helpdesk analyst jobs in Pune

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading...

Job description Zendesk Functional Consultant Description - External Job Responsibilities: The Zendesk Functional consultant is the primary person in charge of configuring Zendesk Support or Zendesk Sell based on the customers needs. Responsible for ensuring the adoption and configuration of Customer Service best practices, recommendations, and...

Job description Zendesk Functional Consultant Description - External Job Responsibilities: The Zendesk Functional consultant is the primary person in charge of configuring Zendesk Support or Zendesk Sell based on the customers needs. Responsible for ensuring the adoption and configuration of Customer Service best practices, recommendations, and...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their...

Role OverviewWe are looking for a proactive Service Desk Analyst with 1–4 years of experience in IT support to provide first-level technical assistance to end users. The ideal candidate should have hands-on experience with ticketing tools such as Jira, strong troubleshooting skills, and a customer-focused approach to resolving IT issues.Key...

Job descriptionOVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to...

Job descriptionOVERVIEWThe Service Desk Quality Analyst supports the Service Desk operation by ensuring the accuracy, consistency, and quality of ticket handling and documentation. While this role primarily operates behind the scenes, it may occasionally involve handling service tickets to support operational needs or gain deeper insight into service...

Entity: FinanceJob Family Group: Finance GroupJob Description: At bp, we’re reimagining energy for people and our planet. We have a bold ambition be a net zero company by 2050 or sooner, and help the world get to net zero. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that’s what our...

Sr. Engineer - IT Service ManagementReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology...

Sr. Associate - F&A - APReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help...

Who we are Mindtickle is the leading AI-powered revenue enablement platform, helping sales teams learn faster, practice smarter, and perform at their best. We bring together onboarding, training, coaching, content, digital sales rooms, conversation intelligence, and AI role-plays into one platform so revenue teams have everything they need to build winning...

Description About CleanHarborsClean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $6.5 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company’s Chairman and CEO.Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial...

The Application Production Support Analyst is a critical role within the Production Support and Operations team. This individual is responsible for providing high-quality technical support, troubleshooting, and incident resolution for complex enterprise applications and platforms. Acting as the bridge between L1 Helpdesk/Monitoring teams and L3...

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading...

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3...

JLL empowers you to shape a brighter way.  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether...

Specialist - F&A - APReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help...

Enterprise Systems Analyst (EUC Support Engineer) - Night Shift We are seeking a highly motivated and technically capable Infrastructure Engineer to join our IT Operations team. This role is responsible for providing Tier 1.5 end user support, maintaining end user computing infrastructure, and ensuring a reliable, secure, and responsive IT service...

Sr. Associate - F&A - AP Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help...

Job Title: Team Lead-Enterprise Helpdesk Experience: 8-15 Years Location: Pune Shift: 24*7 Job Summary: Manage a team of Technical Service Desk Analysts by providing them assistance to perform their day-to-day task smoothly. Ensure the internal and external governance and reporting is adhered to. Should be a team and work with team for common...