lead manager support

About Zinier 80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us with reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them...

The responsibilities will include: Analyse incidents, recommends solutions, and contributes to service improvement. Ensure that all requests, incidents and problems are dealt with according to set standards and procedures. Direct daily operations, allocate resources, and plan to meet service levels. Proactively address system and service problems, ensuring...

What will you do Lead & Mentor – Guide a team of Tech Support Engineers, setting best practices for diagnosing, resolving, and documenting technical issues. Troubleshoot & Resolve – Analyze and troubleshoot complex software, API, and system-related issues, ensuring seamless customer experiences. Optimize Support Operations – Develop automated...

Positions- -.Application/Production Support Lead (Linux and Oracle SQL) Experience-10 to 20 Years Location-Mumbai BKC Manditory-Domain Knowledge: Experience in Capital Markets, Trading, or BFSI sectors is highly desirable. Mode: Work from Office (5 Days a Week)Interview Process: 1st Round: Virtual Interview and 2nd round-face to face. Notice Period:...

We are seeking a Lead Desktop Support professional to oversee our desktop support team in India. The ideal candidate will have extensive experience in IT support and will be responsible for ensuring that end-users receive high-quality technical assistance and support. Responsibilities • Lead and manage the desktop support team to ensure timely resolution...

Nomura Overview: Nomura is a financial services group with an integrated global network. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking), and Banking. Founded...

• Role: Client Support Lead • Location: Remote • Employment Type: Full-time • Compensation: Competitive salary Role Overview: We are actively seeking a proactive Client Support Lead to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic initiatives, and delivering exceptional...

• Role: Technical Support Lead • Location: Remote • Employment Type: Full-time • Compensation: Competitive salary Role Overview: We are actively seeking a data-informed Technical Support Lead to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic initiatives, and delivering...

The DevOps Engineer/Support – Lead will be responsible for managing, automating, and optimizing cloud infrastructure, CI/CD workflows, and machine learning operations. The role requires strong expertise in AWS, Kubernetes, IaC, automation, and collaboration with data scientists and engineers to operationalize ML models. The position combines cloud...

Role Description As Production Support Lead, you will be the go-to person for our client. Your responsibilities extend to overseeing the intricate landscape of issue management, addressing concerns from both external and internal clients to meet key performance indicators (KPIs) and service level agreements (SLAs). A core aspect of your role involves...

Core US Banking Application Support: Provide level 2/3 support for core banking applications, including troubleshooting, issue resolution, and root cause analysis. Banking Systems Knowledge: Demonstrate in-depth knowledge of banking systems, including core banking, payments, Loan servicing, and risk management. Optimize SQL queries, PS Queries, and database...

Syngenta HR Digital Systems Support Team is committed to delivering best in class employee experience through augmenting core capabilities with technical knowledge, agile mindset, customer centricity and data fluency within our workforce. The HR Systems Support Lead is a key member of Syngenta s Global HR Digital team with a primary focus on leading all...

About The Company Gigmo Solutions is a fast-growing tech. startup with a mission to fundamentally disrupt the customer support industry through perfectly tuned symphony of Artificial Intelligence based conversational bots and Gig workers. With our engineers spread out in 10+ countries across 4 continents, Gigmos is uniquely poised to fundamentally change...

Lead - Support Ops (Customer Experience) About Wishlink Wishlink is on a mission to revolutionize the creator economy and redefine how people shop. We're all about providing every user with a highly personalized shopping experience guided by creators, so they can find exactly what they want, in a very short time, while improving their online shopping...

Role: Lead - Product Support (Tech Support) (Dedicated Night Shift) About the team The WH Ops support team within product support provide L1 debugging support for technical issues from products & systems from the 80+ Instamart warehouses across India. The team is dedicated to the vision of ensuring that the end customer makes full use of the products...

As a Lead (MVP) at Iron Systems, you will head a team through all phases of client acquisition (New Program Transition) for Field Services Operations, working under stringent timelines. This involves understanding client requirements via SOW/NPT templates, identifying gaps between client needs and ISG's USCA region delivery capabilities, workforce capacity...

Key Deliverables: Provide 24x7 support for the company's Cloud, SaaS, ASP, and hosted solutions. Implement, monitor, and perform tasks on key platform solutions, ensuring smooth operations and stability. Lead solution deployment, technical regression testing, and post-upgrade performance validation. Investigate and resolve incidents related to solutions,...

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their...

Position                               : L2 Technical Lead  - ZTNA Support Company                            : Bay Datacom Solutions Pvt Ltd Location                              : Delhi @ client site ...