firstsource jobs in Mumbai

About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand...

Job Description – Banking Chat Executive Location: Mumbai (WFO) Account: Nationwide Customer Service Executive – Asynchronous Chat BGV clearance Job Purpose • Handle customer queries through asynchronous chat. • Provide accurate, timely, and professional responses. • Deliver excellent customer service and meet business targets. Key...

Job Title: Senior Customer Service Representative (Senior Associate) Location: Athena Towers, Mumbai Job Summary The Senior Customer Service Representative (Senior Associate) will play a pivotal role in delivering exceptional customer service experiences. This position requires a strong understanding of customer service principles and practices, as well as...

GenAI Product Lead - India Location: Bengaluru, Hyderabad, Chennai, Pune, or Mumbai The Executive leader will be responsible for end-to-end ownership of a mid-to-large GenAI product or multiple small-to-medium-sized products. The ideal candidate will lead multiple cross-functional product and engineering teams, ensuring the timely delivery of high-quality...

About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand...

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico,...

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico,...

ABOUT FIRSTSOURCE Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media...

Job Description: Customer Service RepresentativeSummaryWe are seeking a dedicated professional to join our IT Services division, where the primary focus is delivering exceptional support through voice and chat channels. This role is pivotal in managing customer interactions, resolving inquiries efficiently, and maintaining high standards of service quality....

Job Description: Customer Service Representative Summary We are seeking a dedicated professional to join our IT Services division, where the primary focus is delivering exceptional support through voice and chat channels. This role is pivotal in managing customer interactions, resolving inquiries efficiently, and maintaining high standards of service...