customer support manager

What you ll do: Oversee day-to-day operations of the customer support department, ensuring timely resolution of customer requests. Handle escalations and manage key accounts, acting as the primary point of contact for critical issues. Lead hiring, training, and upskilling efforts to maintain a high-performing support team. Conduct performance reviews,...

A MULTI-BRAND D2C CONSUMER PRODUCTS COMPANY Job Description Customer Experience | Full-Time | India (on-site) | US Customers Customer Scope: You will own customer support across our full portfolio of consumer brands. Our customers are based in the United States, and most of our support volume arrives outside India business hours. Location: Jubilee Hills,...

Join iCubes in Udaipur, Rajasthan, as a Customer Support Manager and lead our customer support team in delivering fast, effective, and high-quality customer experiences. Location: Udaipur, Rajasthan Job Type: Full-Time | In-Office Experience: 4+ years Role & Responsibilities • Lead and manage the customer support team and daily operations • Manage...

SocialPilot is looking for a Customer Support Manager (US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects to understand if SocialPilot is the right platform for them. You will also work with customers to resolve any issues,...

SocialPilot is looking for a Customer Support Manager (US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects to understand if SocialPilot is the right platform for them. You will also work with customers to resolve any issues,...

About the Role As a Customer Support Manager at Rippling, you will lead a high-performing team responsible for delivering exceptional support to our customers. You will act as the point of contact (POC) for all actions and domains within your team, ensuring efficient operations, seamless collaboration, and outstanding customer experiences. This role demands...

Company Description InstaLaxmi is the country’s first and largest B2B Digital Gold company, building digital gold platforms specifically for jewelers. The platform includes key features such as loyalty programs and other value-added tools that support customer retention and business growth. InstaLaxmi designs gamified experiences tailored to consumer...

About Us : Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. Our team is dedicated to pushing boundaries and achieving excellence mainly in energy, the environment, food and the marine industry. At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our...

Lead and coach the Onboarding team using deep product knowledge and a customer-first mindset, in coordination with Onsite Onboarding Managers. Drive process improvements using data and analytics to inform decisions. Monitor and uphold team performance against defined SLAs for each line of business. Collaborate cross-functionally with Customer Success,...

About Us : Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. Our team is dedicated to pushing boundaries and achieving excellence mainly in energy, the environment, food and the marine industry. At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our...

Job Title: Customer Service Manager  Location: Andheri West, Mumbai  Role Overview The Customer Service Manager will lead our customer support function, ensuring every customer interaction reflects our premium brand values. This role combines strategic leadership with hands-on problem-solving, with the goal of delivering outstanding service across...

About Within Tldr on us: Series B, $91M raised, 7x growth last year. Digital Transformation gave rise to a $600B consulting Industry. AI Transformation will be 10x bigger and will be delivered through agents. We built that. Our AI discovers how work actually happens across every team and application, Structures it into a living Context Graph, and Improves...

About Within Tldr on us: Series B, $91M raised, 7x growth last year. Digital Transformation gave rise to a $600B consulting Industry. AI Transformation will be 10x bigger and will be delivered through agents. We built that. Our AI discovers how work actually happens across every team and application, Structures it into a living Context Graph, and Improves...

*✈️🔥 WALK-IN DRIVE !* 🔥 ✈️ Profile: Travel Process Executive 📍 Location: Mohali 💰 Salary: Up to ₹30,000 CTC 🚗 Cab Facility: Provided 🕘 Rotational Shifts 📅 5 Days Working 🎓 *ELIGIBILITY CRITERIA* ✅ 12th Pass / Graduates ✅ Minimum 6 Months of BPO Experience ✅ Experience Letter Mandatory ✅ Good English Communication...

Location: Air Maniax Ahmedabad Department: Customer Experience Experience: 1–3 years preferred Education: Graduate preferred Employment Type: Full-time Reports To: Centre Head / Customer Experience Manager Role Purpose • Handle customer enquiries professionally to provide timely and accurate information. • Address general customer queries...

WE ARE HIRING – IMMEDIATE JOINERS! Job Opportunity – International Voice Experience Required Location: MSR Tower, Bangalore Qualification: 12th Pass and Above Experience: Minimum 6 months of BPO experience in International Voice Salary: 22,000 – 26,000 Take-Home Shift: Rotational Shifts Working Days: 5 Days Working Week Off: 2...

Must-Have Requirements: Minimum 2+ years of international customer support experience. Mandatory experience in both International Voice Support and Chat/Messaging Support. Basic awareness/experience with AI-powered tools, such as AI copilots, chatbots, or AI-based support tools. Strong communication and multi-channel customer query handling skills....

Description We are seeking an experienced Customer Support Representative to join our team in India. The ideal candidate will have a passion for helping customers and a proven track record in delivering excellent service. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely manner. Resolve customer complaints and issues...

Job Location: Kilpauk, Chennai Salary: ₹15,000 – ₹20,000 (Take Home) Experience: Freshers – 1 Years Qualification: 10th / 12th / Any Graduate Shift: General Shift Work Schedule: 1st & 2nd Saturdays Off, All Sundays Off, and Government Holidays Off Immediate Joiners Preferred Job Responsibilities Handle customer queries over phone calls....

Key Responsibilities Handle inbound and outbound customer calls. Resolve customer queries in a timely and professional manner. Maintain accurate r interactions. s of customer Requirements Any graduate (Freshers can apply). Good communication in (English Hindi). Basic computer knowledge Benefits Competitive salary. Positive and supportive work...