responsable service desk

**What's this role about? **Here's how you'll contribute**: You'll do this by: Core Skills: Desired Skills: **How we’d like you to lead: **Advantage Zensar** We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and...

What's this role about? Service Desk French & English Bi-lingual technical support. Here's how you'll contribute: - Experience with VDI, AD, O365, VPN, OneDrive, User device management & authentication issues. - Working experience on the latest RDP tools (TV, LogMeIn, Bomgar) and Ticketing tools (ITSM, SNOW, JIRA) - Preferable - ITIL best practices around...

**Key Responsibilities**: - Log all incidents and service requests accurately in the ITSM tool and follow up to ensure timely resolution. - Escalate unresolved issues to appropriate support teams while maintaining ownership until closure. - Provide support for user account management, password resets, and access-related issues. - Maintain knowledge base...

What's this role about?IT Logistics ManagementHere's how you'll contribute:You'll do this by: KTCore Skills: Inventory ManagementDesired Skills: DocumentationHow we'd like you to lead:Advantage ZensarWe are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our...

**What's this role about? **Here's how you'll contribute**: You'll do this by: Core Skills: Desired Skills: **How we’d like you to lead**: JD - **Job Title**:Service Desk Services-L1** **About Zensar**: Zensar is a digital solutions company helping organizations around the world achieve new thresholds of business performance. We work with clients in...

- Provide technical support and assistance to customers via phone, email, or chat. - Troubleshoot and resolve complex technical issues efficiently. - Document customer interactions and resolutions accurately. - Collaborate with internal teams to resolve customer complaints and concerns. - Develop and maintain knowledge base articles to assist customers...

Company DescriptionSquircle IT Consulting Services is a leading IT solutions and services company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best Technology and...

Job Description: Please find the details below   Position : Service Desk Location : Mahape, Navi Mumbai Experience requirement : 2+ Joining Date : Immediate to 30 days      Job Description   Coordinates the processing of incoming requests to the Service Desk via all methods to ensure courteous, timely and effective resolution of end user...

Job Description: Hello, Greetings from MM Management!!   I am Krishna from MM Management. MM Management is into Global Recruitment Services providing manpower across the Globe. Your profile is shortlisted for the position of Service Desk. location : Mahape, Navi Mumbai Job Type : Full Time   Service desk analysts neutralize direct customer issues by...

Primary Technical Skills Strong proficiency in troubleshooting and support for: Windows Operating Systems Internet Explorer / Edge browsers Microsoft Office Suite (Outlook, Teams, O365 / M365) MFA (Multi Factor Authentication) & SCCM VDI (Virtual Desktop Infrastructure) Active Directory (User & Group Management) ServiceNow or any other leading ITSM...

Greetings from Live Connections **Hiring for Service Desk (L1) Agent – 2A** **Role Designation** Senior Technical Support Executive **Position Summary** Provide 1st level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information...

- Act as the first point of contact for IT support via phone, email, chat, or ticketing systems - Log, categorize, prioritize, and resolve incidents and service requests within SLA - Troubleshoot hardware, software, application, and network-related issues - Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint - Perform user...

Role: service desk Location:Bangalore,Mumbai Experience: 2-6 years Mode of interview : 'walk in interview on saturday (28-Mar-26) F2F' Must have: Degree in IT or related field preferred. Previous experience in voice-based technical support or call center environment. Relevant certifications if any (e.g., ITIL Foundation, CompTIA A+) are a plus. Roles &...

Job Description Job Title: SERVICE DESK City: Sao Paulo State/Province: Sao Paulo Posting Start Date: 3/17/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic...

**🌟 We're Hiring: Service Desk! 🌟** We are seeking a dedicated and proactive Service Desk professional to join our team in Thiruvananthapuram, India. The ideal candidate will have at least one year of experience in IT support, demonstrating exceptional problem-solving skills and a commitment to customer service excellence. **📍...

**Dear Candidate,** Greeting of the day!!! This is**Akshay Shah**from ALOIS Solutions. We have an excellent job opportunity for the position of **IT Service Desk** with our end client for **Bangalore, Hyderabad** location **Job Title:** **IT Service Desk** **Experience:** 0.66 Years **Work** **Location:** Bangalore, Hyderabad **Work...

**Position:** IT Service Desk Executive L1 **Experience:** 2-3 yrs **Location:** Thrissur **Job Summary:** We are looking for a proactive and customer-focused Helpdesk Engineer (L1) to provide first-level technical support for IT incidents and service requests. The candidate will be responsible for handling user queries, ensuring SLA compliance, and...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Service Desk Experience Range: 2 – 6 Years Location: Bangalore / Mumbai candidates should come to office for Walk in Drive(Face to face...

- Provide first level technical support via **voice calls and chat** for end users. - Log, categorize, prioritize, and resolve incidents and service requests using **ServiceNow**. **Location** Bengaluru **Job Function** IT INFRASTRUCTURE SERVICES **Role** Analyst **Job Id** 402596 **Desired Skills** Service Desk Desired Candidate...

- Primary Technical Skills Strong proficiency in troubleshooting and support for: - Windows Operating Systems - Internet Explorer / Edge browsers - Microsoft Office Suite (Outlook, Teams, O365 / M365) - MFA (Multi Factor Authentication) & SCCM - VDI (Virtual Desktop Infrastructure) - Active Directory (User & Group Management) - ServiceNow or any other...