desktop support helpdesk

Helpdesk Support works with other team members within the Operations Department along with team members in the Software Design and Development, Operations and Business Development departments. Roles and Responsibilities Working with customers/team members to identify application and system issues and advising on the solution Handle customer complaints...

MCP/MSCE/MSCA or HDI CSS ITIL knowledge of V2 or V3 Provide technical assistance and support related to computer systems, hardware, or software. Responds to queries either phone or email or in person, run diagnostic programs, isolate problem, and determine and implement solution. Write training manuals, train users, maintain reports etc. Route problems to...

Join the Legacy of Innovation with FCI-CCM:Backed by a legacy of innovation since 1959, FCI has built over six decades of expertise in communications, continuously evolving to meet changing business and technology needs. By combining deep domain knowledge with innovation, FCI has consistently delivered enterprise-grade communication solutions that help...

Job Title: Desktop Support Engineer Duration: 6 - 12 Months (Contract) Work Mode: On-site Work Timing: Rotational Shift Working Days: 6 days working Salary- 3 - 3.3 LPA Location: Bangalore and Gurgaon Key Responsibilities Troubleshooting & Resolution: Diagnosing, fixing, and testing hardware, software, and peripheral issues (printers, scanners,...

We are hiring for Desktop Support Lead for our MNC Client at Bangalore Exp - 6+ Yrs ( Must have 3 Yrs experience in team Leading) Budget - 7.5 LPA Max Location - Bangalore - Bellendur Mode - Complete WFO Working Day 6 ( Sunday will be off ) Immediate Joiner Description We are seeking an experienced Desktop Support Lead to oversee our technical support...

Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track, and respond to customer satisfaction survey responses. Should be...

Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track, and respond to customer satisfaction survey responses. Should be...

Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track, and respond to customer satisfaction survey responses. Should be...

Key Deliverables: Act as the point of contact for service users to diagnose and resolve issues. Categorize and record queries, providing timely solutions. Provide essential online security advice and support. Ensure effective handling of incidents and service requests, following agreed procedures. Role Responsibilities: Monitor issues from start to...

We are seeking a dedicated Desktop Support Technician to join our team in Karnataka. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to end-users, ensuring that all desktop systems are functioning optimally. This role requires a strong understanding of desktop support processes and the ability to...

Join the Legacy of Innovation with FCI-CCM:Backed by a legacy of innovation since 1959, FCI has built over six decades of expertise in communications, continuously evolving to meet changing business and technology needs. By combining deep domain knowledge with innovation, FCI has consistently delivered enterprise-grade communication solutions that help...

Description We are seeking a Helpdesk Support Engineer to join our IT team in India. The ideal candidate will provide technical support to our users, troubleshoot issues, and ensure that our IT systems run smoothly. Responsibilities Provide first-level technical support to end-users via phone, email, or chat. Diagnose and resolve hardware and software...

As discussed, we have received a requirement from BCC, Gurgaon with the following details: Requirement Details: Skillset: DL1 Support Duration: Approx. 3 Months Quantity: 05 Resources Budget: 24k per month per resource Location: GOOD EARTH TRADE TOWER Sector 62, Gurgaon, Haryana – 122102, India Candidate Requirements: Good communication skills...

About the role We are seeking a skilled and service-driven Desktop Support Engineer to provide high-quality end-user support across a multi-site organisation of approximately 500 users. This role is central to daily operations, combining hands-on technical troubleshooting with strong customer communication. The role operates during standard office hours,...

Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track, and respond to customer satisfaction survey responses. Should be...

Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track, and respond to customer satisfaction survey responses. Should be...

Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track, and respond to customer satisfaction survey responses. Should be...

Key Deliverables: Act as the point of contact for service users to diagnose and resolve issues. Categorize and record queries, providing timely solutions. Provide essential online security advice and support. Ensure effective handling of incidents and service requests, following agreed procedures. Role Responsibilities: Monitor issues from start to...

Job description Looking for a Desktop Support Engineer who has experience in Windows environment. Skillset: • Position: L1 /L2 Desktop Support Engineer Position: Support Engineer Scope of support expected: • Desktop/Laptop support (hardware & OS) • LAN & Wi-Fi support • First-level CCTV support • End-user data backup and restore • OS...

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify...