customer service representative

Detailed JD Overall, Purpose of Job • Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper...

We are looking for a customer-focused Customer Service Representative (Chat Support) to deliver high-quality support through digital chat platforms. Key Responsibilities Handle inbound customer interactions via chat with professionalism and empathy. Understand customer issues and provide accurate and timely resolutions. Maintain quality, productivity, and...

Key Responsibilities: Manage the post-sales experience of personalized customers, ensuring their satisfaction and loyalty. Handle membership renewals and assist in extending premium services for select members. Provide guidance and support to customers throughout their membership journey. Demonstrate expertise in the product and provide accurate information...

Customer Service Representative Responsibilities: Home Depot Store enquiry support. HD SlabWarranty help-line. Special Order Sales Operations and Services. NFM Store enquiry support. Answering web based customer queries. Email Marketing Perform additional duties as required and or requested. Desired Candidate Profile: Bachelors / Master Degree with a...

What You'll Be Doing: Handle calls and emails with inquiries related to courses signed up by customers in timely manner. Respond to multiple calls or emails; gather and verify required information as appropriate. Understand customer's reason to contact and attempt to provide solution following the specified guidelines. Empathize and use soft skills when...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities • Communicate with customers via phone, email and chat • Provide knowledgeable answers to questions about product, pricing and availability • Work with internal departments to meet...

As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our products and services. You will also handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media.  What the...

The incumbent will be required to understand and perform all aspects of installation and licensing support, related to the normal day to day requests of the company s customers via phones, email, and web Bachelor s Degree in IT or Computer Science IT/ IS experience Working knowledge of Linux, Windows, Mac, Networking, and knowledge of License Management...

Amptek is seeking a highly self-motivated individual with strong problem solving skills to join our Sales team, administering Orders and Service (Repairs) in our ERP system, and managing a small territory for Customer Service. Some of the key responsibilities of this position include: Support the Global Customer Service team administering Orders and Service...

Job description What You'll Be Doing: Handle calls and emails with inquiries related to courses signed up by customers in timely manner. Respond to multiple calls or emails; gather and verify required information as appropriate. Understand customer's reason to contact and attempt to provide solution following the specified guidelines. Empathize and use...

• Role: Customer Service Representative • Location: Remote • Employment Type: Full-time Compensation: Competitive salary commensurate with experience, qualifications, and location. Indicative range: $40,000 – $62,000 (USD equivalent), plus benefits. Role Overview We are hiring a Customer Service Representative to be the first point of contact for...

Company Description MyWall is a platform designed to help creators turn their passion into meaningful opportunities, rewards, and income. The company empowers influencers to transform their impact into real-world results for businesses, from filling venues to boosting brand visibility. For creators, MyWall offers tools to earn perks, collaborate...

We are seeking a dedicated Customer Service Representative to join our team in Uttar Pradesh. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This role is crucial in ensuring customer satisfaction and maintaining a positive company image. Key Responsibilities: - Respond to customer inquiries via...

Customer Service Represent.- - - - - - - - - - - -MISSION : Is in charge of managing orders, monitoring execution and treating customers’ requests to meet service commitment and improve customer satisfactionKEY EXPECTED ACHIEVEMENTSManage Order & delivery• Captures, records and commits customer orders according to customer needs, agreement and defined...

Flexible to work in 24/7 shifts as per business requirement including occasional Over Time, this will also include working in night & rotational shifts and weekend working during quarter ends work from office The Support Desk (SD) New Associate responds to common, non-complex, in-house requests (Tier 1), and operates in the functional aspect of Order &...

Job Responsibilities: • Handle customer queries via Voice/Chat/Email. • Resolve customer concerns and provide excellent customer service. • Maintain accurate customer records and update systems. • Meet quality and productivity targets. Requirements: • Good communication skills in English & Hindi. • Basic computer knowledge. • Customer-focused...

Companies: ImmunoConcepts & GFMD Location: Ahmedabad, Gujarat Shift Timing: Night shift Position Summary: ImmunoConcepts and GFMD are seeking professional, dependable, and customer-focused Customer Service Representatives to support our customers and business operations. The Customer Service Representative will serve as a primary point of contact for...

We are seeking a dedicated Customer Service Representative to join our team in Karnataka or Kerala. The ideal candidate will be responsible for providing exceptional customer support across various channels, including voice, semi-voice, and chat processes. This role is crucial in ensuring customer satisfaction and maintaining the company's reputation for...

We are seeking a dedicated Customer Service Representative to join our team in Karnataka or Kerala. The ideal candidate will be responsible for providing exceptional customer support across various channels, including voice, semi-voice, and chat processes. This role is crucial in ensuring customer satisfaction and maintaining the company's reputation for...

Hiring for Customer Support Executive (Voice Process) Location: Gurugram Shift: US Shift Work Mode: Work From Office Working Days: 5 Days a Week Cab Facility: One-Way Cab Provided Requirements: • Minimum 6 months of experience in Customer Support • Excellent English communication skills • Comfortable working in US shifts • Immediate joiners...