Excellent English Communication Required Shift: Rotational Shifts | 2 Rotational Offs Salary: ₹5 – ₹5.5 LPA + Shift Allowance Designation: IT Service Desk...

Service Desk Associate Service Desk Associate Location: Noida Experience: 2 years to 4years Interview Mode: Online Interview Interview Date: 23rd Sep 2025 (Friday) Interview Time: 1: 00 PM to 6: 00 PM Mandatory: Service Desk Associate Must-Have: • Provide Level 1 support for all in scope of service via Phone/Chat/Email. • Act as a single point of...

About Us Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the...

Job Title:Associate, Global Service DeskJob DescriptionWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and...

Education Qualification : Bachelor’s degree/diploma in computer science or information technology or equivalentSkills :Primary -> Behavioral | Aptitude|Communication | 1 - AwarePrimary -> Technology | Windows OS/Desktop Apps | 1 - AwarePrimary -> Process | IT Service Management/Service Desk | 1 - AwareSkills :Secondary -> Behavioral |...

Education Qualification : Bachelor’s degree/diploma in computer science or information technology or equivalentSkills :Primary -> Behavioral | Aptitude|Communication | 1 - AwarePrimary -> Technology | Windows OS/Desktop Apps | 1 - AwarePrimary -> Process | IT Service Management/Service Desk | 1 - AwareSkills :Secondary -> Behavioral |...

Hiring: IT Service Desk Associate Location: Ecospace, Outer Ring Road, Bangalore Qualification: Any Graduate / 10+3 Diploma Experience: 6 months–4 years in IT Service Desk / International Technical Support Voice Process Salary: 5–5.5 LPA + Shift Allowance Shift: Rotational shifts with 2 rotational weekly offs Cab: Two-way cab facility Age Limit:...

Dear Candidate, We are currently hiring for the position of Service Desk L1 Support . Please find the details below: Position: Service Desk L1 Support Experience: 1–3+ years of relevant experience Location: Pune / Bangalore CTC: Up to ₹5.5 LPA / ₹7 LPA depending on experience and level Interview: Virtual Joining: Immediate Joiners Only...

Assist end users seeking technical assistance over email, phone or in person as it relates to end user hardware (e.g., computers, phones, mobile phones, tablets, printers, etc.) as well as enterprise software solutions (e.g., Microsoft Office suite, Adobe, Foxit, SharePoint, Zoom, file servers, remote access, virtual desktop solutions, etc.). Provide end...

Assist end users seeking technical assistance over email, phone or in person as it relates to end user hardware (e.g., computers, phones, mobile phones, tablets, printers, etc.) as well as enterprise software solutions (e.g., Microsoft Office suite, Adobe, Foxit, SharePoint, Zoom, file servers, remote access, virtual desktop solutions, etc.). Provide end...

Education Qualification : Bachelor’s degree/diploma in computer science or information technology or equivalentSkills :Primary -> Behavioral | Aptitude|Communication | 1 - AwarePrimary -> Technology | Windows OS/Desktop Apps | 1 - AwarePrimary -> Process | IT Service Management/Service Desk | 1 - AwareSkills :Secondary -> Behavioral |...

Education Qualification : Bachelor?s degree/diploma in computer science or information technology or equivalentSkills :Primary -> Behavioral | Aptitude|Communication | 1 - AwarePrimary -> Technology | Windows OS/Desktop Apps | 3 - ExperiencedPrimary -> Process | IT Service Management/Service Desk | 2 - KnowledgeableSkills :Secondary -> Behavioral |...

Education Qualification : Bachelor?s degree/diploma in computer science or information technology or equivalentSkills :Primary -> Behavioral | Aptitude|Communication | 1 - AwarePrimary -> Technology | Windows OS/Desktop Apps | 3 - ExperiencedPrimary -> Process | IT Service Management/Service Desk | 2 - KnowledgeableSkills :Secondary -> Behavioral |...

Education Qualification : Bachelor?s degree/diploma in computer science or information technology or equivalentSkills :Primary -> Behavioral | Aptitude|Communication | 1 - AwarePrimary -> Technology | Windows OS/Desktop Apps | 3 - ExperiencedPrimary -> Process | IT Service Management/Service Desk | 2 - KnowledgeableSkills :Secondary -> Behavioral |...

Description We are seeking a motivated and detail-oriented Service Desk Support professional to join our team in India. The ideal candidate will be responsible for providing exceptional customer service and technical support to our users, ensuring that all issues are resolved efficiently and effectively. Responsibilities Provide first-level technical...

QUALIFICATIONS: Experience: 8 years of experience in desktop support or similar roles, preferably in a Fintech or high-paced technical environment. Technical Proficiency: Strong knowledge of Windows and macOS operating systems, MS Office, remote desktop support tools, and ticketing systems (such as ServiceNow or Jira). Troubleshooting Skills: Excellent...

QUALIFICATIONS: Experience: 4 years of experience in desktop support or similar roles, preferably in a Fintech or high-paced technical environment. Technical Proficiency: Strong knowledge of Windows and macOS operating systems, MS Office, remote desktop support tools, and ticketing systems (such as ServiceNow or Jira). Troubleshooting Skills: Excellent...

Key Responsibilities The role focuses on being the first point of contact for IT issues, ensuring smooth resolution, and maintaining IT operations. Incident Management : Serve as the first point of contact for employees reporting IT issues or incidents. Log, track, and categorize all incidents in the IT service management system. Prioritize and assign...

We are seeking an experienced and organized Service Desk Lead  to oversee daily operations of the IT service desk. The ideal candidate will have a strong blend of technical proficiency, people management skills, and customer service expertise. You will lead incident resolution efforts, manage ticket workflows, and serve as the central point of contact...

Receive and log incoming support requests, accurately identifying the nature of the issue and prioritizing based on severity. Diagnose technical problems with computer hardware, software, network connectivity, and applications through questioning and analysis. Provide solutions to common issues by offering guidance, performing basic configuration changes, or...