service desk associate

JD IT Service Desk Senior Associate **JOB** **DESCRIPTION Job** **Title**IT Service Desk Senior Associate**Date**12-June-2025**Function**Information Technology**JD** **written** **by**IT Service Desk Head**Reporting** **To**Team Leader**JD** **Approved** **by**Sridhar**Brand**ULaw**Work** **Location**Hyderabad **About GUS** **Education India...

Hiring – IT Service Desk Associate Qualification: Any Graduate / 10+3 Diploma Experience: 6 Months – 4 Years in IT Service Desk / International Technical Support Voice Process Communication: Excellent English Communication Required Shift: Rotational Shifts | 2 Rotational Offs Salary: ₹5 – ₹5.5 LPA + Shift Allowance Designation: IT Service Desk...

• Excellent verbal and written communication skills with email etiquette and customer service skills. • 2+ years of experience in handling end-user calls, Incidents/service requests, and application Break fixes. • Experience with VDI, AD, O365, VPN, OneDrive, User device management & authentication issues. • Working experience on the latest RDP...

## Job highlights - - 24x7 Rotational Shift,ability to work from office is preferred,location will be city with Yash Office - - Ability to manage a variety of technically complicated tasks effectively. - Experience in Remote support and troubleshooting skills Primary skills - 2-4 years of call taking profile with core Help Desk Skills - Experienced in...

Education Qualification : Bachelor’s degree/diploma in computer science or information technology or equivalentSkills :Primary -> Behavioral | Aptitude|Communication | 1 - AwarePrimary -> Technology | Windows OS/Desktop Apps | 1 - AwarePrimary -> Process | IT Service Management/Service Desk | 1 - AwareSkills :Secondary -> Behavioral |...

• Provide Level 1 technical support to employees and clients through calls, emails, chat, and ticketing systems. • Identify, troubleshoot, and resolve hardware, software, and network-related issues. • Log, track, prioritize, and manage IT support tickets. • Assist users with system login, password resets, email configuration, and application...

Job Description: Essential Duties and Responsibilities • Provide customer service for external clients experiencing issues accessing Toppan Merrill systems. • Provide first point of contact for personnel with questions or problems using Toppan Merrill Systems, computer equipment, and networks. • Responds, evaluates, and prioritizes incidents and...

Job Title: Service Desk AnalystWork Type: PermanentLocation: DLF Downtown, Sector 25A Phase 3, Block 3, Gurugram, IND It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll...

About Ascendion Ascendion is a leader in AI-Native platform driven software engineering company that underwrites outcomes, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering,...

Job Description – Service Desk / Technical Support (International Voice) Job Title: Service Desk / Technical Support Executive Experience: 0–2 Years Location: Hyderabad Process: International Voice Process Employment Type: Artech Payroll _3rd Party Job Summary We are hiring candidates for Service Desk / Technical Support who have good communication...

Management Level H **Company Overview** EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by...

**Roles and Responsibilities :** - Manage IT service requests and incidents through ticketing tools, ensuring timely resolution within SLA. - Provide technical support to end-users on desktop issues, troubleshooting software problems, and configuring systems. - Collaborate with other teams to resolve complex technical issues that require escalation. -...

**Service Desk Trainer** **Desired Experience Range:** 4 - 8 years **Location of Requirement:** Bangalore **Must Have** - Own training-needs analysis, curriculum design, delivery and effectiveness measurement for Service Desk processes, technology, tools, security and customer experience. - Develop and maintain role-based learning plans,...

## Job highlights - Experience in Service Desk and International Technical Support - Participate in screening and face-to-face interviews for Infrastructure Services roles **Dear Candidate,** We are excited to invite you to participate in our **Infrastructure Services hiring drive** for experienced professionals across advanced technology streams. ...

## Job highlights - 1-3 years experience in Service Desk with strong technical troubleshooting skills - Assist users with application, system, and network issues; diagnose and resolve IT incidents; escalate urgent tickets; document activities in incident management tool **Job Details** - **Role:** Service Desk Analyst (Technical Support- Senior) -...

**WE'RE HIRING | SERVICE DESK COORDINATOR** **Company:** Oredax - South Africa **Job Title:** Service Desk Coordinator **Location:** Ahmedabad, Gujarat, India **Employment Type:** Full-time **Work Model:** On-site / Desk-side **Experience:** Freshers welcome; candidates with 1-5 years of relevant experience may apply. **Work...

- **Notice Period:** Open - **Communication Skills:** Candidates must possess excellent communication skills and have experience in an **international voice process** - **Location-** Hyderabad, Chennai, Bangalore, Noida - **Experience**: 2Years-5Years **If Intrested to Apply, Pls reply with below Details:** Total Experience Relevant...

Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the...

**Company Description** Trans Globe is a global study abroad education consultancy specializing in guiding students to pursue international education opportunities. With over 30 years of experience, the organization is recognized for its strong expertise and trusted advisory services in Ahmedabad and beyond. Trans Globe is committed to quality and...

Education Qualification : Bachelor?s degree/diploma in computer science or information technology or equivalentSkills :Primary -> Behavioral | Aptitude|Communication | 1 - AwarePrimary -> Technology | Windows OS/Desktop Apps | 1 - AwarePrimary -> Process | IT Service Management/Service Desk | 1 - AwareSkills :Secondary -> Behavioral | Aptitude|Communication...