senior technical support jobs in Pune

Key Responsibilities Provide technical support to SailPoint customers and field personnel via phone, email, Teams, and GoToMeeting. Troubleshoot and resolve technical issues independently or in collaboration with Level 2 Support. Escalate complex problems to Level 2 Support with detailed documentation. Record solutions and best practices in the company...

Responsibilities: Handle inbound technical support queries via phone. Troubleshoot and resolve issues related to Microsoft O365 products (Outlook, Teams, OneDrive, SharePoint, etc.). Provide timely and accurate solutions while maintaining high customer satisfaction. Escalate complex issues to higher-level support when necessary. Document all interactions...

Who we are Mindtickle is the leading AI-powered revenue enablement platform, helping sales teams learn faster, practice smarter, and perform at their best. We bring together onboarding, training, coaching, content, digital sales rooms, conversation intelligence, and AI role-plays into one platform so revenue teams have everything they need to build winning...

As Technical Support Engineer, you will: Provide direct technical support via the phone, chat, and web-based systems to our customers and partners throughout the EMEA Region. Analyze and technically investigate reported problems with the FortiSOAR product. Provide technical solutions including the development and enhancements of scripts, connectors, and...

1. Filed Engineer  2. Site Work  3. Electrical Engineer Maintaines  4. Electrical Wiring  5. Electrical Cable Pulling  

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable...

Job description: No. of Positions: 01 Education: Bachelor s Degree in any stream (technical degree is preferred) , Master s degree, or equivalent, in a related field (HR, MBA, Learning & Development) is preferred. Experience: 6 - 10 years technical, university or MBA recruiting and/or recruiting experience in a results-oriented environment Job...

Job description What will you do Delivers Red Hat Training curriculum and exams in a physical and virtual classroom setting. Works with Red Hat content creation teams to improve and enhance the associates learning experience Develops real-world examples and hands-on lab exercises to supplement Red Hat Training content (where applicable) Solid level of...

Who We Are Space Matrix is a dynamic and innovative design consultancy that specializes in workplace design. Our mission is to be the No. 1 office design firm in Asia and to continue revolutionizing the delivery of design and build globally. We have a company culture that is transparent, collaborative, innovative, progressive, honest and fast. Be part of the...

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...

• Provide technical support including diagnosis, analysing, repair, set-up, configuration, etc.• Assume end-to-end support ownership of the 8 Workspace service towers: E-Comms (Messaging), ActiveDirectory, Unified Communications & Collaboration, Desktop Engineering, Mobility, EFSS, VideoConferencing, Web Tools.• Articulately respond to client...

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and...

Requisition Summary: PACCAR India is seeking a skilled Senior Engineer - Technical Publication to join our team in Pune. In this role, you will develop, author, maintain, and publish operator manuals, service manuals, technical reference materials, programming guides, and quick reference guides using PACCAR's Content Lifecycle System (CLS). This role will...

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are seeking a seasoned...

Technical Support & Design Engineer Domain: CCTV | Fire Alarm | Public Address Systems Location: Pune Department: Technical / Projects / Pre-Sales Exp : 0-2 year CTC : 2.4 Lpa - 3.4 Lpa Job Summary We are looking for a Technical Support & Design Engineer to support the design, estimation, configuration, commissioning, and troubleshooting of CCTV, Fire...

Key Deliverables Administer cloud container vulnerability solutions like Aqua or Wix Manage server and container vulnerability assessments and mitigation Implement and oversee threat intelligence initiatives Apply vulnerability scanning solutions such as Rapid7, Qualys, or Tenable Ensure compliance with security frameworks like MITRE ATT&CK and OWASP Role...

Key Responsibilities: Solution Design: Collaborate with stakeholders to understand business requirements and design solutions using ServiceNow capabilities. Configuration: Develop and configure ServiceNow applications, workflows, forms, and integrations while following best practices. Scripting and Development: Utilize JavaScript, Glide APIs, and other...

Job description: Key Responsibilities: Ensure daily tasks and activities have successfully completed, Where this is not the case, recovery and remediation steps will be undertaken. Manage the patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+. Ensure requests from the ServiceNow...

\n Objective • Providing quality support to clients • Ensuring stability of client product image stability Measured by: • Response time • Customer and CSM satisfaction • Support participation (participation in at least 20% of all incoming requests) • Image processing stability, suggestions for improvements KEY SUCCESS INDICATORS •...

Primary Skills & Experience: Information technology experience – 7 to 10 years. Demonstrated technical leadership and mentoring experience – 1 to 3 years. Experience working with Agile development – at least 2 years. Strong understanding of business needs/requirements, system integration, and formulating IT solutions to improve business processes....