genesys cloud support

Job Description: Responsible of creating applications that use the Genesys Cloud APIs or integration capabilities. Should be able to build IVRs and manage the existing IVR flows for clients/end users. Provide required support during cutover and production Should be familiar with we programming and REST APIs. It will be advantage if developer has...

• 3-4 years of hands-on experience in contact center technology implementation and support. • 3+ years of experience implementing and configuring Genesys Cloud CX across various modules and functionality areas. • Strong understanding of Genesys Cloud architecture, features, administration, and implementation best practices. • Experience in...

**Job Summary** We are looking for a skilled **Genesys Cloud CX & Pure Engage Engineer** having **2 - 10 yrs** with strong expertise in Contact Center solutions, IVR development, Architect Flows, routing strategies, API integrations, Workforce Management, and omnichannel platforms. The candidate should have hands-on experience supporting enterprise-scale...

**Hiring: Genesys Cloud Architect** **Role:** Genesys Cloud Architect **Experience:** As per project requirement **Skills:** Genesys Cloud | Solution Architecture | HLD | Salesforce | Terraform | GitHub | CI/CD **Role Overview:** We are looking for a highly experienced Genesys Cloud Architect to lead the architecture, design, implementation, and...

Job Description: Job Description Position  As the platform owner, you will be responsible for the strategic direction, management, and optimisation of our Genesys Cloud Contact Center as a Service (CCaaS) platform. You will oversee a team of engineers & analysts, serve as the primary liaison with the broader business and the vendor, and maximise the...

Summary: This exciting project involves supporting, maintaining, and deploying a robust cloud platform for IoT applications. You will be part of a dedicated team working on the 24/7 operation and support of more than 80 Kubernetes clusters and 700 nodes hosted in AWS. You will play a key role in managing the cloud infrastructure and collaborating with both...

Job Description: Job Description Position As a Technical Business Analyst for the Genesys CCaaS Platform team, you will be responsible for understanding business requirements, translating them into technical specifications, and collaborating with cross-functional teams to ensure the successful implementation and optimization of our CCaaS platform. You...

DescriptionArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s...

## Job highlights - 2-8 years experience with Genesys Cloud CX, Genesys Engage, IVR Development, Architect Flows, REST APIs, and AI-based Chatbot/Voice Bot development - Design, develop, implement, and support Genesys Cloud CX and Engage solutions including IVR, routing, integrations, AI automation, and platform operations **Job Summary** We are seeking a...

## Job highlights - 5-10 years experience in Genesys Cloud CX, Genesys Engage, IVR Development, Routing, APIs, Chatbots, Voice Bots, Workforce Management - Design, develop, implement and support Genesys Cloud CX and Engage solutions including Architect Flows, IVR, routing, integrations, AI chatbots, incident and change management, and database...

Unified Communications Engineer - Role Profile Role Overview The Unified Communications Engineer will be a key member of the UC Product Engineering team, reporting to the UC Product Engineering Tech Lead. This role combines hands-on platform engineering with strategic involvement in large-scale cloud migrations, playing a critical part in modernizing AXA's...

Job Description: Job Title: Senior Architect - Genesys Pure Cloud Salary: As per Market Standards Work Mode: Bangalore(BTM Layout) Timings: 10 AM - 7 PM (IST) Role: Professional Services Team Member for Genesys Pure Cloud Contact Center Objective: Design custom solutions and enhance features within the Genesys Pure Cloud platform. Relevant Work...

Skill required: Tech for Operations - IT Service Management (ITSM)Designation: SW/App/Cloud Tech Support AnalystQualifications:Any Graduation Years of Experience:3 to 5 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills...

Skill required: Tech for Operations - IT Service Management (ITSM) Designation: SW/App/Cloud Tech Support Analyst Qualifications:Any Graduation Years of Experience:3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills...

This job is with Reckitt, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the...

Job Description: Job SummaryWe are recognized for delivering outstanding service in the travel industry, and our Support Services team is crucial in maintaining this reputation. We are looking for an International voice process executive for our Support Services requirement to join our dynamic team and assist with the Go Global Reconfirmation process....

📍 Location: 100% Remote 🕒 Engagement: Part-Time | Freelance 💼 Role: Oracle Cloud (OCI) Run & Maintain Support – Essbase and ODI About the Opportunity We are looking for an experienced Oracle DBA / Oracle Cloud Support Engineer to provide ongoing operational support, maintenance, monitoring, troubleshooting, and patching for our client's Oracle...

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex...

This job is with Reckitt, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the...

SummaryWe are seeking a skilled GENESYS WDE Engineer to join our IT Services team. In this pivotal role, you will leverage your expertise in C# and .NET to drive the development and customization of the Genesys Workspace Desktop Edition (WDE). Your work will be essential in ensuring seamless backend application integration and optimizing the Genesys Engage...