hotline

Description· Receive, review, and respond to technical queries from the field through:   Ø Technical Support Request (TSR), Ø Emails (when GTAC is down or not operational), Ø Handling inbound calls (after submitting TSR), Ø Utilizing SWIS calls (Call volume at 5%) and making outbound calls as needed.   · Regularly track all open/ageing concerns for...

Description Whistleblower / Hotline Management Lead and oversee the corporate whistleblower hotline program and speak-up framework.  Ensure effective assessment, escalation, and resolution of whistleblower complaints.   Provide management with investigation insights and recommendations to address misconduct risks.  Drive continuous enhancement of...

JD - Examination OfficerWork collaboratively with (international) partners, executing the tasks assigned.Actioning and assigning on queries raised through Examination Office.Support University to Conduct Online Examination.Conducting Online Invigilation for Exam rooms and highlighting any malpractices.Supporting students via Hotline support during Exam...

Company DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We’ve...

CUSTOMER CARE SPECIALIST LOCATION: Responsible for handling inbound and outbound calls and all other contact channels and sources, including but not limited to email, chat and social media, in order to provide information, respond to enquiries, resolve requests and record customer feedback in line with established processes and service standards. Ensures a...

CUSTOMER CARE SPECIALIST LOCATION: Responsible for handling inbound and outbound calls and all other contact channels and sources, including but not limited to email, chat and social media, in order to provide information, respond to enquiries, resolve requests and record customer feedback in line with established processes and service standards. Ensures a...

DescriptionRoles & responsibilities Manage incoming complaints through multiple channels (e.g., hotline, emails, online platforms).Conduct initial assessments to determine scope, severity, and the appropriate investigation strategy.Maintain confidentiality while ensuring timely and transparent communication with relevant parties.Plan, coordinate, and...

Customer Service ExecutiveFEMALES ONLYNorth GOA20-30K per month Work from office Graduation preferably in Travel and Tourism/ Hospitality. 2-5 years experience in customer relations preferably in from front office or travel agency. About the role:As a Customer Relations Executive , you will be responsible for driving online sales...

CUSTOMER CARE SPECIALIST LOCATION: Responsible for handling inbound and outbound calls and all other contact channels and sources, including but not limited to email, chat and social media, in order to provide information, respond to enquiries, resolve requests and record customer feedback in line with established processes and service standards. Ensures a...

CUSTOMER CARE SPECIALIST LOCATION: Responsible for handling inbound and outbound calls and all other contact channels and sources, including but not limited to email, chat and social media, in order to provide information, respond to enquiries, resolve requests and record customer feedback in line with established processes and service standards. Ensures a...

CUSTOMER CARE SPECIALIST LOCATION: Responsible for handling inbound and outbound calls and all other contact channels and sources, including but not limited to email, chat and social media, in order to provide information, respond to enquiries, resolve requests and record customer feedback in line with established processes and service standards. Ensures a...

Conducting investigation related to breach of integrity reported by whistleblower hotline, external parties and employees. Ensure thorough investigation is carried out based on the internal protocols of the organization to narrow down the required evidence. Preparing a detailed investigation report and summaries with supporting evidence when the...

About the role:The Employee Relations Manager for PES India is an integral part of the HR function, responsible for implementing and continuously improving employee relations strategies, policies, and frameworks that align with the organization’s business objectives and Indian Labour Laws. This role is responsible to manage critical employee matters while...

Job Description POSITION: CUSTOMER CARE SPECIALIST LOCATION: HARYANA, INDIA Purpose of the job Responsible for handling inbound and outbound calls and all other contact channels and sources, including but not limited to email, chat and social media, in order to provide information, respond to enquiries, resolve requests and record customer feedback in line...

Responsibilities & Key Deliverables Responsibilities & Key Deliverables  TEKline - To ensure quick and precise solution to customer problems which Mahindra dealer has not succeeded in resolving on Mahindra automotive division products. Technical hotline provides remote technical assistance.  Provide remote Technical Assistance to assist dealers in complex...

Job Description POSITION: CUSTOMER CARE SPECIALIST LOCATION: HARYANA, INDIA Purpose of the job Responsible for handling inbound and outbound calls and all other contact channels and sources, including but not limited to email, chat and social media, in order to provide information, respond to enquiries, resolve requests and record customer feedback...

POSITION: CUSTOMER CARE SPECIALIST LOCATION: HARYANA, INDIA Purpose of the job Responsible for handling inbound and outbound calls and all other contact channels and sources, including but not limited to email, chat and social media, in order to provide information, respond to enquiries, resolve requests and record customer feedback in line with...

POSITION: CUSTOMER CARE SPECIALIST LOCATION: HARYANA, INDIA Purpose of the job Responsible for handling inbound and outbound calls and all other contact channels and sources, including but not limited to email, chat and social media, in order to provide information, respond to enquiries, resolve requests and record customer feedback in line with...

DescriptionAdvanced Level‑2 / Expert Technical Support Engineer responsible for providing high‑quality remote support for Nokia Fixed Networks (FN) access products, ensuring SLA compliance, customer satisfaction, and effective resolution of complex network issues through deep technical expertise and close collaboration with R&D...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...