library services manager

Company Description Guangdong Shanhe Industrial Co., Ltd. (SHANHE MACHINE / OUTEX) is a leading manufacturer of intelligent, high-performance post-press machinery for the printing and packaging industry. Established in 1994, the company combines 30+ years of engineering expertise, innovation, and advanced manufacturing to deliver world-class automated...

Let’s talk about the team The MLR Content Library Specialist sits within the Marketing Operations / MarTech function and plays a critical role in enabling compliant, scalable content operations. This team is driving the transformation of content review and approval processes through platforms such as Aprimo, integrated with DAM, CRM, and project management...

Job PurposeTo manage the overall operations of the Honda two-wheeler service department, ensure excellent customer satisfaction, achieve service revenue and profitability targets, maintain service quality, and lead the service team efficiently. 2. Key ResponsibilitiesA. Service Operations • Manage daily workshop operations, including vehicle reception, job...

The Work We DoTeciem designs, builds, and delivers treasury and capital markets software solutions for financial institutions worldwide. We serve banks of every size and geography, offering the right setup for the right need.Our solutions are designed to replace multiple disconnected systems with one complete, front-to-back platform, helping customers to...

Job Requirements Role Summary Responsible for end-to-end delivery and management of Snowflake, data, cloud, and AI initiatives, ensuring successful execution across technical teams, stakeholders, and business functions. Key Responsibilities Lead end-to-end delivery of Snowflake, data, cloud, and AI initiatives. Manage project planning, execution,...

Mandatory Skills 2–4 years of relevant experience in IT Service Management / ITSM / ESM. Strong understanding of ITIL-based service management processes . Hands-on experience in Major Incident Management (MIM) . Experience in Incident Management . Experience in Change Management . Experience in Problem Management . Strong knowledge of Root Cause Analysis...

Key Responsibilities: Strategic Planning & Team Leadership Develop and implement strategic plans and guidelines for the team to achieve sales targets. Guide, coach, and train the team on Thermal and Generator remedial service offerings, cross-selling, and first-line service sales. Sales Target Achievement Ensure conversion of existing OSC opportunities...

QUALIFICATIONS: Experience: 8 years of experience in desktop support or similar roles, preferably in a Fintech or high-paced technical environment. Technical Proficiency: Strong knowledge of Windows and macOS operating systems, MS Office, remote desktop support tools, and ticketing systems (such as ServiceNow or Jira). Troubleshooting Skills: Excellent...

. Should have hands on working experience of Special Purpose Machines CNC General Purpose Machines- HMCs VTLs. Should have strong ability to read understand Mechanical drawings. Should have strong ability to read understand Hydraulic Pneumatic circuits. Should have knowledge of Geometric test chart and alignment checking. Should have flair ability for...

Manage engagements with clients including routinely working directly with c-suite executives to perform financial due diligence on middle-market companies in a variety of industries Work alongside private equity firms, strategic clients and investment banks to perform buy-side and sell-side due diligence as well as other MA activities Responsible for all...

Key Result Areas: Service business parameters. Customer satisfaction. Warranty disbursement. Mentoring dealers, training customers & operators. Organizational imperatives. Job Profile: The incumbent will report to the Service Head of the branch location. The incumbent would be responsible for the following: Service Business Parameters: Ensuring timely...

Key Result Areas: Service Revenue Working Capital Management Warranty Cost Management Process Institutionalization Rental Fleet Management (Operations & Customers) Service Delivery and Customer Satisfaction Organizational Imperatives Job Profile: The incumbent will report to the Service Head of the branch location. The incumbent would be responsible for...

Your Role: Ensure professional and courteous customer support services. Promote a productive and positive experience with customers to ensure high quality support. Handle escalated customer service issues as needed. Control costs by managing staffing levels, adjusting as volume dictates. Monitor call quality and customer satisfaction metrics to improve...

Description The Territory Service Manager will be responsible for overseeing service operations within a specific territory in India. This role involves managing a team of service technicians, ensuring customer satisfaction, and driving service excellence. Responsibilities Develop and implement service strategies for the assigned territory. Manage and...

Role: IT Service Management Lead Preferred Experience Range: 8 to 10 years’ experience in IT Service Management and service delivery Location: Delhi NCR/ Noida Skill Set: 8-10 years of experience in end-to-end IT Service Management, including ownership of Incident, Major Incident, Problem, Change, Request and Knowledge Management processes. Proven...

At UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealand’s leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, we’re seeking people who will enrich our culture and...

Company Description Dynamic Technology Systems is a specialized distributor based in Mumbai, Maharashtra, supplies advanced research and testing technologies to industry, government organisation's and universities. The company offers products such as high end servo controlled Gleeble simulator, nano-mechanical testing, surface and elemental analysis,...

Job Title: Manager – Customer Service Location: Madurai Role Purpose: • This role is responsible and accountable for all activities of the Customer Service Team of a given country, including but not limited to overseeing, leading, inspiring and supporting the team to ensure they are customer-focused and ready to deliver timely and accurate responses...

Job TitleManager - Service Delivery Business UnitMerchant Services Reporting ToArea / Regional Head Job Function and Role TypeService & Field Portfolio, Individual Contributor Version No2.0 Job PurposeManage customer service operations for POS, Ecommerce, and digital in-store products across large territories. Ensure service quality, process...

About Us: Target is one of the world’s most recognized brands and a leading U.S. retailer. Behind the experiences our guests love is a technology organization focused on innovation, reliability, and delivering seamless experiences across stores, digital channels, supply chain, and enterprise platforms. Target Tech plays a critical role in helping Target...