customer support agent jobs in Pune

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We...

Job Description Customer Support Analyst will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are addressed efficiently through NielsenIQ proprietary platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving customer requests...

At SiteMinder, we believe our success comes from our people. We build diverse, inclusive teams where different voices, backgrounds and perspectives are valued. Our differences drive innovation for our customers, and our people bring the ideas, expertise and energy that help us keep moving forward. We’re better together.What We Do...Right now, somewhere in...

Assisting customers with emergency problems or unexpected situations. Providing solutions for customer problems. Ensuring customer issues are resolved in a timely manner. Developing and maintaining customer relationships. Maintaining records of customer interactions.

About the Company WNS, now part of Capgemini, is a global leader in business process management and digital transformation. By combining deep industry expertise with AI, analytics, automation, and cloud technologies, the company helps organizations improve operational efficiency, enhance customer experiences, and accelerate business growth. About the...

Job DescriptionThe Sr. Customer Service Associate will be responsible for maintaining and enhancing customer relationships, ensuring customer deliverables and queries are addressed efficiently through NielsenIQ proprietary platforms. This role focuses on delivering high-quality outputs, managing complex queries, and driving customer satisfaction through...

We are seeking a Customer Success Specialist to provide exceptional support and guidance to our customers. You will act as the primary point of contact, ensuring customers fully utilize our products, resolve technical issues, and have a positive experience. Position: Remote / Onsite (depending on company policy) Key Responsibilities Provide exceptional...

Responsibilities:  Understand the functional workflow of the product and how it is used by customers.  Work closely with customers to answer questions about features and capabilities of our product Interact with customers on call to analyze complex issues, provide workarounds by leveraging your troubleshooting skills.  Collaborate with...

We are looking for a dynamic executive to join our customer support operations team. The executive will be responsible for technical customer support and manage relationships with customers. This position is ideal for young solar photovoltaic enthusiast in renewable energy sector, who is looking for demonstrating technical understanding in challenges in...

Job Description The Sr. Customer Service Associate will be responsible for maintaining and enhancing customer relationships, ensuring customer deliverables and queries are addressed efficiently through NielsenIQ proprietary platforms. This role focuses on delivering high-quality outputs, managing complex queries, and driving customer satisfaction through...

We're looking for a Manager, Global Customer Support ) | APJ & EMEA Shift This role is Office Based, Pune Office Manager – Global Customer Support | Pune or Hyderabad | | APJ & EMEA Shift About Cornerstone OnDemandCornerstone believes human potential grows exponentially when AI works in service of people. Cornerstone Workforce AI is the intelligence...

We are looking for an experienced Senior AI Engineer  to lead the development of scalable AI-driven systems that power next-generation Customer Support Copilots  . This role focuses on building and integrating models for text, translation, image, and audio processing  , with a strong emphasis on production-grade deployments, API integration, and...

Job TitleHR Service AgentJob DescriptionHR Service Agent | Pune, India | Full-timeIf you are passionate about delivering an excellent employee experience, resolving HR queries, and continuously improving HR service delivery in a global organization, this could be the ideal opportunity for you.Your RoleAs an HR Service Agent, you will be part of...

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what?s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We...

# Agent Evaluation & Operations Engineer • Location:** Pune, Maharashtra • Work Mode:** Work From Office (WFO)(890) • Experience:** 8–11 Years • Salary Budget:** ₹8,00,000–₹18,00,000 per annum (₹8–18 LPA) • Notice Period:** Immediate to 45 Days • Preferred Candidates:** Local candidates based in Pune ## Role Overview We are seeking...

Description We are seeking an experienced AI Agents & Workflow Integration specialist to join our team in India. The ideal candidate will have 8-18 years of experience in designing and implementing AI solutions that enhance business workflows. This role requires a strong technical background and a passion for leveraging AI technologies to drive efficiency...

Job Title HR Service Agent Job Description HR Service Agent | Pune, India | Full-time If you are passionate about delivering an excellent employee experience, resolving HR queries, and continuously improving HR service delivery in a global organization, this could be the ideal opportunity for you. Your Role As an HR Service Agent, you will be part of...

What can you expect as a FedEx team member? • Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs. • Total Compensation and Benefits Package: We want to keep our employees for a long...

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above....

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do • Support process by managing transactions as per required quality standards• Fielding all incoming help requests from clients...